And yes, I tried to "live chat" with silencer shop, but after waiting 3 hours for a reply, I had to go on about my day. I also called and left my call back number early this morning and no response either. I have Al my trust info and prints with SS, which is why I went through them, but maybe that was a mistake.

I was in full auto doing the certification, it accepted payment, but never let me do the final "sign off" or put in my pin. I was eventually froze, and when I went it to try it again it goes as far as processing payment and then said payment failed and kicks me out of full auto. I got a receipt at the payment was already received, but full auto never lets me get past this step. Any ideas?

My SOT dealer said to never attempt to certify through SS using a mobile device as it would cause problems.  Could that be it?

There is a known issue. Do not try and certify today.

Direct from Silencershop this morning:

Did it on a laptop.

It was on a trust.