I've bought CherryBalmz product for years with good results. I never had an issue or a delivery problem. When covid hit they did send out an email saying that they had supply chain issues and getting their product could be a problem and that they where exploring alternatives. I work in the food and beverage industry installing machinery, I can commiserate with CB about supply chain problems and the potential for a business folding up because they can't get raw materials or components. When I got the email about their supply chain issues I ordered more lubes for my horde, that order was promptly delivered. In the last 9 months I've placed two more orders which have been delivered without issue. I think they are a great company with a great product, I encourage everybody to use CherryBalmz