I need to contact someone at Griffin to get an unresolved CS issue pushed through... it started in January (clearly hasn't been that high of a priority for me, so no worries).  I had been working with a guy named Jack, but he doesn't seem to be responding anymore, and I left a voicemail on the general line last week to no avail so far... What is the best way to get in contact with CS at Griffin these days?
Thanks

Jack quit in December, he went back to law school.  We hired 3 additional agents and have 4 now.