I’ve never had to use the Vortex customer service before, but I’ve only heard and read of how great they are.

Anyways, I just installed a new cup holder on my beach cruiser.  It came with an ugly Koozie.  Not too long ago, I saw a picture of a pretty nice Vortex koozie.  I went onto the website ready to buy one, but couldn’t find it.  Reached out asking if I could purchase one, and their response was “I got you covered”.  2 days later, I get an unexpected package.  It’s 2 koozies, a hat, and a sticker sheet.

I know it’s not much, but it’s little things like this I feel goes a long way.  Even considering that the postage probably cost more than what they sent for free.

Thank you, Vortex!

Good to know.

You're very welcome. Thanks for being a part of Vortex Nation!

Vortex fanboy checking in.

I rock my Vortex hat at every softball game I coach (girls 8U softball). We kicked ass this year too, finished 11-2, won the conference, and won the conference tournament too.

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Heck yeah! Looks like a winning team to us! Appreciate the support my friend.