User Panel
Posted: 3/27/2017 2:32:13 PM EDT
Customer Service Rep
5 years working for the company Good at their job, liked by customers. Came to me last week demanding $75,000 salary. This person made $57k last year in wages, overtime and bonus, not including 401k match and profit sharing. Unfortunately for this millennial, I already thought the position was WAY overpaid and this person is now without a job. *edit to clarify the person resigned because they did not receive the raise* WTF is wrong with these kids??? |
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Since you don't appear to live anywhere, and you didn't state the industry, I cannot make a judgement on how much $75k really is.
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you technically can't fire someone asking for a raise, even if it's stupid.
even at employ at will states, HR still needs documentation and all that shit for fear of a lawsuit. and he probably had another job lined up already. |
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Are you telling us you fired a good employee because he asked for a raise?
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Without more info, I'm going to guess that the former employee had a job offer for 75k and left when the employer wouldn't match it.
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If they left they had a better job offer and were giving you a chance to match.
If you fired them you're looking at a lawsuit. Lol |
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Looking for someone to replace him 57k as a rep is solid as hell
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75k for a customer service rep
I'm a software developer and have over 10 yrs experience and I make 83k/yr. That's crazy stuff there. I'm a millennial too. |
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I see it quite a bit with the millennials, but I would say we seem to have a cultural problem whereby lots of people can't seem to connect that their compensation must correspond in some way to the value they provide to whatever organization the work for. Everyone gets a participation trophy as a kid, so they assume rewards are no longer associated with results.
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OP's thread 6 months from now.
There are no good employees! Everyone hates the new guy! 4 dollars an hour is a great wage! I can't find anyone good because I fire everyone when they ask for raises! The way you worded your OP I'm honestly surprised you have more then the ability to ask if someone wants fries with that. |
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I'm a millennial and I don't make shit. I'm also bad at asking for raises.
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you can't fault someone for asking for more money, but you also can't fault an employer for calling someone's ultimatum and letting him walk.
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If you fired him for asking for a raise and you don't own the joint, you might be in line right behind him.
If you do own the joint, you might get sued for wrongful termination. I get the feeling we aren't getting the whole story, and it didn't end so succinctly as OP let's on. |
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Quoted:
If they left they had a better job offer and were giving you a chance to match. If you fired them you're looking at a lawsuit. Lol View Quote Yep, people do that all the time. Also, I think people here are reading Customer Service rep and thinking "dude that works at Best Buy selling laptops". Some industries use that title for what are really their sales/account managers |
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57K seems high for a customer service rep. I guess that depends on cost of living where you are and what industry.
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Quoted:
Customer Service Rep 5 years working for the company Good at their job, liked by customers. Came to me last week demanding $75,000 salary. This person made $57k last year in wages, overtime and bonus, not including 401k match and profit sharing. Unfortunately for this millennial, I already thought the position was WAY overpaid and this person is now without a job. WTF is wrong with these kids??? View Quote hahaha...good on you! |
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You actually had one there 5 years, We can't keep them around longer than a couple of pay periods before they start calling in sick with a tummy ache or some other lame ass excuse.
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My monies on he has a job lined up for more money and thought he'd role the dice.
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Quoted:
You actually had one there 5 years, We can't keep them around longer than a couple of pay periods before they start calling in sick with a tummy ache or some other lame ass excuse. View Quote |
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I know your industry is probably very different than mine but if a competent, well liked service rep in my industry was making 57k he'd be underpaid.
If he quit for not getting a raise to 75k then I'm guessing he already had a similar paying job set up and was seeing if you'd match or pay better. Hardly crazy, I'd do the same thing. |
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Millennial checking in.
I asked for a 150% raise and it was granted. I know what I'm worth though, so yeah |
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Username merchant of freedom.
Guy got a better offer somewhere else. Asked to have it matched. Got denied. Used his freedom to walk out the door. OP calls him crazy. Sounds like the employee did the right thing. Companies are not loyal to their good employees, what do you expect? |
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Quoted:
I see it quite a bit with the millennials, but I would say we seem to have a cultural problem whereby lots of people can't seem to connect that their compensation must correspond in some way to the value they provide to whatever organization the work for. Everyone gets a participation trophy as a kid, so they assume rewards are no longer associated with results. View Quote I've also seen employees BS their way from a $45K job to a $65K for which they were not qualified and hold said job long enough to just about get fired only to make the leap to an $80k job at another employer. They are able to land the $80K job based on their BS in the interview and their documented "experience." And the cycle continues. Its truly amazing to watch in real time. |
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Well, if he found a job that would pay him the $75K and had similar benefits/opportunities, then I'd say good for him. Capitalism and all that, right?
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Without knowing the job's qualifications, industry, cost of living for the area, etc......
I can't judge. Aloha, Mark |
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Quoted:
Yep, people do that all the time. Also, I think people here are reading Customer Service rep and thinking "dude that works at Best Buy selling laptops". Some industries use that title for what are really their sales/account managers View Quote Yup, a few jobs ago my official title was 'customer service associate II' the role was more of an Account Manager / Contract Analyst hybrid. Left there for a job that actually had 'analyst' in the title and have almost doubled my income 4 years later. Can't judge without knowing the location, industry, and duties |
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Quoted:
I think there is some truth in your post. I also think that many millennials have the game figured out. In my experience, they have no loyalty and have no problem jumping ship every 12 to 18 months for small pay increases. Based on my observations, it no longer appears that instability in a resume is a red flag. It used to be employees would stick around for a long time. Now, not so much. I've also seen employees BS their way from a $45K job to a $65K for which they were not qualified and hold said job long enough to just about get fired only to make the leap to an $80k job at another employer. They are able to land the $80K job based on their BS in the interview and their documented "experience." And the cycle continues. Its truly amazing to watch in real time. View Quote |
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Meh, my industry 57k is average at best for customer service reps.....there is a wide range of responsibilities with that title. At My employer the CSRs deal with stuff nobody else wants to, and have to have knowledge of the products exceeding almost anyone else.
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Quoted:
I think there is some truth in your post. I also think that many millennials have the game figured out. In my experience, they have no loyalty and have no problem jumping ship every 12 to 18 months for small pay increases. Based on my observations, it no longer appears that instability in a resume is a red flag. It used to be employees would stick around for a long time. Now, not so much. I've also seen employees BS their way from a $45K job to a $65K for which they were not qualified and hold said job long enough to just about get fired only to make the leap to an $80k job at another employer. They are able to land the $80K job based on their BS in the interview and their documented "experience." And the cycle continues. Its truly amazing to watch in real time. View Quote |
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Quoted:
Username merchant of freedom. Guy got a better offer somewhere else. Asked to have it matched. Got denied. Used his freedom to walk out the door. OP calls him crazy. Sounds like the employee did the right thing. Companies are not loyal to their good employees, what do you expect? View Quote Loyalty goes both ways and if most of that guy's job can be automated, per OP, then 57k was way the fuck overpaid. |
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