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Posted: 4/10/2008 10:18:51 AM EDT
[Last Edit: bigbore]
When placing an order online, There are a few things you can do to make things go more smoothly, and quickly.
When i open a box it should have the following: A list of what the box contains, (a 14.5" barrel and a YHM 5C1 FH for perm install) Your name Your Email Your Phone # As much info about what you what done as possible in the comment section at check out. (i cannot have to much info) I have seen many boxes that have arrived with barrels poking out the side, holes in the box, missing caps on shipping tubes etc. Please properly pack all boxes. Example: If you are placing an order to have your barrel threaded (pistol, rifle, whatever) and you plan on using a suppressor, please mention what model suppressor you will be using. what barrel length you would like. what length of thread you need (if you know) what thread pitch you would like (1/2-28, 1/2-36, 5/8-24 etc.) Note: if you have an email conversation with steve or dave, but do not place an order online, i do not know what you want done. When i open a box and it says something like "steve please perform the services we talked about in our previous emails". I will search our database for your name if i do not find a match your box goes into a state of limbo. Steve receives ALOT of emails and they go away rather quickly. When i ask steve or dave " do you know what XXXXX wants done?" and they cant find the old emails, your box can sit for days or weeks until i get confirmation as to what service you want performed. If you follow all the proper steps your order will ship in roughly 7-10 days, and steve, dave and my life will be much easier. Thanks to all our customers we appreciate your business and look forward to helping more of you out in the future. |
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Posted: 4/17/2008 11:30:51 AM EDT
[Last Edit: bigbore]
[#1]
I'll add that your order MUST BE PLACED ON LINE. I dont care who you are, what you want, or what information you put in the box. Order online If you send all your info, without placing the order on-lne its just going to sit in the corner until we get around to contacting you, or you call looking for your order.
We dont take time away from customers who followed the directions to help those who dont. We have a great assembly line way of doing things, that has been turning out work very fast. 1. The customer submits the order online. 2. We received the box. 3. We match the box/name to the order online and make sure all is well. 4. The requested work is performed. 5. The customers card is charged, and the item is shipped. If we dont have the order on-line to match up, we skip it and move on to the next order. When we get time in a week or so(depending on work load), then we'll try to track down the mystery packages owner. Also - -be sure to note how much insurance you want in the comment section. Last thing - - For PETE's SAKE, use some common sense when shipping your stuff. A gift wrapping tube with masking tape over the ends is not way to ship a barrel. If you have a 16" barrel, and a 14" box - - get a bigger box!!! We get 2 or 3 boxes every month with the muzzles sticking out the side, often damaged. In the past we fix the damage at our expense because its easier than the customer blaming us for a damaged muzzle. From now on, if the barrel is sticking out the box, I will refuse delivery. |
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Posted: 4/17/2008 8:54:57 PM EDT
[#2]
I agree
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Posted: 4/17/2008 11:18:39 PM EDT
[#3]
aww man, I wish I read this before I shipped off my upper.
I sent off an upper to you guys last week (LMT 14.5) to get a Vortex FH perma-installed. Steve and I talked via E-mail for a short bit and I figured everything was in good order but it completely skipped my mind that I should've put a letter with the upper. Any word on how long it would take without the proper info? I know he has my CC# and my address, but if he needs anything else, please let me know. 
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Posted: 4/18/2008 4:32:28 AM EDT
[Last Edit: bigbore]
[#4]
if you placed the order online, and your name/address is on the outside of the box you should be OK. One of the common problems is when people use shipping outlets like box shops and such. Usually the return address/name on the box will be that address and not the customers. If theres nothing inside, then we wont know what to do with it or whose it is. |
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Posted: 5/29/2008 10:25:56 PM EDT
[#5]
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Posted: 7/9/2008 10:19:40 PM EDT
[#6]
I'm having trouble filling out your on-line form. I have selected what I want done and hit Load but then the form clears. I want to ship you a barrel and an upper and a two inch flashhider. I want the flashhider permanently installed and the barrel installed in the upper. Thanks. Scott
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Posted: 7/9/2008 10:20:07 PM EDT
[Last Edit: GreenM4Guy]
[#7]
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Posted: 7/9/2008 10:20:14 PM EDT
[Last Edit: GreenM4Guy]
[#8]
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Posted: 7/9/2008 10:20:14 PM EDT
[Last Edit: GreenM4Guy]
[#9]
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Posted: 7/9/2008 10:24:56 PM EDT
[#10]
Found your cart on the page!!
