Sold a machine gun/suppresor on the EE. The buyers FFL/SOT filled out the F4s.  I signed them and sent them to the ATF with the credit card information for the stamp.

I’m the Transferor, the receiving FFL/SOT is the transferee.  The ATF denied the transfer because I didn’t send in my trust info, fingerprints, photos for myself and the trustees.  The instructions for the F4 say only the transferee has to send in that info, not the transferor.

I talked to the supervisor when I first got the letter from the examiner wanting the additional info.  The supervisor said they will talk to the examiner because I was right.  A subsequent call to the supervisor said they did and it was handled.  Seems the examiner didn’t heed.

Any idea on how to proceed? The examiner won’t return calls after messages are left.

Call the supervisor again.

You are correct.  Try to talk to the supervisor again, but most likely you'll have to resubmit.

I’m figuring as much since there’s a big red disapproval stamped on one of the original F4s.  I had called and left a message with the supervisor.  Waiting for a call back.  First hiccup in 20 years., besides long wait times.

I'd bet they've brought in a bunch of temp contractors to help process forms, since they've sped up and are getting more forms thanks to the appeal of shorter wait times.

The temp workers get a crash course on the process and I've seen cases before where they make silly, obviously wrong mistakes like this, so it happens.

That’s pretty much a guarantee. The below is the signature, minus their name from my last email exchange with ATF.

NFA Research Assistant I
Contractor – Eagle Harbor, LLC
ATF National Services Center

Another supervisor reached out this morning.  We resolved the issue with me sending in one copy of each F4.  Hopefully it’ll be approved and a stamped F4 heading my way soon,