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The trouble with Musk Math is it's always hugely optimistic. In the early days they claimed $10B for the entire network. That works out to around 2 million subscribers to break even on a 5 year sat life. Definitely viable but there's been a lot of changes. They're having a ton of trouble getting the lasers working, to the point it's not a guarantee they ever will. Based on their announcements they won't even *start* testing the side to side laser tracking in orbit until 2022. So far they've only done the much simpler front to back. That means nearly all of the sats they're launching now are functionally obsolete and will need to be replaced. Doubling your sat costs makes the economics much harder. Big questions remain both in how many users the system can support, and how many are willing to pay $100/month for internet. That last number is a lot lower than people here think. Almost everyone in built up areas has better access through fiber, and the rural population is either small, or not wealthy enough. $100 is a ton of money for most of the world. Lots of unknowns in the economics still, won't know either way until the entire system is up.
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They have already tested the lasers last year, and this year started launching laser equipped satellites. It's why there are fewer ground stations the farther south they are sending the satellites. I have heard absolutely nothing about them having problems with them.
It works out to about 1.7mm users at that cost, and SpaceX has requested from the fcc to support up to 5mm users in just the US. Requesting 10x the users than what they originally planned is telling how much demand there has been in just the US alone. That's not to mention they are already taking deposits from people in Canada, Mexico, Australia, and New Zealand currently. And, have set up base stations in Europe already. Hughesnet alone has over a million customers, for capped service at the same price or more as starlink, that is 6 to more times slower. ViaSat in just the US has 700k customers for datacapped services at starlinks price that is 6 times slower.
There are already companies out there that are charging more, for shittier service, that are somehow doing what you claim starlink can't do. And, they don't even have their own launch capabilities, and are paying way more just in logistic costs.