kinda small to see with out my reading glass's |
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USA
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Posted: 5/5/2009 1:15:16 PM EDT
[Last Edit: Sgt911]
[#11]
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Posted: 5/5/2009 1:27:07 PM EDT
[Last Edit: GreenM4Guy]
[#12]
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Posted: 5/7/2009 3:52:27 PM EDT
[Last Edit: GreenM4Guy]
[#13]
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SC, USA
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Posted: 10/20/2009 5:25:17 PM EDT
[#14]
IS THERE AN EMAIL ADRESS TO CHECK STATUS OF AN ORDER ? THEY HAVE HAD MY BARREL PINNING JOB SINCE 10/6
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Posted: 10/20/2009 5:51:07 PM EDT
[#15]
Originally Posted By mogdude:
IS THERE AN EMAIL ADRESS TO CHECK STATUS OF AN ORDER ? THEY HAVE HAD MY BARREL PINNING JOB SINCE 10/6 send your full name and order # to [email protected] |
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Posted: 10/21/2009 9:10:51 AM EDT
[#16]
Originally Posted By mogdude:
IS THERE AN EMAIL ADRESS TO CHECK STATUS OF AN ORDER ? THEY HAVE HAD MY BARREL PINNING JOB SINCE 10/6 I guess our emials werent making it through to you. You sent a barrel and a flash hider to be permed, but no barrel nut or gas block. |
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Posted: 12/10/2009 11:16:23 PM EDT
[Last Edit: mnvwguy02]
[#17]
Well darn.
I knew better, but rushed geting my barrel and FSB for pinning and KG Kote out to you folks. I didn't read all the directions and thus neglected to send a letter. I did include a printout of the order checkout screen, hopefully including the checkout order was sufficient. The barrel was packed properly and FedEx did deliver it. The white box was the same one an ADCO upper was deliverd to me in; however no customer name or return address was on the box, only the order paperwork on the inside. Order No. 82135520. Sorry I didn't flollow the rules, I know what a pain in the ass the customer can be...I really didn't intend to be that guy...  
EDIT: Just received the shipping notice from Steve. Wow, you folks are fast! |
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Posted: 12/15/2009 10:38:13 PM EDT
[#18]
As long as theres a name or paperwork on/or in it, we will figure it out.
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Posted: 12/21/2009 3:37:52 PM EDT
[#19]
I see you offer M4 ramps in the barrel extension, do you also make matching cuts in the upper? I have a Stag 6.8 with no ramps......
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Posted: 12/21/2009 3:54:56 PM EDT
[#20]
Originally Posted By bowhuntr09:
I see you offer M4 ramps in the barrel extension, do you also make matching cuts in the upper? I have a Stag 6.8 with no ramps...... Sure just send the barre with the upper. If it were mine, I'd leave it alone. |
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Posted: 12/21/2009 7:40:55 PM EDT
[#21]
Originally Posted By bigbore:
Originally Posted By bowhuntr09:
I see you offer M4 ramps in the barrel extension, do you also make matching cuts in the upper? I have a Stag 6.8 with no ramps...... Sure just send the barre with the upper. If it were mine, I'd leave it alone. It's a jam-o-matic right now, going to try some mag tweaks first. |
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Posted: 9/7/2010 7:44:30 PM EDT
[#22]
I screwed up on this part
Q. Who is responsible for the shipping boxes? A. The customer is responsible for making sure the box they ship the parts in is durable enough for the return trip, and that the finished product fits back in the box. Order No. 9869776, I sent my 11.5" barrel, upper, rail, and G5 bilock out to be assembled. But the box isn't going to be big enough to ship it back. Can you guys charge me extra for a larger box? I'm sorry for the inconvenience. |
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Posted: 9/7/2010 11:22:18 PM EDT
[#23]
NO, we are going to KEEP your upper until such time as a suitable box can be sent by YOU.
That is what i call a kidding moment. We will find a box to make sure you get your upper back, at no additional charge.
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Posted: 9/7/2010 11:53:32 PM EDT
[#24]
Originally Posted By PropDoc:
NO, we are going to KEEP your upper until such time as a suitable box can be sent by YOU.
