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Link Posted: 7/19/2022 9:24:13 PM EDT
[#1]
Marked my oil filter with a sharpi before oil change and asked and was told several times of course we changed the filter too .... thieves. The lot of em.

-P
Link Posted: 7/19/2022 9:30:21 PM EDT
[#2]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Marked my oil filter with a sharpi before oil change and asked and was told several times of course we changed the filter too .... thieves. The lot of em.

-P
View Quote

This has GOT to be a huge problem, and not just with JL. The amount of oil change customers I get who ask if the service includes the filter are unreal.
Link Posted: 7/19/2022 9:35:09 PM EDT
[#3]
The sad thing is that almost all of these mistakes can be prevented with a simple yet consistent 2nd party check system.

You have a 2nd party (not the tech who did the service) check that all caps and plugs are tight (or watch them being tightened, in the case of differentials and such) before the service is complete, as well as verify the oil level.

It really is that simple.
Link Posted: 7/19/2022 9:37:40 PM EDT
[#4]
I took my car, along with the oil and filter, to Valvoline when my arm was still in a sling from shoulder surgery. The following oil change I needed my largest breaker bar to break loose the drain plug. They also topped off my fluids with their "universal" shit without me telling them to. Never again.

30 something years ago my Bronco was hit and went into the body shop. They scolded me for driving it around a quart low on oil when I picked it up and they had billed me for the quart they added. I checked it as soon as I got home and of course it was a quart overfilled.
Link Posted: 7/19/2022 9:39:12 PM EDT
[#5]
Have a few stories of customers who had me fix JL fuckups. The main one being a engine they FILLED with oil. To the top. Must've been 20+ qts in a GM quad4
Link Posted: 7/19/2022 9:43:55 PM EDT
[#6]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
The sad thing is that almost all of these mistakes can be prevented with a simple yet consistent 2nd party check system.

You have a 2nd party (not the tech who did the service) check that all caps and plugs are tight (or watch them being tightened, in the case of differentials and such) before the service is complete, as well as verify the oil level.

It really is that simple.
View Quote


JL has their "pressure up/system sealed" way and it works if you have people paying attention.  Problem is, the pit guys don't always pay attention.
Link Posted: 7/19/2022 9:48:42 PM EDT
[#7]
Hired at one as friends worked there. They had people without a clue working on cars, putting oil in the windshield washer reservoir and windhshield cleaner in the engine oil fill hole. Multiple forgotten oil filters, and using air guns to massively torque oil pan bolts leading to stripped threads and cracked oil pans. I knew how to work on cars but they placed me on vacuum service. Left the job after a few days.
Link Posted: 7/19/2022 9:54:49 PM EDT
[#8]
4. Goofy Lube tech put the wrong filter on. Owner specified HP1 instead of PH8A. Engine was custom built dry sump motor with external oil pump and it made super high oil pressure. Tech used a PH8A because "meh, it's the same thing". It held just long enough for the guy to get on the throttle hard then it popped and then it pumped every bit of oil out of the engine trashing a ridiculously expensive custom engine. Owner didn't know about zero oil pressure until it too late because the oil pressure sending unit was on the other side of the oiling system to the filter.


Owners fault for using Jerky Lube on a motor like that
Link Posted: 7/19/2022 10:16:56 PM EDT
[#9]
Friend had a Porsche 914, kind of a beater but in pretty good condition.

They played "find the oil drain plug" under the car. One of the bolts they tried belonged to the transmission
and a spring fell out when they pulled it, and they just put the bold back in without finding the spring.

He got about 5 miles from the JL before the transmission grenaded. They tried to play it off but I guess the tech
eventually confessed and they bought him a new transmission.

Have to wonder what % of the profit from the oil change goes towards paying for expensive fuckups.
Link Posted: 7/19/2022 11:16:53 PM EDT
[#10]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
JFC.  

What's the point, OP?

Show me on the doll where the Jiffy Lube worker touched you.
View Quote


Like going to McDonald's and being mad you got a shitty cheeseburger.

