They had a sale going on last week. I had the items in my cart and after entering my payment info it kicked me back to the main screen. I double-checked the prices and noticed they had returned to full price. I must have missed the sale in a matter of seconds. I emailed them asking if my order had gone through and they got back to me stating it had not. I told them what had happened and they requested that I call in.
The nice people over there ended up taking my order over the phone and gave me a sale discount for the order.
Long story short, they are standup people and I will be doing business with them in the future.