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Posted: 5/30/2010 10:09:09 AM EDT
[Last Edit: Duffy]
Please let us know how we're doing
Shipping, customer service, warranty related issues, and how we can improve in any aspect, we'd like to hear from you please, thank you! |
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Posted: 5/30/2010 5:43:30 PM EDT
[#1]
You guys have been beyond perfect on my first two units that I received....Shipping I can promise is a fast as I've ever received any parts in the mail EVER! The actual units are perfect and so I will not touch much on that. Communication and overall attitude of BAD is also unbeatable.....you guys seem to be dedicated to making your customer happy and so far it shows to the nth degree and I could not have ask for any better product or service!!!
10/10 honestly, and keep up the fantastic work guys and you will be around for a long time to come 
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Posted: 8/18/2010 3:38:05 PM EDT
[#2]
Originally Posted By Duffy:
Please let us know how we're doing
Shipping, customer service, warranty related issues, and how we can improve in any aspect, we'd like to hear from you please, thank you! Shipping = A+ 
CS = A+
WRI = ??? How We Can Improve = Send me 2 BAD CASS 3P's - 2 BAD ASS 45* - 1 BAD CASS 3P 45* 
side note Are we there yet? 
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Posted: 8/18/2010 4:13:19 PM EDT
[#3]
Thank you
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FL, USA
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Posted: 11/24/2010 8:45:06 PM EDT
[#4]
I can vouch for the excellent ship time and customer service. And the product is as stated and more... Well worth the cost, more business to come.
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Posted: 11/24/2010 9:46:42 PM EDT
[#5]
Thank you Tom!
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Posted: 4/4/2011 6:34:16 PM EDT
[#6]
I have only one suggestion.
Y'all have premium quality parts for the ambi safety and the detent pin, which all come with the B.A.D.-A.S.S. package, the only one small thing that I would recommend would be to add a premium spring to the package. While I have never heard of a safety selector spring failing, I have a sneaking suspicion that the springs bought with kits for the safety aren't of the highest quality. Again I have not had a problem or even heard of a problem in this particular area, but with every other piece of the selector safety of such high quality I think a Wolff brand or Sprinco spring would make a complete upgrade from the standard mil spec safety, detent pin, and spring. Other than that everything is outstanding. JRHeikk |
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Posted: 4/4/2011 7:21:59 PM EDT
[Last Edit: Duffy]
[#7]
Thanks, we have talked about it among ourselves, we will revisit the issue again. If it happens, it'll be the end of May when the pricing restructure takes place.
Basically, the third lever that comes with our three lever kit will be optional, and standard kits will contain two levers. We will continue carrying and selling kits with three levers, our dealers will do the same, the two lever selector kit will be $60 (present price for the three lever kit), and the three lever kit will go up in price. As we don't do anything half measure, it will be a good spring. If we do decide to include it, it will be available (at no charge) to all existing customers who have bought our kits that did not come with it, if they request it. We did this with the PIP1 (product improvement program) which started to include the KNS stainless steel detent |
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Posted: 10/9/2011 10:46:34 AM EDT
[#8]
Y'all make a seriously BAD ASS (pun intended) ambi safety I tried one out the other day on my buddys AR and loved it, being a left handed shooter it worked great! Saving up to buy one for myself! Possitve review inbound and on my YouTube channel thanks guys!
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Posted: 10/9/2011 3:47:02 PM EDT
[#9]
Thank you Tex! AR15.com has free shipping, and we have MIL, LEO, firefighters, EMT personnel discount
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AL, USA
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Posted: 12/22/2011 1:23:42 PM EDT
[#10]
Suggestion.
Make Selector for the Colt M16 (M4 Enhanced) 4-way Safe, Semi, Burst, & auto. Like many that own a Transferable M16, they have the selector stops. There are currently two types of 4-way kits out there, the Colt and DPMS. The Colt selector requires removal of the stops the DPMS doesn't but I don't think it's compatiable with the Colt kit. I've thought about getting the 4-Way kit and just modifying the selector some how so it will clear the selector stops. Then I remembered that you guys make selectors :-) Hopefully I'm not being too confusing but if you have any questions or if you are going to do this I would like to know. Thanks!! |
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Posted: 12/22/2011 2:15:31 PM EDT
[#11]
We have thought about the 4 way selector. Seems to me that many that have bought the 4 way kit all have switched back to the 3 way?
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AL, USA
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Posted: 12/22/2011 2:17:26 PM EDT
[#12]
Originally Posted By Duffy:
We have thought about the 4 way selector. Seems to me that many that have bought the 4 way kit all have switched back to the 3 way? From what I read the ones that switch back have used the DPMS 4 way. A lot of us haven't been able to use the Colt 4-way since it won't clear the selector stops, who really wants to grind them down on a transferable LOL |
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Posted: 12/22/2011 4:27:22 PM EDT
[#13]
So the underside of the levers need to have clearance for the selector stops? I thought Colt receivers didn't have selector stops...
