I had one for a month before I got my Treo650. Best audio on any handheld mobile phone I've had in 15 years. Great screen, small, great Bluetooth capability, thin, not too light, seems reasonably rugged. The USB connection for the charger is a HUGE improvement over previous Motorola gear. Keypad looks very cool lit up in the dark! No external antenna, but better reception than the v400 it replaced and the Treo650 that replaced it, believe it or not. Speakerphone is OK, but not spectacular. Camera just as sucky as any other phone. The "Tactical Black" ones look like the cat's knickers!