What did you expect? Filet?
Link Posted: 7/19/2022 11:21:18 PM EDT
[#11]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


Like going to McDonald's and being mad you got a shitty cheeseburger.

What did you expect? Filet?
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
JFC.  

What's the point, OP?

Show me on the doll where the Jiffy Lube worker touched you.


Like going to McDonald's and being mad you got a shitty cheeseburger.

What did you expect? Filet?

Your analogy is a bit off.

It's more like going to McDonald's and getting Salmonella or E. Coli because they don't cook the food properly or keep their hands clean.
Link Posted: 7/19/2022 11:56:12 PM EDT
[#12]
Way back when I was just starting out, my first automotive job was at a Jiffy Lube. I lasted two days.

I was down in the pits, and noticed that the guy next to me had left the plug out of a rear diff when I went to grab the pump from his bay.

I brought it upstairs, the owner had left not too long ago and I thought we should try to get ahold of them. The manager laughed and said "throw it in the box."

They had an entire box of plugs and little whatnots they left off cars. They did not call the owner. I quit.
Link Posted: 7/20/2022 12:10:58 AM EDT
[#13]
Brand new 1991 f150.  1st 3000 mile oil change.  Was working two jobs so I paid Valvoline to do my oil.  Guy walks in wearing a boot and a sock.  He sees me look down and says “broken foot”.  Dude limps out to the garage and that’s when I realize he was the change tech.  Dudes sock was soaked in oil.  I walk out to stop the guy and he hops in my cab slathering oil all over.  

They paid for the detail.


Wife has me take her Plymouth Turismo to valvoline.  I suggested it was a bad idea but the other option was for me to do it.

Guy calls me out to the car for the usual upsell.  I refuse the blinker fluid etc and the guy rolls his eyes and puts both hands on the hood and slams it

Unfortunately this hood had a prop rod on the side and he folds the hood like a taco. We both shit.

I tell the guy fix it or you’re dealing with my wife and no one wants that. Guy says what do I do?

I grab the hood and bend it right back.  Literally no visible damage. No cracked paint or ripples.  We both sigh relief.  


That was the last time I paid for an oil change.
Link Posted: 7/20/2022 12:12:04 AM EDT
[#14]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


Like going to McDonald's and being mad you got a shitty cheeseburger.

What did you expect? Filet?
View Quote
I expected the vehicle to not lose half it's new oil on the way home after I paid for an oil change and discover it due to the oil stains down the driveway, because they only put the plug back in finger tight.  Which happened.


Link Posted: 7/20/2022 12:18:44 AM EDT
[#15]
I was a Auto Technician back in the 80's and 90's and repaired so many of these cars. To this day I always chuckle some when I hear anyone saying they were going to get an oil change at one of these places.
Link Posted: 7/20/2022 12:28:37 AM EDT
[#16]
A Valvoline in Maryland somewhere didn’t tighten my new oil filter all the way. Blew out 4 or 5 quarts on the way home.

Another local place in Abilene, TX left my power steering fluid cap off and I drove to SC after I left. All the fluid blew out and the pump was rough and made grinding noises from then on until the day I sold the truck.

I do it myself now.

Eta: I worked at an Xpress Lube for a summer in high school. Watched the manager sell an Asian chick a radiator flush, power steering fluid swap and air filter on her brand new Camry with 3005 miles on the odometer “to keep her warranty in effect.” I quit at the end of that shift. Oil change dirtbags…
Link Posted: 7/20/2022 12:33:00 AM EDT
[#17]
Link Posted: 7/20/2022 12:56:58 AM EDT
[#18]
I took my truck into a Havoline oil change joint to get the front and rear different serviced and the transfer case done also.  While I was there the girl that was working the top side came into the customer area with an envelope and handed it to a guy waiting in the customer area. Tells him "I found this envelope under your seat while vacuuming the interior. You may want this"
Customer gets wide eyed and says "I thought I lost that $10k months ago"
Gave the girl a hundred dollar bill out of the envelope.