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AL, USA
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Posted: 12/23/2011 9:03:40 AM EDT
[#14]
Originally Posted By Duffy:
So the underside of the levers need to have clearance for the selector stops? yes, or be shorter or only need to rotate a total 180 degrees or less. Safe at 270, Semi at 315, Burst at 0, Full/auto at 45
I thought Colt receivers didn't have selector stops... Most of the transferable Colts I see pictures of have selector stops. You can check out the M16's at Ruben Mendiola's website of the 9 listed 2 don't have selector stops but they are rolled marked AR15. Mine is a Olympic Arms Paws and it has selector stops. My answers in green. |
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Posted: 12/23/2011 5:51:06 PM EDT
[#15]
We thought about making a relief cut under the standard and short levers, but we didn't like the idea of model specific levers. With the M16 selector, its levers are in fact different, but we didn't have a choice.
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USA
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Posted: 5/26/2012 2:18:14 AM EDT
[#16]
Thanks Bad Inc! one happy customer here. Just ordered and installed two of your BAD ASS SA and loven them. Had no problems with the FDE safety fitting. Thanks for the added goodies in the box. I ordered 1 patch and got 2 plus a magnet! also great shipping, got here in 2 days. what a surprise i had when opening the mail box.
youve got a customer for life .
ps: i now need to get an m1a to use some of your other products |
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Posted: 5/26/2012 10:29:47 AM EDT
[Last Edit: Duffy]
[#17]
Thank you! We love surprises
Couple of unofficial rules: 1. If a customer orders a patch, hat, magnet, swag is automatically thrown in 2. If a customer requests a drawing on the package, swag is automatically included 3. Repeat customers always get swag 4. Mention ar15.com, or any clever message in shipping instructions = swag
A customer asked us to draw a monkey fighting a shark on the box, well I'm no artist so I cobbled this up for him
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WA, USA
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Posted: 6/27/2012 3:21:20 PM EDT
[#18]
You're doing great! So you've conquered the Ambi safety, what's next? any chance you'd tackle triggers, bad levers,mag releases, QD attachments?
Thanks, Don |
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Posted: 6/27/2012 6:25:24 PM EDT
[#19]
fishjeep, we'll have couple of new products to announce soon
Re: QD attachments, as is our practice, if we can't design something better than what's available, we simply carry them on our site. The latest product we carry is the Mission Adapted Design (MAD) Hook Up: 
This is for folks that either don't want to replace existing parts, or can't do so because of department policy. The Hook Up is a simple and elegant design that works on either commercial or milspec receiver extension (sorry not on MP15-22), it has a good standoff distance between the receiver and stock to allow free movement of the rear sling hook. We recently introduced the MP15-22 selector: 
The selector center is longer than the .223/.308 version of our selectors, to accommodate the wider 15-22 receiver. Its levers are interchangeable with the center fire version
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Posted: 6/28/2012 7:22:06 PM EDT
[#20]
Roger, is there a possibility you can add an option when ordering on the website to choose and include only two levers (for those of us that have already settled on our lever choices) without having to pay the extra amount for the three lever set up?
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Posted: 6/28/2012 9:30:29 PM EDT
[#21]
Yep, it'll be on the new site, once the new website is up, there'll be options galore
Until then, we encourage buyers to purchase from dealers (Browneslls, ar15.com, Rainier Arms, LaRue Tactical, etc.), as the two lever kit is available there
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TX, USA
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Posted: 9/1/2012 12:33:55 PM EDT
[#22]
I deal with Roger Wang when I have a question or need to purchase a BAD product. Roger is fantastic. I deal with a lot of companies that cater to the firearms industry on a daily basis and none are as customer service friendly as Roger and BAD. All of my current builds, and any future builds, will contain as much BAD equipment as possible because of Roger's above and beyond service. Thanks Roger.
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Posted: 9/1/2012 4:24:08 PM EDT
[#23]
Aw shucks, thank you very much!
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WA, USA
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Posted: 9/19/2012 8:06:47 PM EDT
[#24]
it's official, I've upgrade all of my families AR's(29 total)... every single one of them have your Ambi safety's now! You need a slogan like " Once you go BAD(inc),you'll never want good enough!" anyway, keep up the great work!
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Posted: 9/19/2012 9:15:19 PM EDT
[Last Edit: Duffy]
[#25]
 We need to send you something for that!
By now you probably have all the swag, what can we give you for your support?
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NM, USA
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Posted: 9/19/2012 9:33:17 PM EDT
[#26]
Keep up the good work.
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WA, USA
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Posted: 9/19/2012 10:09:45 PM EDT
[#27]
Originally Posted By Duffy:
We need to send you something for that!
By now you probably have all the swag, what can we give you for your support? Wow, that's nice of you!! I didn't write to get anything, but hey if you are sending stuff....more bad lever sets in fde or blk, please  or nothing is cool too! I'm just happy to support a Great Company!
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Posted: 9/19/2012 10:13:13 PM EDT
[#28]
How about a selector in FDE? Please email me your shipping address and the levers you'd like
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Posted: 9/21/2012 9:31:07 PM EDT
[#29]
while i love my CASS ST, are there other levers in the works?
