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Posted: 5/19/2016 10:03:05 AM EDT
I work for one of the largest employers in my state (county government, ranked 22nd largest employer in the state) and last year management implemented a formal exit interview process. A colleague of mine who recently left indicated they asked a lot of question and he "felt" they sincerely wanted to know his reasons for leaving, what could they improve, etc. My plan is to leave in about one year once I hit my ten-year mark and get my final tuition reimbursement check. My employer touts itself as being a fair, ethical, progressive, equal opportunity, blah, blah, blah employer but once you pull back the veneer of their business-speak they really aren't any different than most employers.



After talking with my colleague I had thought when it comes time for my eventual exit interview I would be honest with them and tell them I'm leaving because I'm tired of their unethical promotional practices, tired of seeing unqualified people get jobs because they were part of some clique or friends with a manager, tired of the work-place cultural double standard between management and staff for things like punctuality, deadlines, etc., and tired of how condescending and snobby many managers are towards staff. But then I thought, screw it, it benefits me in no way telling them this and I imagine that kind of feedback would be viewed as "just a disgruntled employee." After all, the issues I have with my employer (and reasons I'm planning to leave) are systemic workplace culture issues that while I may see as an issues, others don't.



What are your thoughts on exit interviews for departing employees? Tell it like it is? Or just smile and wave boys, smile and wave?
Link Posted: 5/19/2016 10:04:02 AM EDT
[#1]
Say whatever you want, but why say anything unless you are being paid extra to do so?
Link Posted: 5/19/2016 10:05:41 AM EDT
[#2]

Quoted:


I work for one of the largest employers in my state (county government, ranked 22nd largest employer in the state) and last year management implemented a formal exit interview process. A colleague of mine who recently left indicated they asked a lot of question and he "felt" they sincerely wanted to know his reasons for leaving, what could they improve, etc. My plan is to leave in about one year once I hit my ten-year mark and get my final tuition reimbursement check. My employer touts itself as being a fair, ethical, progressive, equal opportunity, blah, blah, blah employer but once you pull back the veneer of their business-speak they really aren't any different than most employers.



After talking with my colleague I had thought when it comes time for my eventual exit interview I would be honest with them and tell them I'm leaving because I'm tired of their unethical promotional practices, tired of seeing unqualified people get jobs because they were part of some clique or friends with a manager, tired of the work-place cultural double standard between management and staff for things like punctuality, deadlines, etc., and tired of how condescending and snobby many managers are towards staff. But then I thought, screw it, it benefits me in no way telling them this and I imagine that kind of feedback would be viewed as "just a disgruntled employee." After all, the issues I have with my employer (and reasons I'm planning to leave) are systemic workplace culture issues that while I may see as an issues, others don't.



What are your thoughts on exit interviews for departing employees? Tell it like it is? Or just smile and wave boys, smile and wave?
View Quote




 



Exit interviews are, IMO, largely to see if the departing employee will sue.




No point in candor as you walk out the door.




Anything you're gonna tell them, they already know and aren't going to do anything about.
Link Posted: 5/19/2016 10:06:52 AM EDT
[#3]
My last day is tomorrow.

If they valued your opinion they would be paying for it.

Absolutely no personal good can come out of you venting.

None.
Link Posted: 5/19/2016 10:07:20 AM EDT
[#4]
Just keep coming here and telling us.
Link Posted: 5/19/2016 10:07:26 AM EDT
[#5]

Discussion ForumsJump to Quoted PostQuote History
Quoted:





 



Exit interviews are, IMO, largely to see if the departing employee will sue.





No point in candor as you walk out the door.





Anything you're gonna tell them, they already know and aren't going to do anything about.

View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:



Quoted:

I work for one of the largest employers in my state (county government, ranked 22nd largest employer in the state) and last year management implemented a formal exit interview process. A colleague of mine who recently left indicated they asked a lot of question and he "felt" they sincerely wanted to know his reasons for leaving, what could they improve, etc. My plan is to leave in about one year once I hit my ten-year mark and get my final tuition reimbursement check. My employer touts itself as being a fair, ethical, progressive, equal opportunity, blah, blah, blah employer but once you pull back the veneer of their business-speak they really aren't any different than most employers.



