I ordered a Springfield Xd osp slide kit/barrel and vortex adapter plate in July from the webstore. I received the slide and barrel, but the plate was not in the package -and there was no explanation as to the missing plate.

I emailed about the plate and was subsequently told that it was on back order. I’ve yet to receive any update or the plate, and I see that the plate is still for sale in your web store(with no mention of back order). One other note that the slide was shipped with no padding, the barrel and recoil assembly dinged up the slide.

Can someone look into and get the vortex adapter plate to me, my order # for reference.