A few of us looked at each other . I bet each of us was thinking "How the hell do you misplace and envelope with $10,000 in it?"
Link Posted: 7/20/2022 1:50:37 AM EDT
[#19]
In college I had an old Cherokee that my Dad had the oil changed at Jiffy Lube in our hometown. A few days later, I'm on the freeway in my college town and I hear this screaming from under the hood.

I pulled over and the first guy to pass me on the small sideroad was a mechanic. He took a look and saw there was no oil on the dipstick and told.me that I needed to fill it with oil. Turns out Jiffy Lube never tightened the filter tight enough and the oil slowly pushed out from the barely screwed on filter.

From that day until I bought an Audi 15 years later, I never paid for an oil change, I did them myself. It was the Audi that convinced me to have someone service it because I had to jack it up on all fours, remove the plastic aerodynamic cover, and then get to the drain plug. The local German "specialist" charged $100. Well worth it because parts and oil were almost $80 just in themselves. Turns out even he messed up...forgot to screw the plastic aerodynamic pieces in so when it snowed, I literally had a snowshovel under my car scraping the road.

Now I have another older Cherokee and it gets 10w-30 and a filter every 5k miles. My commuter Toyota has prepaid oil changes at the dealer from my wife purchasing those.
Link Posted: 7/20/2022 1:58:04 AM EDT
[#20]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Son's friend went to Jiffy Lube because he had a coupon. They forgot to put oil in. He ended up with a new motor.
View Quote


I briefly worked at jiffy lube. They're system is fucked and its very easy to someone up top to forget while the guy down below had done his job draining and replacing the filter even tho they spout this great training system

There really should be some sort of electronic system so both down stairs guy and upstairs guy are on the same page or something to electronically record the filling or draining

This goes on too with double filling the oil. They're system just isn't foolproof for idiots

Didn't help they had 1 guy doing 3-4 cars in the pit. He had to constantly run back and forth not hitting his head and take care of what needed to be done. The work environment is such a shit show it contributes to every problem
Link Posted: 7/20/2022 2:11:47 AM EDT
[#21]
A very good friend of mine took his 07 honda civic to jiffy lube, they used an air impact wrench to put his drain plug in. It cracked the oil pan and so he basically had to trash them on Facebook and threaten to get an attorney to get jiffy lube to replace his oil pan with a factory honda replacement.
Link Posted: 7/20/2022 2:28:45 AM EDT
[#22]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


I briefly worked at jiffy lube. They're system is fucked and its very easy to someone up top to forget while the guy down below had done his job draining and replacing the filter even tho they spout this great training system

There really should be some sort of electronic system so both down stairs guy and upstairs guy are on the same page or something to electronically record the filling or draining

This goes on too with double filling the oil. They're system just isn't foolproof for idiots

Didn't help they had 1 guy doing 3-4 cars in the pit. He had to constantly run back and forth not hitting his head and take care of what needed to be done. The work environment is such a shit show it contributes to every problem
View Quote

It doesn't need to be electronic, it just needs to be consistent. A printed checklist is more than sufficient.

The real trick is finding employees who care enough to do the job correctly.

Based on this thread, it sounds like all of the capable people quit within a few days, and for good reason.
Link Posted: 7/20/2022 2:29:15 AM EDT
[#23]
Working down in the pit is probably dam near most of the problems. Its a shit show that needs changing, bad mgmt only makes it worse. You see the nice clean dress shirt people up above but the pit guys its crap and often too much on their plate.

Like I said the one guy here was responsible for 3-4 cars at a time and bounce between them between draining, plug replacement, filter removal/replacement. Drain, climb down and up to another car, drain that, remember to go back and replace the filter and plug on the first, There was never anything done with 1 or 2 guys like you see guys up above. So you'll get air wrenches recking oil plugs just to get the shit done and out and then move on to the other car thats been waiting next to you in the pit. It can be a total shit show at a high volume shop
Link Posted: 7/20/2022 2:36:24 AM EDT
[#24]
Discussion ForumsJump to Quoted PostQuote History
Quoted:

It doesn't need to be electronic, it just needs to be consistent. A printed checklist is more than sufficient.