After talking with my colleague I had thought when it comes time for my eventual exit interview I would be honest with them and tell them I'm leaving because I'm tired of their unethical promotional practices, tired of seeing unqualified people get jobs because they were part of some clique or friends with a manager, tired of the work-place cultural double standard between management and staff for things like punctuality, deadlines, etc., and tired of how condescending and snobby many managers are towards staff. But then I thought, screw it, it benefits me in no way telling them this and I imagine that kind of feedback would be viewed as "just a disgruntled employee." After all, the issues I have with my employer (and reasons I'm planning to leave) are systemic workplace culture issues that while I may see as an issues, others don't.



What are your thoughts on exit interviews for departing employees? Tell it like it is? Or just smile and wave boys, smile and wave?


 



Exit interviews are, IMO, largely to see if the departing employee will sue.





No point in candor as you walk out the door.





Anything you're gonna tell them, they already know and aren't going to do anything about.

Or just don't care...same thing really, but nuanced difference. End-result is the same, as you noted.



 
Link Posted: 5/19/2016 10:10:12 AM EDT
[#6]

Discussion ForumsJump to Quoted PostQuote History
Quoted:


My last day is tomorrow.



If they valued your opinion they would be paying for it.



Absolutely no personal good can come out of you venting.



None.
View Quote
I vent to my wife or Arfcom. I was thinking more along the lines of if no one tells them what is wrong, how can they change it?  



 
Link Posted: 5/19/2016 10:13:58 AM EDT
[#7]
Do you ever want to be able to come back to the company?
If yes, shut up.
If not, tell them the truth.
Link Posted: 5/19/2016 10:14:04 AM EDT
[#8]
Would you tell a hooker what she can do to improve?

No.  You pay her and send her on her way.



You traded your time for their money.  If you're satisfied having been paid in accordance with your contract, then that's the only thing you should care about.
Link Posted: 5/19/2016 10:15:15 AM EDT
[#9]
Ask if you can do it by phone, don't offer anything else.

I had one from a government job, it was basically only to remind me about my security clearance and not talking about our procedures.

Yeah, we could have done that by telephone and I wouldn't have wasted the gas or the time off work from my new job.
Link Posted: 5/19/2016 10:16:08 AM EDT
[#10]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
My last day is tomorrow.

If they valued your opinion they would be paying for it.

Absolutely no personal good can come out of you venting.

None.
View Quote


Totally agree with the above.

If they really cared about your opinion, they would have got it before the exit interview.

If you tell them GOOD things, they pat themselves on the back, and go about their business.

If you tell them BAD things, they say "Disgruntled ex-employee" and go about their business.
Link Posted: 5/19/2016 10:16:33 AM EDT
[#11]
I won't bother, I don't even answer employee surveys.



I did have one required exit interview.  I was determined to stay neutral and just get through it.




Then they asked about my supervisor.




At that point I lost my determination to stay neutral and, calmly and politely, told HR what a nasty, capricious, and stupid bitch she was.




I think I was convincing.  By the time I got done, the HR person apologized for my employment experience.




Any other job it was just, see you - bye.
Link Posted: 5/19/2016 10:16:59 AM EDT
[#12]
Don't tell them anything.
Link Posted: 5/19/2016 10:17:11 AM EDT
[#13]
Just dont go to the exit interview. You're quiting anyway, fuck em.
Link Posted: 5/19/2016 10:17:45 AM EDT
[#14]
I gave them a basic HR friendly version to get out the door.

Then I posted a detailed review and a much-deserved 1 star rating on GlassDoor.com. It's anonymous, but I know they know who wrote it.

Companies care a lot more about what's posted publicly on Glassdoor than what's said privately to them.  
Link Posted: 5/19/2016 10:18:06 AM EDT
[#15]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I vent to my wife or Arfcom. I was thinking more along the lines of if no one tells them what is wrong, how can they change it?  
 
