User Panel
User Panel
User Panel
IN, USA
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Posted: 4/2/2024 6:48:06 AM EDT
I have an older MAWL and the screw that holds the propeller cap has sheared off and the threaded portion is still in the housing. I have attempted to contact BE Meyers about potential repair but have received no response back as of yet. Just looking for options on getting this unit repaired if at all possible.
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Posted: 4/2/2024 7:38:39 AM EDT
[#1]
Picture would help
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USA
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Posted: 4/2/2024 2:06:05 PM EDT
[#2]
Originally Posted By latewatch: I have attempted to contact BE Meyers about potential repair but have received no response back as of yet. Did you only send an email? When I had to contact BEM to request a warranty service like 2 years ago, I sent an email and never received a reply after waiting 2-3 days and so I decided to give them a phone call instead and got in touch with their technical support department and was able to get an RMA process started. |
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IN, USA
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Posted: 4/3/2024 9:17:39 PM EDT
[#3]
Quote HistoryOriginally Posted By doge_hound_57: Did you only send an email? When I had to contact BEM to request a warranty service like 2 years ago, I sent an email and never received a reply after waiting 2-3 days and so I decided to give them a phone call instead and got in touch with their technical support department and was able to get an RMA process started. I'll try giving them a call. Thanks |
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IN, USA
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Posted: 4/15/2024 3:48:54 PM EDT
[#4]
Well, it's been over three weeks trying to contact BE Meyers about getting my MAWL repaired. I did call and spoke briefly with Ryan who gave me an email address to contact to get an RMA and assured me that someone would respond. No response from that email in over a week and now I can't even get anyone on the phone or even get to a place where I can leave a voice mail.
Anyone have any contact info, other than what's on their website, that I might be able to get some service from? |
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Posted: 4/15/2024 5:00:42 PM EDT
[#5]
Quote HistoryOriginally Posted By latewatch: Well, it's been over three weeks trying to contact BE Meyers about getting my MAWL repaired. I did call and spoke briefly with Ryan who gave me an email address to contact to get an RMA and assured me that someone would respond. No response from that email in over a week and now I can't even get anyone on the phone or even get to a place where I can leave a voice mail. Anyone have any contact info, other than what's on their website, that I might be able to get some service from? Shoot me a PM with your contact info and I'll get you lined up with them. In the meantime if you want to take a stab at it... There is probably debris in there somewhere. I would remove the prop cap, check the detent for clean movement, check the raceway again and also under the retention lips and on the head unit itself. Also check the hole for debris. See pics below for reference    |
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IN, USA
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Posted: 4/16/2024 5:38:50 PM EDT
[#6]
Quote HistoryOriginally Posted By TNVC_Will: Shoot me a PM with your contact info and I'll get you lined up with them. In the meantime if you want to take a stab at it... There is probably debris in there somewhere. I would remove the prop cap, check the detent for clean movement, check the raceway again and also under the retention lips and on the head unit itself. Also check the hole for debris. See pics below for reference https://i.ibb.co/VvNBRTR/processed-666-CF0-CC-4-D96-47-F7-930-F-BC11-D45-D7-AF8.jpg https://i.ibb.co/3ShVBcK/processed-2-CE3322-A-C2-C0-493-F-9635-B57-CA79-DC7-CF.jpg https://i.ibb.co/ctK34Kx/processed-D0-EF5-D82-8722-4342-8083-6-F76-D412376-B.jpg PM sent, Thank you!!! |
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Posted: 4/16/2024 5:40:33 PM EDT
[#7]
Quote HistoryOriginally Posted By latewatch: PM sent, Thank you!!! 
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