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Posted: 4/5/2023 3:09:20 AM EDT
[#1]
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Posted: 4/5/2023 3:17:22 AM EDT
[#2]
I’ve got the same thing going on with a Brownell’s order. Charge posted for order on 3/30, but a second charge for slightly more is also pending.
Similar situation with UPS just last week, two charges but the second pending one finally went away and never posted. |
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Posted: 4/5/2023 4:48:29 PM EDT
[#3]
It's an authorized hold. It should have come off once the charge went through. If the charge went through, call your bank and tell them to remove it. They will. I've had to do it a number of times from different sources.
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Posted: 4/5/2023 4:49:16 PM EDT
[#4]
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Posted: 4/5/2023 4:52:51 PM EDT
[#5]
Hell, I've been a dealer with Brownells for 20 years, and I can't even get logged into their site anymore... f 'em and feed 'em fish heads.
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Posted: 4/5/2023 4:54:11 PM EDT
[#6]
What did their customer service say when you contacted them?
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Posted: 4/5/2023 4:56:06 PM EDT
[#7]
Quote HistoryQuoted: What did their customer service say when you contacted them? Maybe he thinks this is customer service? |
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Posted: 4/5/2023 4:56:48 PM EDT
[#8]
I'm just here for the gifs.
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Posted: 4/5/2023 4:57:45 PM EDT
[#9]
This thread is literally a meme
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Posted: 4/5/2023 4:59:22 PM EDT
[#10]
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Posted: 4/5/2023 5:00:37 PM EDT
[#11]
Quote HistoryI've been in IT for over 40 years, yet I don't know how to make these. I need to study more. This is Glorious! |
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Posted: 4/5/2023 5:08:39 PM EDT
[#12]
Quote HistoryHello What’s her name? |
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Posted: 4/5/2023 5:16:29 PM EDT
[#13]
NRA Roundup?
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Posted: 4/5/2023 5:17:29 PM EDT
[#14]
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Posted: 4/5/2023 5:19:36 PM EDT
[#15]
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Posted: 4/5/2023 5:22:34 PM EDT
[#16]
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Posted: 4/5/2023 5:33:59 PM EDT
[#17]
Quote HistoryQuoted: Hello What’s her name? Quote HistoryQuoted: Hello What’s her name? @bradpierson26 Just Google Harriet sugarcookie. Just don't do it at work  .
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Posted: 4/5/2023 5:43:07 PM EDT
[#18]
Quote HistoryQuoted: What did their customer service say when you contacted them? What? Call customer service? Bahahaha! No, it's far more productive to get on here and bitch than do that. 
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Posted: 4/5/2023 5:46:33 PM EDT
[#19]
Dear Brownells,
Today you lost a customer... |
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Posted: 4/5/2023 5:51:02 PM EDT
[#20]
Quote HistoryQuoted: What did their customer service say when you contacted them?  We don't do that sorta shit. |
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Posted: 4/5/2023 5:53:41 PM EDT
[#21]
I'm surprised you were able to navigate their website to find anything to buy.
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Posted: 4/5/2023 6:02:57 PM EDT
[#22]
Quote HistoryQuoted: @bradpierson26 Just Google Harriet sugarcookie. Just don't do it at work .Quote HistoryQuoted: Quoted: Hello What's her name? @bradpierson26 Just Google Harriet sugarcookie. Just don't do it at work . |
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Posted: 4/5/2023 6:09:17 PM EDT
[#23]
Quote HistoryQuoted: I'm just here for the gifs. |
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Posted: 4/5/2023 6:12:52 PM EDT
[#24]
Quote HistoryQuoted: Quote HistoryQuoted: Quoted: I'm just here for the gifs. 
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Posted: 4/5/2023 6:16:47 PM EDT
[#25]
Quote History |
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Posted: 4/5/2023 6:22:31 PM EDT
[#26]
Quote HistoryQuoted: If I sit here for another 30 minutes, I'm sure it'll pay off. I just need to be patient. Quote HistoryQuoted: If I sit here for another 30 minutes, I'm sure it'll pay off. I just need to be patient. Does a klaxon horn and lights go off like a nuke launch at NORAD when threads like this pop off? |
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Posted: 4/5/2023 6:34:40 PM EDT
[#27]
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Posted: 4/5/2023 6:40:48 PM EDT
[#28]
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Posted: 4/5/2023 6:47:10 PM EDT
[#29]
The sad part of Brownells is the declining support of gunsmiths with tools that work, a good selection of stones, and other items. Items that were available forever suddenly aren't. Then, there are the sorry handles on the 1911 frame reamers - bag 'em and buy a driver handle with a chuck from General Tools.
I haven't bought anything from the Sinclair side for years as it's too much trouble to dig through the site. I was a regular at Sinclair before the sale. Shipping is unpredictable, buy well before you believe you'll need the item. |
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Posted: 4/5/2023 6:47:22 PM EDT
[#30]
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Posted: 4/5/2023 6:52:37 PM EDT
[#31]
Meh, it is a hiccup. They will make it right.