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Quoted:
Quoted:
My last day is tomorrow.

If they valued your opinion they would be paying for it.

Absolutely no personal good can come out of you venting.

None.
I vent to my wife or Arfcom. I was thinking more along the lines of if no one tells them what is wrong, how can they change it?  
 


Again

If they valued your opinion they would be paying for it.

Sucks because I'm sure you have a good perspective, but it's the truth. Wasted breath.
Link Posted: 5/19/2016 10:19:09 AM EDT
[#16]
I quit a job back in 2008 and was escorted to the vestibule. As I was walking out the door the receptionist yells, 'The Tallest, Phil wants to talk to you first. He'll be a minute.'

I stood there for twenty minutes waiting for him to come get me and give me an exit interview. I finally had enough and told the receptionist to give Phil a message from me, "You have a guy quitting that SHOULD take priority over whatever the portables manager is saying. And yet, here I am waiting twenty minutes for my exit interview. Please go tell Phil he can go fuck himself along with this entire organization. Have a good day."

That was the extent of my exit interview.

If I had a proper exit interview my response would've probably been the same. I hated that place.
Link Posted: 5/19/2016 10:20:00 AM EDT
[#17]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
If they valued your opinion they would be paying for it.

View Quote



Good point.
Link Posted: 5/19/2016 10:20:01 AM EDT
[#18]
Nothing good can come of it for the employee.  Sure, maybe nothing bad will either, but no matter what it's a bad gamble.



Some places might tie your payment of vacation time or severance to it though, find that out first.
Link Posted: 5/19/2016 10:21:41 AM EDT
[#19]
Smile and wave...this, from my attorney.

He told me once, when I resigned from my last employer before starting my own company 16 years ago, to resist the powerful urge to make "The Last Speech".

He said the only person who hears it is you...everyone else hears it as a big crybaby tantrum...and the less you say, the better.

NOTHING scares your enemy as much as what he/she can make up in their own head. The less you say, the more blanks they have to fill-in themselves, and nothing you can say can compare with what is going on inside their head.

Take up some rent-free space in your ex's head and just smile sweetly and say nothing. If they really hate you, it will drive them nuts.

It IS worth it, trust me on this one.
Link Posted: 5/19/2016 10:21:47 AM EDT
[#20]
If a shitty employer does not care what you think now, they will care even less when you walk.





BUT if you want give the just a little heart burn, toss out a couple red flag phrases:







"Fostering and promoting a hostile work place"







"Singled out for harassment because I'm not part of a protected minority group"







"Treated unreasonably because of gender bias"


 
Link Posted: 5/19/2016 10:21:47 AM EDT
[#21]
Smile and wave is always the correct answer when it comes to exit interviews.
Link Posted: 5/19/2016 10:23:59 AM EDT
[#22]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Nothing good can come of it for the employee.  Sure, maybe nothing bad will either, but no matter what it's a bad gamble.

Some places might tie your payment of vacation time or severance to it though, find that out first.
View Quote


Your state's Department of Labor can usually stop that kind of shit with just a phone call.

I've done it, my vacation check was Fed-Ex'd to me by my former employer the next morning.


Link Posted: 5/19/2016 10:24:43 AM EDT
[#23]
Don't say shit, there's no point to it, they're not going to listen to anything you say anyway, since you're leaving.





They don't give a shit about your opinions so keep them to yourself.







Edit: like a previous poster wrote, if you want to vent, post a review on Glassdoor, it will have more impact that way.

 
Link Posted: 5/19/2016 10:25:38 AM EDT
[#24]
Previous employer wanted to do an exit. I asked when.  They said XX date...which was the day after the day that was to be my last work day.  I declined.

If I had, I would hold my tongue.  I don't care what they say, it all gets back and you never know how that might impact you negatively in the future.

CSB.
Link Posted: 5/19/2016 10:25:53 AM EDT
[#25]

Don't burn bridges...just not a good idea
Link Posted: 5/19/2016 10:27:21 AM EDT
[#26]
I selected the Extorris option in the poll.
Link Posted: 5/19/2016 10:27:31 AM EDT
[#27]
I'll be the dissenting voice here; giving honest feedback is not always wrong.