The real trick is finding employees who care enough to do the job correctly.

Based on this thread, it sounds like all of the capable people quit within a few days, and for good reason.
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:


I briefly worked at jiffy lube. They're system is fucked and its very easy to someone up top to forget while the guy down below had done his job draining and replacing the filter even tho they spout this great training system

There really should be some sort of electronic system so both down stairs guy and upstairs guy are on the same page or something to electronically record the filling or draining

This goes on too with double filling the oil. They're system just isn't foolproof for idiots

Didn't help they had 1 guy doing 3-4 cars in the pit. He had to constantly run back and forth not hitting his head and take care of what needed to be done. The work environment is such a shit show it contributes to every problem

It doesn't need to be electronic, it just needs to be consistent. A printed checklist is more than sufficient.

The real trick is finding employees who care enough to do the job correctly.

Based on this thread, it sounds like all of the capable people quit within a few days, and for good reason.


Printed checklist? yea that shit'll get thrown aside by lunch. A lighted button system checklist is more like it. needs input from upstairs and downstairs guys to keep track.

Yup, all the good people quit. They guy I worked with briefly spent his entire lunch break burning a bowl of weed talking to me between exhales and inhales. Never even offered me a hit either....come on man

He was ok consistent but sometimes arguing with the guy upstairs who wanted shit done now while he was busy on another car. The pit guy was the turd of the shop and it showed in how he was treated.

He told me plenty of shit how he didn't give a fuck and a bunch of shady shit..."just do it and get them out here" "we don't have this oil they want but this one is close" "We ran out of this oil filter so just leave the old on there" for real...I didn't spent too longer there other one

And this wasn't a shithole area its just that they did so many cars they could never pay attention to detail or do everything by the book. Quantity over quality. They'd run out of shit and have to substitute while the customer thought they got the right thing...it was a shit show
Link Posted: 7/20/2022 3:41:52 AM EDT
[#25]
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Quoted:
Printed checklist? yea that shit'll get thrown aside by lunch. A lighted button system checklist is more like it. needs input from upstairs and downstairs guys to keep track.
View Quote View All Quotes
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Discussion ForumsJump to Quoted PostQuote History
Quoted:
Printed checklist? yea that shit'll get thrown aside by lunch. A lighted button system checklist is more like it. needs input from upstairs and downstairs guys to keep track.

You claim printed checklists won't work, but my experience managing a lube shop says otherwise. We never had any of the problems being described in this thread, because we were thorough and did everything by the book. My shop had almost no claims against it during the time that I ran it, and never had to buy a new engine, transmission, or differential during my tenure there.

Quoted:
And this wasn't a shithole area its just that they did so many cars they could never pay attention to detail or do everything by the book. Quantity over quality. They'd run out of shit and have to substitute while the customer thought they got the right thing...it was a shit show

We never had this problem either, because we always checked inventory before doing any service. If we didn't have the right fluid or filter, the customer could either come back when we did have it, or bring in their own. We rarely ran out of any common items though, as we kept close track of inventory. I also had no problem turning away a customer if the service was something we didn't have the right tools for, or couldn't confidently do.

Speaking of things we would always check before doing any service, we had a firm rule about never draining anything until you have the fill cap or check plug removed. I once turned away a transfer case service because the check plug was rounded off, and I informed the customer of this. A short while later I get a call from the customer, who is at a mechanic shop across the street, yelling about how they drained his transfer case and now they couldn't refill it because they couldn't remove the check plug.

I calmly reminded him that I declined the service for that exact reason, and that his vehicle still had fluid in it when it left my shop. I did take pity on him though, and walked across the street to show them how to fill the transfer case from the drain plug. It's messy, but it works. I left it up to them to deal with the check plug on their own, as it wasn't my problem.