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Posted: 4/5/2023 6:52:41 PM EDT
[#32]
Quote HistoryQuoted: The sad part of Brownells is the declining support of gunsmiths with tools that work, a good selection of stones, and other items. Items that were available forever suddenly aren't. Then, there are the sorry handles on the 1911 frame reamers - bag 'em and buy a driver handle with a chuck from General Tools. I haven't bought anything from the Sinclair side for years as it's too much trouble to dig through the site. I was a regular at Sinclair before the sale. Shipping is unpredictable, buy we'll before you believe you'll need the item. |
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Posted: 4/5/2023 6:55:04 PM EDT
[#33]
Best Buy does the same shit. Only one of them should actually get posted to your account.
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Posted: 4/5/2023 6:58:31 PM EDT
[#34]
Quote HistoryQuoted: The sad part of Brownells is the declining support of gunsmiths with tools that work, a good selection of stones, and other items. Items that were available forever suddenly aren't. Then, there are the sorry handles on the 1911 frame reamers - bag 'em and buy a driver handle with a chuck from General Tools. I haven't bought anything from the Sinclair side for years as it's too much trouble to dig through the site. I was a regular at Sinclair before the sale. Shipping is unpredictable, buy well before you believe you'll need the item. Sinclair products are never in stock. I have started looking for used things. |
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Posted: 4/5/2023 7:01:17 PM EDT
[#35]
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Posted: 4/5/2023 7:50:23 PM EDT
[#36]
They just cancel my orders now since I live in Illinois. Won't even let me send them to my second home in FL. Midway has no problem taking my money.
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Posted: 4/5/2023 7:52:26 PM EDT
[#37]
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Posted: 4/5/2023 7:54:46 PM EDT
[#38]
Quote HistoryQuoted: Maybe he thinks this is customer service? Quote HistoryQuoted: Quoted: What did their customer service say when you contacted them? Maybe he thinks this is customer service? 
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Posted: 4/5/2023 7:55:17 PM EDT
[#39]
Quote HistoryQuoted: I've been in IT for over 40 years, yet I don't know how to make these. I need to study more. This is Glorious! Quote HistoryQuoted: I've been in IT for over 40 years, yet I don't know how to make these. I need to study more. This is Glorious! 
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Posted: 4/5/2023 7:57:52 PM EDT
[#40]
Customer service says the right things…. But that’s about it. They are trying to sound helpful but aren’t. So I spoke to a manager and was told they didn’t show a second charge or authorization. I found it funny that the second authorization didn’t show up until after the actual charge posted. I sent the proof showing the charges. I am awaiting a response.
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Posted: 4/5/2023 8:01:42 PM EDT
[#41]
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Posted: 4/5/2023 8:02:54 PM EDT
[#42]
I gotta say the new site design is really annoying me.
They've collapsed a ton of different items into one listing with a ton of selection boxes. You have to fill out 5-10 selection boxes just to figure out if they have something in stock or not. It is a ridiculously bad UI design.  Attached FileOn the old site this would have been a list of different bullet types/weights with a clear indication of what the price was and what was in stock. Here I am 5 selection boxes in and I don't know a price or if its in stock yet |
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Posted: 4/5/2023 8:04:41 PM EDT
[#43]
Quote HistoryQuoted: @bradpierson26 Just Google Harriet sugarcookie. Just don't do it at work .Quote HistoryQuoted: Quoted: Hello What’s her name? @bradpierson26 Just Google Harriet sugarcookie. Just don't do it at work .
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Posted: 4/5/2023 8:08:12 PM EDT
[#44]
The "new era" of Brownells arrived when Frank's son Pete joined the company in 1997. An educated and tech-savvy businessman, Pete saw opportunities to thrust the company even further into the technological age. Named Vice President in 2000, Pete oversaw the successful implementation of the Brownells website, www. brownells.com. This provided customers around the world unprecedented access to Brownells vast selection of products.
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Posted: 4/5/2023 8:18:54 PM EDT
[#45]
Quote HistoryQuoted: I'm surprised you were able to navigate their website to find anything to buy. I’m surprised he found anything in stock. I haven’t been able to. |
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Posted: 4/5/2023 8:47:53 PM EDT
[#46]
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Posted: 4/5/2023 11:19:27 PM EDT
[#47]
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Posted: 4/5/2023 11:56:01 PM EDT
[#48]
My membership here is all the business they will ever get and the only reason I do that is because of the Avila Family history.
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Posted: 4/6/2023 12:54:26 AM EDT
[#49]
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Posted: 4/6/2023 1:23:17 AM EDT
[#50]
I'll have Pete bring some beer over so you two can work things out like gentlemen.
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