I'm not saying vent, I'm not saying make a big exit speech.  I'm saying that if you value your work in the company, it may be good to point out the good and bad things they did.  Maybe it's idealistic of me, but I like the idea of leaving organizations better that when I came to them and an exit interview may offer them some much needed insight.
Link Posted: 5/19/2016 10:28:07 AM EDT
[#28]

Discussion ForumsJump to Quoted PostQuote History
Quoted:





 



Exit interviews are, IMO, largely to see if the departing employee will sue.





No point in candor as you walk out the door.





Anything you're gonna tell them, they already know and aren't going to do anything about.

View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:



Quoted:

I work for one of the largest employers in my state (county government, ranked 22nd largest employer in the state) and last year management implemented a formal exit interview process. A colleague of mine who recently left indicated they asked a lot of question and he "felt" they sincerely wanted to know his reasons for leaving, what could they improve, etc. My plan is to leave in about one year once I hit my ten-year mark and get my final tuition reimbursement check. My employer touts itself as being a fair, ethical, progressive, equal opportunity, blah, blah, blah employer but once you pull back the veneer of their business-speak they really aren't any different than most employers.



After talking with my colleague I had thought when it comes time for my eventual exit interview I would be honest with them and tell them I'm leaving because I'm tired of their unethical promotional practices, tired of seeing unqualified people get jobs because they were part of some clique or friends with a manager, tired of the work-place cultural double standard between management and staff for things like punctuality, deadlines, etc., and tired of how condescending and snobby many managers are towards staff. But then I thought, screw it, it benefits me in no way telling them this and I imagine that kind of feedback would be viewed as "just a disgruntled employee." After all, the issues I have with my employer (and reasons I'm planning to leave) are systemic workplace culture issues that while I may see as an issues, others don't.



What are your thoughts on exit interviews for departing employees? Tell it like it is? Or just smile and wave boys, smile and wave?


 



Exit interviews are, IMO, largely to see if the departing employee will sue.





No point in candor as you walk out the door.





Anything you're gonna tell them, they already know and aren't going to do anything about.





 
Link Posted: 5/19/2016 10:29:13 AM EDT
[#29]
Link Posted: 5/19/2016 10:30:22 AM EDT
[#30]
Link Posted: 5/19/2016 10:30:23 AM EDT
[#31]
I worked at a local place exactly one year when I resigned.  During the exit interview, I told the HR manager the truth.  I was disappointed by the pitiful raise I was given after being praised by the Director for being instrumental in turning around the customers view of the company.  I also told them that not cashing out sick time that was earned was not bright, as I could call in sick for every day of my 2 week notice period.  I said they should consider rolling it into PTO and eliminating sick time all together.  

Within a year, they laid off everyone remaining and went tits up.

At least the people that needed to know heard the truth.
Link Posted: 5/19/2016 10:30:27 AM EDT
[#32]
Link Posted: 5/19/2016 10:31:55 AM EDT
[#33]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Jerry Maguire got a secretary out of it.
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Quoted:
Quoted:
Smile and wave...this, from my attorney.

He told me once, when I resigned from my last employer before starting my own company 16 years ago, to resist the powerful urge to make "The Last Speech".

He said the only person who hears it is you...everyone else hears it as a big crybaby tantrum...and the less you say, the better.

NOTHING scares your enemy as much as what he/she can make up in their own head. The less you say, the more blanks they have to fill-in themselves, and nothing you can say can compare with what is going on inside their head.

Take up some rent-free space in your ex's head and just smile sweetly and say nothing. If they really hate you, it will drive them nuts.

It IS worth it, trust me on this one.
Jerry Maguire got a secretary out of it.


She wasn't the sharpest knife in the drawer.
Link Posted: 5/19/2016 10:32:49 AM EDT
[#34]

Discussion ForumsJump to Quoted PostQuote History
Quoted:


I'll be the dissenting voice here; giving honest feedback is not always wrong.