It's really not that difficult to properly service vehicles without making all of these ridiculous mistakes, even using antiquated methods like printed checklists and hard copy CheckChart books. There's really no excuse for the quantity and types of mistakes that Jiffy Lube makes on a regular basis, and I say that from firsthand experience.
Link Posted: 7/20/2022 5:05:09 AM EDT
[#26]
I worked at one for a year. I got fired.

One day a flatbed rolls in with a Camry on it. Guy says we did the work on it, and the oil filter "fell off" in his driveway, and the engine seized on his way to work. He brought the filter with him in a ziplock bag, crushed up like it was removed with channel locks (lube monkeys know what that looks like). The P/N on the filter would not fit the car in question. To be double sure, we physically tried it with a Camry later that day.

We check the system, we had declined service on that car several months before due to knock/engine noise, and had zero prior service history.  His other vehicle, a Galant, we did the work on a few weeks prior. The filter he had in the ziplock fits a Galant.

We conclude the guy is full of shit, give him the owners number to contact him directly.

The next morning I show up and the owner is there. Says I was on the schedule as the pit tech the day the customer got his service declined (no one followed assignments). Says he knows the guy is lying, but is buying the guy a new engine anyway. Policy was to fire employees that blow engines.

First time I ever met the owner.
Link Posted: 7/20/2022 5:44:04 AM EDT
[#27]
The stories in this thread is why I change my own oil.

I'm not about to pay some fucking moron too much money to fuck up my engine.
Link Posted: 7/20/2022 12:19:13 PM EDT
[#28]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I expected the vehicle to not lose half it's new oil on the way home after I paid for an oil change and discover it due to the oil stains down the driveway, because they only put the plug back in finger tight.  Which happened.


View Quote View All Quotes
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Discussion ForumsJump to Quoted PostQuote History
Quoted:
I expected the vehicle to not lose half it's new oil on the way home after I paid for an oil change and discover it due to the oil stains down the driveway, because they only put the plug back in finger tight.  Which happened.




Better than overtightening it and ruining your oil pan.

Quoted:
The stories in this thread is why I change my own oil.

I'm not about to pay some fucking moron too much money to fuck up my engine.


This

I took mine to a "Firestone Complete Auto Care" place when I was in college.  $20 for an oil change, so doing it myself cost about the same, and I didn't have to deal with disposing of old oil.  Lived in an apt at the time and working on vehicles in the parking lot was against the rules too.

They stripped my drain plug on my 93 Accord.  When I took it back the guy said "Those threads just wear out over time", refused to do anything about it.

I took my car to a friends house (where I could work on it), drained the oil, put a Fumoto Valve back in with some blue loctite on the threads, and let it sit for a day to dry before adding oil.  Never leaked a drop and the Fumoto valve made future oil changes easy.

I haven't paid someone to do an oil change for me or any of my family members since.  That was around 2001-2002.

In fact, with youtube videos and Rockauto, I've learned to fix most anything myself, not only because I'm cheap (and I am cheap) but more because I don't trust anyone to do the job right anymore.
Link Posted: 7/20/2022 12:21:20 PM EDT
[#29]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Company truck was dumping oil when the driver stopped for gas. Oil filter was loose. The other extreme was my son bought a used Honda and the filter and drain plug were so tight I had to use a cheater pipe on the wrenches to loosen them.
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Loose shit and stripped drain plugs seem common.
Link Posted: 7/20/2022 12:23:50 PM EDT
[#30]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Like going to McDonald's and being mad you got a shitty cheeseburger.

What did you expect? Filet?
View Quote

This deserves it's own really bad analogy thread.

Link Posted: 7/20/2022 12:24:47 PM EDT
[#31]
Discussion ForumsJump to Quoted PostQuote History
Quoted:

Loose shit and stripped drain plugs seem common.
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The sad part is that they're so easy to avoid.
Link Posted: 7/20/2022 12:27:31 PM EDT
[#32]
They put THREE extra quarts of oil in my 240SX once.

I put them in an empty milk jug and brought them back and fussed out everyone in there.

