User Panel
User Panel
User Panel
USA
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Posted: 4/19/2024 10:33:04 PM EDT
[Last Edit: Lucy]
I think I’ve narrowed down my complete WiFi crash due to turning on my Samsung TV.
Resetting the WiFi works, until I turn on the TV to stream. Then it all goes haywire. Do I need to change WiFi channels? It’s a four month old NETGEAR (junk) nighthawk. The Samsung TV is about a year old and previously had no issues. I recently bought a robot vacuum and that’s when the issues started. I have quite a few WiFi devices in the house. Update: had to do a factory reset on the Samsung TV and it’s fixed. Korean garbage. |
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USA
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Posted: 4/19/2024 10:41:50 PM EDT
[#1]
Insufficient information to know for sure, but probably not. If the router doesn’t have auto channel selection you could try, it’s not like it wold hurt.
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Posted: 4/19/2024 10:45:26 PM EDT
[#2]
Try running a firmware update on your router and seeing if your TV has an update also.
After that you could try doing a factory reset on your router and creating a new SSID and password to see if things clear up. |
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USA
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Posted: 4/19/2024 10:47:01 PM EDT
[#3]
It’s repeatable multiple times. I am able to monitor in real time a live feed. As soon as I turn on the TV and try to stream something, the entire network crashes. 100% predictable
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Posted: 4/19/2024 10:49:23 PM EDT
[#4]
make sure QoS is turned off
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USA
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Posted: 4/19/2024 10:50:32 PM EDT
[Last Edit: SmilingBandit]
[#5]
Quote HistoryOriginally Posted By Lucy: It’s repeatable multiple times. I am able to monitor in real time a live feed. As soon as I turn on the TV and try to stream something, the entire network crashes. 100% predictable Sounds like you have the culprit identified. I would think it’s either the TV or the router. |
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Posted: 4/19/2024 10:52:06 PM EDT
[#6]
Quote HistoryOriginally Posted By Lucy: It's repeatable multiple times. I am able to monitor in real time a live feed. As soon as I turn on the TV and try to stream something, the entire network crashes. 100% predictable if that doesn't work, move the antenna on the router.. if you have family members you can yell at it seems to work better |
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TX, USA
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Posted: 4/19/2024 10:52:12 PM EDT
[#7]
Quote HistoryOriginally Posted By Lucy: It’s repeatable multiple times. I am able to monitor in real time a live feed. As soon as I turn on the TV and try to stream something, the entire network crashes. 100% predictable What do you mean by "entire network crashes"? |
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USA
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Posted: 4/19/2024 10:53:23 PM EDT
[Last Edit: Lucy]
[#8]
Quote HistoryOriginally Posted By castlebravo84: What do you mean by "entire network crashes"? All devices lose access to the network. Everything disconnects Trying to reconnect I get error messages about band congestion. |
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AZ, USA
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Posted: 4/19/2024 10:54:16 PM EDT
[#9]
I have a Samsung TV and a Nighthawk router but mine is probably a decade old. Probably not your equipment. What type of internet service do you have? When we had Cox cable in AZ it was horrible. DSL was better in our neighborhood because of the dedicated line vs cable being shared in your neighborhood. We have fiber now and it is smooth like butter.
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USA
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Posted: 4/19/2024 10:59:25 PM EDT
[#10]
Update firmware on TV and router. Clear cache on TV (You will need to look up how to do with your tv) Move non priority bandwidth devices like the vacuum onto the 2.4ghz band as well as other smart home type devices. Put only TV and phones on the 5ghz band. See if that does anything.
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SC, USA
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Posted: 4/19/2024 11:17:54 PM EDT
[#11]
I had problems with caching after adding a new TV to the wifi. I ended up putting the TV on ethernet since it was closest to the cable box. No more troubles, but I need to replace the wifi box for something newer.
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Posted: 4/19/2024 11:28:52 PM EDT
[#12]
"Net work crashes?" Are you sure someone isn't pirating your bandwidth?
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USA
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Posted: 4/19/2024 11:34:42 PM EDT
[#13]
Quote HistoryOriginally Posted By FrankSymptoms: "Net work crashes?" Are you sure someone isn't pirating your bandwidth? I’m not sure of anything. Another thing I just noticed is that any attempt to try to login to “router login.net” or using the IP address of the router causes all devices to get booted off the network. Laptop, phone, tv, etc. |
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USA
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Posted: 4/19/2024 11:40:44 PM EDT
[#14]
Quote HistoryOriginally Posted By radioshooter: I had problems with caching after adding a new TV to the wifi. I ended up putting the TV on ethernet since it was closest to the cable box. No more troubles, but I need to replace the wifi box for something newer. This is the way. Hard wire that bitch. Better stability and streaming experience all the way around. |
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USA
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Posted: 4/20/2024 12:13:51 AM EDT
[#15]
I’m not going to be able to hard wire the TV without major sheetrock work. So to recap:
Every time I try to turn on the TV all devices are booted from WiFi Every time I try to access router settings all devices are booted from WiFi |
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FL, USA
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Posted: 4/20/2024 12:33:26 AM EDT
[Last Edit: Pallas]
[#16]
Quote HistoryOriginally Posted By Lucy: I’m not going to be able to hard wire the TV without major sheetrock work. So to recap: Every time I try to turn on the TV all devices are booted from WiFi Every time I try to access router settings all devices are booted from WiFi Get rid of the Netgear pos. I had one when I ditched the shitty cable modem, it was a fucking piece of crap. Get a Motorola. Major sheet rock work? You have a two story? Just cut a square in the sheet rock, go up in the attic and drill a hole in the framing 2x4 and drop the cat6. Note: Do some research on your tv, it’s ethernet port may be capped at 100, you may need to buy the correct USB to ethernet adapter (correct chip) and get the full juice. Sony TVs are like that. I would get 80-100, now I get 860-900. People will say you don’t need over 100, bullshit, it is noticeable. Wifi landed me around 400. |
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Posted: 4/20/2024 12:38:31 AM EDT
[#17]
Hardwire the TV to some cat 5 cable.