I'm not saying vent, I'm not saying make a big exit speech.  I'm saying that if you value your work in the company, it may be good to point out the good and bad things they did.  Maybe it's idealistic of me, but I like the idea of leaving organizations better that when I came to them and an exit interview may offer them some much needed insight.
View Quote




 
Lol, how old are you? How many years have you been working?
Link Posted: 5/19/2016 10:33:46 AM EDT
[#35]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Do you ever want to be able to come back to the company?
If yes, shut up.
If not, tell them the truth.
View Quote

Link Posted: 5/19/2016 10:33:59 AM EDT
[#36]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Never burn bridges behind you.

View Quote


This.

It's a small world.
Link Posted: 5/19/2016 10:34:26 AM EDT
[#37]
Link Posted: 5/19/2016 10:34:53 AM EDT
[#38]
They call them blind spots for a reason.  Many business problems exists because the people with the power to change them don't know they exist.

I do exit interviews with my team.  In 5 years, I've only had 1 quit, but dozens get promoted into better positions throughout the company.  Their feedback has been one of the most valuable things they contributed.

So I'd ask you this: While you have nothing to gain, the coworkers you've spent the last 10 years with do, are they worth 20 minutes of your time on the off chance your feedback makes an impact?
Link Posted: 5/19/2016 10:34:58 AM EDT
[#39]
BRIDGES ARE FOR BURNING, LIGHT "EM UP
Link Posted: 5/19/2016 10:36:49 AM EDT
[#40]
I can tell you what smart people do at exit interviews at my company.  The work 20-35 years, retire and no matter what they think or how bad things were, the interview is a very positive one, praises and "thank yous" are given.  

Then 6-12 months later you see the same guy hired in as a contractor or consultant at $100 per hour.  I'm not joking one bit.  Don't burn the bridge.
Link Posted: 5/19/2016 10:38:25 AM EDT
[#41]
I am a firm believer in not burning bridges. I know as of now you have no intention of working with them ever again, that said, say ten years from now a awesome opportunity arises with that employer. Mr. Candid, probably won't get that job.
Link Posted: 5/19/2016 10:39:04 AM EDT
[#42]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
BRIDGES ARE FOR BURNING, LIGHT "EM UP
View Quote




I like your style
Link Posted: 5/19/2016 10:39:34 AM EDT
[#43]

Discussion ForumsJump to Quoted PostQuote History
Quoted:


Do you ever want to be able to come back to the company?

If yes, shut up.

If not, tell them the truth.
View Quote
I've always been a firm believer it not burning bridges...



 
Link Posted: 5/19/2016 10:39:44 AM EDT
[#44]
It really depends who is doing the exit interview. At one company I worked for the CEO hired two consultants for my exit interview. They were tasked with finding out what had really happened on a software install that had been killed. They heard everything. At the end of the interview they asked if there was any way they could get me to stay. I just looked at them and asked: "Given the offer I have received and the history you know about this company, would you stay?" They just laughed and said "no fucking way."

If your boss is giving the exit interview just smile and wave...
Link Posted: 5/19/2016 10:40:18 AM EDT
[#45]
You need to ask yourself:  "To what end?"    Iow, "How does it benefit me".  

Is it going to change them?    NO.


It might make you feel better for a couple minutes, but discression is the better part of valor.  

Never burn bridges.
Link Posted: 5/19/2016 10:40:44 AM EDT
[#46]
Quoted:
I work for one of the largest employers in my state (county government, ranked 22nd largest employer in the state) and last year management implemented a formal exit interview process. A colleague of mine who recently left indicated they asked a lot of question and he "felt" they sincerely wanted to know his reasons for leaving, what could they improve, etc. My plan is to leave in about one year once I hit my ten-year mark and get my final tuition reimbursement check. My employer touts itself as being a fair, ethical, progressive, equal opportunity, blah, blah, blah employer but once you pull back the veneer of their business-speak they really aren't any different than most employers.