Oh, and it's "Iffy Lube"
Link Posted: 7/20/2022 12:27:52 PM EDT
[#33]
Last two times I was at Jiffy Lube, they were out of coffee.

This is an existential threat to our democracy.

Link Posted: 7/20/2022 12:30:53 PM EDT
[#34]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Last two times I was at Jiffy Lube, they were out of coffee.

This is an existential threat to our democracy.

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You should have just had them reuse the coffee grounds, like they do with oil filters...

Link Posted: 7/20/2022 12:34:31 PM EDT
[#35]
Neighbors jeep . A quick lube place. Was told they put the wrong size ( diameter ) oil filter . Leaked out . Locked up engine.  2 year old  jeep. They paid the dealership for replacement engine. After the engine swap it started to have a million electrical problems . Traded it in.
Link Posted: 7/20/2022 12:47:41 PM EDT
[#36]
Got the oil changed in my car the day before my wedding 30 years ago. Driving to Atlanta airport for our honeymoon the next evening, the dash lit up like a Christmas tree. Oil light, engine light etc. Pulled in to convenience store, popped the hood and laying there just as pretty as can be was the oil fill hole cap sitting on top of the engine...of course oil splattered everywhere. Went inside the gas station, bought a couple quarts of oil, actually put the cap ON and then we drove on our merry way. CSB
Link Posted: 7/20/2022 12:48:11 PM EDT
[#37]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
One of the new hires took his Subaru to one. They drained the transmission and added oil. Didn't make it far.
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to be fair, 2001 outbacks (2.5 liter) had a transmission drain pan and filter located about a foot behind the oil sump and filter. it is SUPER easy to mix them up. and over fill the engine with oil while you have no transmission fluid... pulling it off the floor ramps tells you what the problem is though... NOT that ive done exactly that...

I was in a hurry for a work meeting so i had to get an oil change and figure dhow bad can they mess it up... oil went well, in and out in 20 min. BUT they took my airfilter out and left it on the engine. it rattled around for 380 or so miles until my next fill up and i noticed it next to teh intake just sitting there. they agreeed to a 24k miles engine replacement warrenty if it went bad in that mileage. i sold car before then to a guy who knew about issue.

Link Posted: 7/20/2022 12:57:33 PM EDT
[#38]
Newsflash dealers are the same way. They hire fucking glue sniffers that have no buisness being there becasue with lawsuits and comebacks ypu still make make more money that paying an ASE mechanic with experience.

You think jiffy lube rips you off?
Dealer does it with parts and services that have one or two extra zeros next to the prices.
Link Posted: 7/20/2022 1:16:12 PM EDT
[#39]
A few days after an oil change at the local Valvoline, I noticed I was missing a couple of valve stem caps. It was a painless lesson, but enough to get me to start changing my own. I figured if they can't even get that right, what else are they fucking up that's less obvious?
Link Posted: 7/20/2022 1:28:19 PM EDT
[#40]
"The Oil Can", similar place.
~18 years ago, last time anyone but me changed my oil.

5.0 Tbird, they left the filter only finger tight.
I drove 20 miles, oil light never came on but i lost 2.5-3 qt in that time.
Everything behind the filter was drenched in oil.
Link Posted: 7/20/2022 2:21:35 PM EDT
[#41]
There is a Youtube channel i like to watch called I Do Cars.  The guy is basically a used parts dealer, he tears down engines and sells the parts that are salvageable, or if the engine isn't a total wreck, he fixes them and sells them.

Anyway, the amount of catastrophic failure that occurs due to oil starvation is.... significant. And is a valid reason why you should probably never go to someplace like Jiffy Lube.  Because the reality is, if they screw up, the amount of damage done just on running it for a minute to pull it out of the bay can be enough to ruin your engine, but the effects may not be immediately apparent.

