Hello, i tried sending 3 times on your webshop, but ypu dont respond, so im trying here. The tracking for my package says it got returned by usps before it reached me. The usps webpage says is in the post office you sent from? So can you send it again? If not id like to discuss a refund.

Thanks from norway

your email from "2023-09-25 13:05" was responded to at "2023-09-25 13:09" by John

He asked you to confirm your shipping info for us to resend the package.  Check your spam folder?

The only reply i have are the automatic response :S
Would you mind sending again or should i answer the auto email with the requested info?
Edit:
Anyway the original shipping info is correct, because a colleague used the same adress and got his package