Problem solved, maybe. |
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Posted: 4/20/2024 1:01:04 AM EDT
[#18]
Sounds like an IP address collision with the gateway/router.
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GA, USA
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Posted: 4/20/2024 1:10:00 AM EDT
[#19]
Quote HistoryOriginally Posted By Lucy: Trying to reconnect I get error messages about band congestion. Really want to see a picture of that error message 
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Posted: 4/20/2024 1:14:51 AM EDT
[Last Edit: freeride21a]
[#20]
Sounds like your router might need some tweaking/updating, maybe even a powercycle(unplug it from power for 15-30sec, hold any power buttons down for that time if it has one, then plug it back in and let it boot up)
Ive been having issues with other near by homes on same channel, or close enough. Once I switch to an open spot manually on the channel list, gone. This is mainly on one 2.4ghz device. I use an app on my phone called wifi analyzer.  Attached File |
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Posted: 4/20/2024 3:05:49 AM EDT
[Last Edit: GlutealCleft]
[#21]
(deleted)
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Posted: 4/20/2024 3:22:33 AM EDT
[#22]
Originally Posted By Lucy: I think I’ve narrowed down my complete WiFi crash due to turning on my Samsung TV. Resetting the WiFi works, until I turn on the TV to stream. Then it all goes haywire. Do I need to change WiFi channels? It’s a four month old NETGEAR (junk) nighthawk. The Samsung TV is about a year old and previously had no issues. I recently bought a robot vacuum and that’s when the issues started. I have quite a few WiFi devices in the house. Sounds like the vacuum is sucking up all the internets. You say it was working before the vacuum so that might be a clue. |
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USA
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Posted: 4/20/2024 3:26:51 AM EDT
[#23]
Quote HistoryOriginally Posted By Lucy: All devices lose access to the network. Everything disconnects Trying to reconnect I get error messages about band congestion. Quote HistoryOriginally Posted By Lucy: Originally Posted By castlebravo84: What do you mean by "entire network crashes"? All devices lose access to the network. Everything disconnects Trying to reconnect I get error messages about band congestion. Are there other routers on overlapping bands? This should always be your first thing to check. |
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Posted: 4/20/2024 3:32:47 AM EDT
[#24]
Put the TV on its own 5GHz AP if you won't hardwire.
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Posted: 4/20/2024 3:52:10 AM EDT
[#25]
Quote HistoryOriginally Posted By MMcCall: Sounds like an IP address collision with the gateway/router. That's my initial thought. I doubt it's this though since it should require the OP to manually set a static IP address. DHCP should be default. If the OP wants to check this they should find the IP address assigned to the TV. Turn the TV off and reboot the router. Check each device connected to the network to find the IP of each. If any other device has the same IP as the TV then that's probably the one causing the issue. Either that device or the TV will need a different IP address. Also check the TV settings and see if DHCP/Automatic is turned on in the network settings (it should be on). Since the problem always occurs when the TV is booted it could be a static IP set there. |
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Posted: 4/20/2024 10:32:27 AM EDT
[#26]
Quote HistoryOriginally Posted By Pallas: Get rid of the Netgear pos. I had one when I ditched the shitty cable modem, it was a fucking piece of crap. Get a Motorola. Major sheet rock work? You have a two story? Just cut a square in the sheet rock, go up in the attic and drill a hole in the framing 2x4 and drop the cat6. Note: Do some research on your tv, it's ethernet port may be capped at 100, you may need to buy the correct USB to ethernet adapter (correct chip) and get the full juice. Sony TVs are like that. I would get 80-100, now I get 860-900. People will say you don't need over 100, bullshit, it is noticeable. Wifi landed me around 400. Quote HistoryOriginally Posted By Pallas: Originally Posted By Lucy: I'm not going to be able to hard wire the TV without major sheetrock work. So to recap: Every time I try to turn on the TV all devices are booted from WiFi Every time I try to access router settings all devices are booted from WiFi Get rid of the Netgear pos. I had one when I ditched the shitty cable modem, it was a fucking piece of crap. Get a Motorola. Major sheet rock work? You have a two story? Just cut a square in the sheet rock, go up in the attic and drill a hole in the framing 2x4 and drop the cat6. Note: Do some research on your tv, it's ethernet port may be capped at 100, you may need to buy the correct USB to ethernet adapter (correct chip) and get the full juice. Sony TVs are like that. I would get 80-100, now I get 860-900. People will say you don't need over 100, bullshit, it is noticeable. Wifi landed me around 400. Make sure you pay for the Ethernet cables with Nitrogen in them. |
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Posted: 4/20/2024 11:50:10 AM EDT
[#27]
Quote HistoryOriginally Posted By HillaryClinton: That's my initial thought. I doubt it's this though since it should require the OP to manually set a static IP address. DHCP should be default. Agreed, but what else could take a whole network offline at once? No RF device is going to do that unless it's a household-sized EMP 
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