After talking with my colleague I had thought when it comes time for my eventual exit interview I would be honest with them and tell them I'm leaving because I'm tired of their unethical promotional practices, tired of seeing unqualified people get jobs because they were part of some clique or friends with a manager, tired of the work-place cultural double standard between management and staff for things like punctuality, deadlines, etc., and tired of how condescending and snobby many managers are towards staff. But then I thought, screw it, it benefits me in no way telling them this and I imagine that kind of feedback would be viewed as "just a disgruntled employee." After all, the issues I have with my employer (and reasons I'm planning to leave) are systemic workplace culture issues that while I may see as an issues, others don't.

What are your thoughts on exit interviews for departing employees? Tell it like it is? Or just smile and wave boys, smile and wave?
View Quote



No matter where you work this occurs.

There is no such thing as FAIR in employment.

Just smile and wave...... Venting will get you nothing and may cost you.
Link Posted: 5/19/2016 10:42:19 AM EDT
[#47]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
You need to ask yourself:  "To what end?"    Iow, "How does it benefit me".  

Is it going to change them?    NO.


It might make you feel better for a couple minutes, but discression is the better part of valor.  

Never burn bridges.
View Quote


In the case I wrote about above it benefitted the company and my friends who were still there. The director who was set in his ways and not willing to allow change was moved out. That benefited everyone.
Link Posted: 5/19/2016 10:42:30 AM EDT
[#48]
Usually I am the smile and wave type, but the job I left in September 2013 was so bad I felt like it was my only chance to raise my concerns to a management level where any action would be taken.  I still had some friends working on that team and wanted their work situation to be improved.  I was due for the 2nd half of my sign on bonus two months before I left but the team; management was so bad the money wasn't worth it.  

1.What did you like most about your job?
Paycheck.  Other than a few other team members who I have learned from and are pleasant to work with there is nothing about this job I would say I “like”.  

2.What did you like least about your job and how do you feel it can be improved?  
The team and task management, specifically the lack thereof.  It can be improved by having someone over the team that:  1) understands the what our jobs support from the perspective of the people we are supporting and has at least some insight into how information is collected, analyzed, and reported before it reaches us; 2) has successful management experience in their background; 3) understands how to make a schedule when supporting 24/7 operations – this goes back to the second point; 4) knows how to manage a task that involves multiple companies – this goes back to the second point as well; 5) has a PM who had the ability to work on site the first 3 months this task was active; 6) have a PM who doesn’t manage this team primarily via email; and 7) have a PM who understands that, even though they are a supervisor, they are still a member of the team.  

3.Was the job realistically presented to you when you were hired?
Generally, yes.  However, I also told that this would be rotating shift work, which as September starts this will be my 4 month in a row on night shift, so that “rotating shift work” presentation that I was told before I was hired and immediately after I was brought on the team was deceitful.  

4.How would you evaluate the supervision you received?
I feel my answer to Question #2 answers this.  I would like to add that during my 7 years working in this field, 13 years in the military doing similar work, and working elsewhere in the private sector from when I was 15 until I entered this field, I cannot remember a worse manager and overall management experience than what I have had on this task.  In previous situations where I had ineffective supervisors, there was at least somewhere in the management apparatus, NCO support channel, or Chain of Command where I could go with issues and expect them to at least be addressed.  That is not the case on this task.  The Deputy PM position has effectively been neutered, the PM cannot handle basic management tasks nor has an understanding of what our team is supposedly supporting, and management above the level of this task has been so hands off that it gives me no confidence in anything ever being resolved that I am hesitant to ever bring anything to that level of management.  
View Quote
Link Posted: 5/19/2016 10:44:28 AM EDT
[#49]

Discussion ForumsJump to Quoted PostQuote History
Quoted:


What do you gain out from giving them a scathing exit interview? I would just smile and thank them
View Quote
I don't think what I would say would be scathing, more constructive. But then I guess that is a matter of perspective and opinion.



 
Link Posted: 5/19/2016 10:44:41 AM EDT
[#50]
Tell them nothing.
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