That is what i call a kidding moment. We will find a box to make sure you get your upper back, at no additional charge. Thanks PropDoc After 7 long months of waiting for BATF approval, I was so excited to send it in for assembly, the correct size box was the last thing on my mind
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Posted: 9/11/2010 10:56:01 PM EDT
[Last Edit: FMJ]
[#25]
Well I finally got a Small Plastic hard case to send my upper in for a weld / phantom job.
I followed the web instructions and added the 2 extra insurance. wich is cheap. I will send the upper out monday the 13th Glad I came here first before sending
Thanks for everything |
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FL, USA
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Posted: 11/14/2010 1:20:28 AM EDT
[Last Edit: Eurodriver]
[#26]
Adco,
I am planning on buying a 14.5" upper and having it shipped directly from bravocompanyusa to you to perm attach a vortex. I will purchase the vortex and the muzzle work from your website. Two questions: Obviously I will not be able to put a note in the box, but my billing address from BCUSA (my shipping address) should be on the invoice. Is that an issue? Secondly, I'll put in the remarks section of my order to keep the flash hider on hand and put it on my upper when it arrives. Is that an issue? I don't want the flash hider accidentally shipped out without the upper 
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Posted: 7/4/2011 8:31:04 PM EDT
[#27]
Under shop services, you include threaded barrel extensions for factory barrels. Would this service include Ruger P-85 and P-95 barrels? If so, this would be of great interest to me.
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Posted: 7/4/2011 9:11:38 PM EDT
[#28]
Originally Posted By -Watcher-:
Under shop services, you include threaded barrel extensions for factory barrels. Would this service include Ruger P-85 and P-95 barrels? If so, this would be of great interest to me. We can add extensions to most popular 9mm semi autos with removable barrels. |
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Posted: 7/4/2011 9:19:49 PM EDT
[#29]
Originally Posted By bigbore: Originally Posted By -Watcher-: Under shop services, you include threaded barrel extensions for factory barrels. Would this service include Ruger P-85 and P-95 barrels? If so, this would be of great interest to me. We can add extensions to most popular 9mm semi autos with removable barrels. I've never been able to locate a source for replacement, extended, or threaded barrels for Ruger P-series handguns. That being said, the only choice for threading seems to be the barrel extension. I would, however, hesitate to send in barrels and slides only to learn the P-85 and P-95 do not fall into the affirmative category. Both are 9mm, as I am aware ADCO does not perform this service for .45 ACP barrels. Are there any other limitations which might exclude my Ruger barrels? |
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Posted: 7/5/2011 8:30:42 AM EDT
[#30]
No, there shouldnt be. Worst case scenario we would send them back, and tell you we cant do them. But i doubt that.
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Posted: 7/5/2011 9:32:17 AM EDT
[#31]
Originally Posted By GreenM4Guy: No, there shouldnt be. Worst case scenario we would send them back, and tell you we cant do them. But i doubt that. I'm filling out the work order online, now. Do you need to guide rods/springs with the barrels and slides? |
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Posted: 7/5/2011 12:05:36 PM EDT
[#32]
yes please
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Posted: 7/5/2011 1:26:52 PM EDT
[#33]
Originally Posted By GreenM4Guy: yes please Parcel should go out today via USPS Priority Mail. |
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Posted: 7/8/2011 12:29:03 AM EDT
[#34]
sounds great.
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TX, USA
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Posted: 9/12/2011 5:21:07 PM EDT
[Last Edit: Altimeter]
[#35]
Order No. 94293096 shipped out today, should be in yall's hands on Thursday. Upper assembly and perm attach job. Thanks guys!
Got it back today
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NY, USA
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Posted: 4/22/2012 12:51:24 PM EDT
[#36]
What is the protocol if we ship directly from a manufacturer to ADCO? If we do that, we never see the package to be able to put in a note with the requested information...
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Posted: 4/22/2012 1:59:25 PM EDT
[#37]
Originally Posted By Shqype:
What is the protocol if we ship directly from a manufacturer to ADCO? If we do that, we never see the package to be able to put in a note with the requested information... We are getting away from telling people to put notes in the box, and put all notes in the comment section at check out. What happens is, someone will send in an order with a note in the box - then change their mind. The shop guys read the note, and do the work according to the note. Its best to only have 1 point of reference for the work being done, and that is in the comment section. |
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FL, USA
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Posted: 6/27/2012 9:51:21 PM EDT
[#38]
Question- I placed my order on 6/22. It shows my package was delivered today. I purchased shop services as well as a DD barrel from you. I noticed my credit card has not been billed yet. Does that mean you wait until everything is completed then charge the credit card with the return shipping added?
