Hi, placed an order on DoublestarUSA.com's webstore not too long ago, at which point I made an account during checkout under the nominal belief it was required, since the password field box was asterisked.

Got an email with a nice promo code for 20% off my next order, but when I put it-in another new cart for another item, it doesn't work, whether I'm logged-in or not.

Are promo codes currently disabled or something for the holiday season?

Promo codes are not stackable with other discounts, and currently there is a storewide sale.  

Thanks,

Jesse