Pretty cool channel if you like to see what kind of carnage can occur when you're a retard who doesn't change, or check, their oil levels.
Link Posted: 7/20/2022 2:45:35 PM EDT
[#42]
Chain oil change place broke off my oil pressure sending unit on the side of the block on my XJ.  Same place broke off the through firewall fitting for the heater core on my Xterra.  In their defense it was the OEM plastic one and it was brittle, but fuck them anyway.
Link Posted: 7/20/2022 2:52:58 PM EDT
[#43]
2 Quarts of oil put back in my WRX during their oil change left me short. Very short of the manufacturers requirements. I found it immediately after the change because I check other’s work. I ripped them so hard they banned me from their shop. This was in Virginia.
Link Posted: 7/20/2022 3:08:44 PM EDT
[#44]
Back in the 1990s I knew two guys that worked at "Jiffy quickie" i.e. Jiffy Lube.  They were gearheads I knew who were also usually stoned off their asses.

One guy stopped into the restaurant I worked at and relayed to me a story about what he had done that day.  He was in a hurry and pulled down whatever hose they used to flow oil except it was transmission fluid.  Filled the entire engine with transmission fluid and then realized it.  He had to drain it out and then refilled it with oil.

The other guy later told me that that he sometimes used the wrong type of oil in cars (not the right weight) depending on what they had in stock especially on a busy Saturday.
Link Posted: 7/20/2022 3:12:21 PM EDT
[#45]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Newsflash dealers are the same way. They hire fucking glue sniffers that have no buisness being there becasue with lawsuits and comebacks ypu still make make more money that paying an ASE mechanic with experience.

You think jiffy lube rips you off?
Dealer does it with parts and services that have one or two extra zeros next to the prices.
View Quote

Yep. No dealer is paying their union mechanic shop rate to change oil. They're hiring the same oil guys as Walmart and Iffy Lube.

Eventually the lube guy might graduate to become a mechanic, then he doesn't do the oil changes either.

ETA-one of the tightest drain plugs I've ever seen was on my Buick, when I was doing the first oil change since I'd had it. The dealership had done the previous change.
Link Posted: 7/20/2022 3:22:23 PM EDT
[#46]
DipS#!+s left my air cleaner box disassembled once.
Luckily I had to jump start a motorcycle the next day, popped the hood and had a WTF moment.
Called to bitch, they offered a free fuel system cleaning, said fuk dat and now I change my own oil.
Link Posted: 7/20/2022 3:48:03 PM EDT
[#47]
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Quoted:
Somewhere I have a picture of a $16k check Jiffy Lube sent me

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Was wondering if you were gonna be in this thread.
Link Posted: 7/20/2022 4:02:25 PM EDT
[#48]
Link Posted: 7/20/2022 4:03:37 PM EDT
[#49]
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Quoted:
The other guy later told me that that he sometimes used the wrong type of oil in cars (not the right weight) depending on what they had in stock especially on a busy Saturday.
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Yup, this was a common occurrence at the jify lube I worked briefly. that with substituting a standard filter if the customer requested premium and it was OOS. Or leave the old one on. They did 150-200 cars on weekends. Just a little less on weekdays, but it was a high volume shop in a fancy suburb where you don't see many white collars crawling under their Lexus, BMWs, Acuras, etc. They'd start turning them away 15 minutes AFTER closing time. There was often a line of cars out to the road. They barely had the staff to keep up. Every corner that could be cut was cut. Quantity over Quality

Cannot even begin to start on those plastic covers under the engine on many cars these days. I saw what the guy did to those. When you have 10 cars deep just about everything doesn't matter anymore

I wouldn't ever go to a quicky shop with a long line. Its breeds shit quality and overburned out workers who stop giving a fuck. They quit, a new fresh faced high energy worker starts, they burn them out, they stop giving a fuck for doing the right thing, quit. Cycle repeats

I remember them fuckin up air filter boxes, trying to be a quick as possible and destroying brittle plastic clips, then talking about covering it up while the customer enjoyed A/C behind glass
Link Posted: 7/20/2022 4:07:19 PM EDT
[#50]
Had the oil  in my car changed and they managed to spill the used from the windshield to the bottom of the very front of the car. Wasn't a big deal but it was a shock to see it like that. It took a couple cycles through the car wash to get it all off.
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