P.S. I wish I saw this thread before I shipped. I think I followed all instructions properly. The only thing I noticed when reviewing my email confirmation is that in my notes I didn't say place the MK18 rail on the 10.3 barrel upper. Order #3995955 |
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Posted: 6/27/2012 9:59:32 PM EDT
[#39]
Originally Posted By JohnHatcher:
Question- I placed my order on 6/22. It shows my package was delivered today. I purchased shop services as well as a DD barrel from you. I noticed my credit card has not been billed yet. Does that mean you wait until everything is completed then charge the credit card with the return shipping added? yes |
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FL, USA
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Posted: 6/27/2012 10:04:44 PM EDT
[#40]
Thanks for your quick reply! This is my first transaction with you guys so i'm a little nervous. But I know it will not be my last...
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OH, USA
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Posted: 7/6/2012 1:42:16 PM EDT
[#41]
I need some help, I sent my colt 14.5 barrel, barrel nut that I wanted on about a month ago. I screwed up and sent it out before doing my order online. So I did my order online 2 weeks ago. I just want to know if everything went ok and we go everything straighten out? The order number is 81775847, I put a note on saying I wanted the brakeout pinned and welded since you guys didnt have the option on your website.
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Posted: 7/6/2012 1:55:45 PM EDT
[#42]
Originally Posted By jjgixxer:
I need some help, I sent my colt 14.5 barrel, barrel nut that I wanted on about a month ago. I screwed up and sent it out before doing my order online. So I did my order online 2 weeks ago. I just want to know if everything went ok and we go everything straighten out? The order number is 81775847, I put a note on saying I wanted the brakeout pinned and welded since you guys didnt have the option on your website. We have a barrel with a DD nut zip tied to it with no name, and no return address on the box. |
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OH, USA
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Posted: 7/6/2012 2:12:02 PM EDT
[#43]
that would be mine should be a colt 14.5 colt socom barrel with dd nut. I had my name, address and phone number inside the box.
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Posted: 2/1/2013 8:58:02 PM EDT
[#44]
Sent an upper for assembly and pin/weld FH. Got there Thursday and I got shipping notice Friday at 8:30am!
Looks great. Thank you ADCO. You guys do NOT disappoint. As crazy as it is now and still ONE day turn around.
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Posted: 2/2/2013 3:24:11 PM EDT
[#45]
Only some services are THAT quick.
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Posted: 2/16/2013 10:00:22 PM EDT
[#46]
Trying to put a shop work order in but site appears down. Any ETA on the order/chart service going back up?
Thanks B |
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KS, USA
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Posted: 2/17/2013 5:08:21 PM EDT
[Last Edit: m6z]
[#47]
I'm going to have you guys pin and weld a muzzle device.
Do you prefer I just send the barrel, gas block, barrel nut & muzzle device or should I assemble the upper first and send it to you or does it not matter? Thanks, m6z |
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Posted: 2/17/2013 5:50:12 PM EDT
[#48]
Originally Posted By m6z:
I'm going to have you guys pin and weld a muzzle device. Do you prefer I just send the barrel, gas block, barrel nut & muzzle device or should I assemble the upper first and send it to you or does it not matter? Thanks, m6z if you can just send the barrel assembly, it will save shipping costs, and eliminate other parts that can be damaged in shipping. Less is more :) |
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Posted: 3/3/2013 2:19:21 PM EDT
[#49]
It's been almost three weeks on a CMMG .22 Barrel to be cut and threaded and a Rainier SS barrel to be crowned. No word yet. I also printed the invoice with a detailed explanation and put it in the well packaged box. Hope to hear something soon.
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Posted: 3/3/2013 11:44:42 PM EDT
[#50]
Originally Posted By liezone:
It's been almost three weeks on a CMMG .22 Barrel to be cut and threaded and a Rainier SS barrel to be crowned. No word yet. I also printed the invoice with a detailed explanation and put it in the well packaged box. Hope to hear something soon. check your spam folder for emails from either steve or orders @ adcofirearms.com I'll resend the emails tonight. |
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