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Posted: 9/21/2012 10:49:06 PM EDT
[#30]
All the BAD-ASS levers will be available in the dovetailed version, no ETA though
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TX, USA
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Posted: 12/20/2012 9:31:08 PM EDT
[#31]
Roger,
Bought two of your MATECH sight bracket and screw upgrades and WOW...they are awesome. MUCH better than the stock parts, big, beefy BAD ASS parts. Folks you have a MATECH BUIS, you NEED it--PERIOD. BUY NOW. Only thing I would add to your website and instructions is the size allen wrench you will need to install. That's it. A suggestion not a complaint at all! Shipping was FAST, Customer service was freaking SIERRA HOTEL! I didn't even use a military discount I was eligible for....it is THAT good and plus I forgot to ask. AMBI selectors will be next soon. and love the free sticker....
PFC Shane |
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Posted: 12/20/2012 10:31:00 PM EDT
[#32]
Thanks Shane, we might just buy some wrenches and include them, though the sight itself didn't come with it.
Merry Christmas, and than you for your service!
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Posted: 2/23/2013 3:19:34 PM EDT
[#33]
Any update on the ETA for more levers for the BAD-CASS-SA?
Thanks! |
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Posted: 2/24/2013 2:31:14 AM EDT
[#34]
Hopefully soon, we'll have more levers for the BAD-CASS, and the latest lever for the BAD-ASS that was scheduled to be released last year
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MD, USA
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Posted: 3/6/2013 6:23:29 PM EDT
[#35]
Minor suggestion, adding a button on the top of your homepage that takes you directly to the store instead of having to select a product, then clicking order now. I could be blind but I didn't see a direct link on the homepage.
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Posted: 3/6/2013 7:23:17 PM EDT
[#36]
Noted, we're in the long process of updating our site, it's old and outdated I know
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Posted: 5/9/2013 5:25:34 PM EDT
[#37]
Just an idea for you. I have you selectors on all of my rifles, they are great. I am right handed left eye dominant so I shoot rifles left handed. I basically make all my rifles ambi for that reason. Others do for
shooting in tight spaces etc. I also equip my sticks with the Raptor charging handles, another excellent product. I see you offer a combo on that package. I also use an ambi mag release (Norgon) on all my sticks. See where I'm going with this. You could make a complete lower Bad Ass Ambi Kit. Just a thought.
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Posted: 5/9/2013 6:06:13 PM EDT
[#38]
Good idea, it's occurred to us before, I think we'll put it in motion
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Posted: 5/10/2013 5:32:07 PM EDT
[#39]
Alrighty one stop shoppin.......................
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TX, USA
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Posted: 5/29/2013 9:53:44 PM EDT
[#40]
How about selectors cerakoted in "hunter orange"?
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Posted: 5/30/2013 8:51:04 AM EDT
[#41]
Those are in transit
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Posted: 9/30/2013 8:52:25 PM EDT
[#42]
You guys are doing great. This is the only industry page that I check everyday.
Have you guys ever thought of making an FA kit? I only ask because they all look the same. Would be nice to see something different. That's all I got. Thanks! |
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Posted: 9/30/2013 9:22:28 PM EDT
[#43]
Thanks! FA, as in full auto? We have a bundle with the Geissele SSF and our M16 selector, we're not ready to get in the bolt carrier business yet
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Posted: 10/1/2013 5:35:39 PM EDT
[#44]
Sorry duff, I meant forward assist. They're so boring. Thanks!
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Posted: 10/1/2013 6:48:58 PM EDT
[#45]
We worked on it, it'll be even more boring if you saw it lol
But, it would be lefty friendly. I'm not sure if we'll pick up where we left off yet 
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TX, USA
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Posted: 7/20/2014 1:22:06 AM EDT
[Last Edit: texas_blazer]
[#46]
Have y'all ever thought of making a ambi-charging handle? I know you carry the rainier arms raptor but I think it would be cool to see something from y'all
Seems like if y'all put your great engineering minds to that task you could come out with something great, plus I've got a little idea of my own that I would be happy to share if your at all interested (btw I'm in no way an engineer like you are, I'm just a mechanically minded guy with tooooooo much time on his hands )
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Posted: 7/20/2014 1:37:50 AM EDT
[#47]
We were working on one until the Raptor came out, it's pretty hard to beat that so we'll just be happy to continue our support of AXTS and Rainier Arms
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TX, USA
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Posted: 7/20/2014 2:07:21 AM EDT
[#48]
Cool, to bad yall didnt just make yours anyway
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Posted: 7/21/2014 5:49:01 PM EDT
[#49]
I think it would just dilute the market with another product with minor differences and marginal improvement (hard to beat the AXTS). Sure we would sell them even if they compete with the Raptors, but we're good friends with the folks at AXTS and Rainier Arms, this business is all about people, it's something money can't buy
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TX, USA
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Posted: 8/13/2014 1:56:30 AM EDT
[#50]
I think it would be awesome if you guys made the BAD-EPS for the AR-10.
I have a Ruger SR-762 that would love a set of your pins to go along with the selector switch. |
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