User Panel
User Panel
User Panel
|
Posted: 3/5/2018 9:39:48 AM EDT
Order placed - 2/18
FFL sent - 2/19 email sent asking where's my stuff - 2/28 PM me for order number, or, check your email account for sales@ @RainierArms-Sales |
|
|
|
|
Posted: 3/5/2018 6:31:23 PM EDT
[#1]
Poor customer service. After 2 weeks of waiting, and one email that didn't get a reply, I have to call you guys to be told that my FFL "didn't attach" his FFL. Funny, he managed to attach it to everyone else that day. Just a suggestion, if you get an email at the ffl@ address saying here's my FFL for order #blah blah blah, and there's no FFL attached, perhaps you could reply asking to resend. 
|
|
|
|
|
Posted: 3/7/2018 12:42:37 PM EDT
[Last Edit: TokerM]
[#2]
Prepared for shipping notice email received this evening.
|
|
|
|
|
Posted: 3/8/2018 8:08:20 PM EDT
[#3]
Ordered placed for in-stock item on 3-1, no word yet.
|
|
|
|
|
Posted: 3/9/2018 9:24:51 AM EDT
[#4]
Quote HistoryOriginally Posted By AirRaceFan:
Ordered placed for in-stock item on 3-1, no word yet. |
|
|
|
|
Posted: 3/9/2018 9:27:54 AM EDT
[#5]
Quote HistoryOriginally Posted By TokerM:
Prepared for shipping notice email received this evening. |
|
|
|
|
Posted: 3/11/2018 1:09:00 PM EDT
[#6]
Quote HistoryOriginally Posted By RainierArms-Sales:
IM sent. Quote HistoryOriginally Posted By RainierArms-Sales:
Originally Posted By AirRaceFan:
Ordered placed for in-stock item on 3-1, no word yet. |
|
|
|
|
Posted: 3/11/2018 2:01:55 PM EDT
[#7]
Quote HistoryOriginally Posted By AirRaceFan: Thanks for checking. Got an email that my order is being prepped. It's great when industry partners check the forum. |
|
|
|
|
Posted: 11/26/2018 6:54:11 PM EDT
[Last Edit: SlowTA]
[#8]
Could you also drop me an IM to check on an order? I placed the order 17Nov and it is still showing processing and both items (Polymer80 Serialized frame and the free mountain pew patch) on the order show in stock currently.
|
|
|
|
|
Posted: 11/26/2018 10:53:49 PM EDT
[#9]
Quote HistoryOriginally Posted By SlowTA:
Could you also drop me an IM to check on an order? I placed the order 17Nov and it is still showing processing and both items (Polymer80 Serialized frame and the free mountain pew patch) on the order show in stock currently. 
|
|
|
|
|
Posted: 12/7/2018 5:18:45 PM EDT
[#10]
Order placed on 19 November for in stock product.
Inquired via email on status on 29 November and told it had shipped. Inquired via email today, and disbelief expressed by staff that I had not received the products. Finally called customer service. Shipping label printed today. Still no product nor shipping notification. Going to be over 4 weeks to get an in stock product--if I ever get it. Subpar. |
|
|
|
|
Posted: 12/8/2018 2:02:43 PM EDT
[Last Edit: RainierArms-Sales]
[#11]
Quote HistoryOriginally Posted By billpete: |
|
|
|
AR15.COM is the world's largest firearm community and is a gathering place for firearm enthusiasts of all types.
From hunters and military members, to competition shooters and general firearm enthusiasts, we welcome anyone who values and respects the way of the firearm.
Subscribe to our monthly Newsletter to receive firearm news, product discounts from your favorite Industry Partners, and more.
Copyright © 1996-2024 AR15.COM LLC. All Rights Reserved.
Any use of this content without express written consent is prohibited.
AR15.Com reserves the right to overwrite or replace any affiliate, commercial, or monetizable links, posted by users, with our own.
