User Panel
Posted: 5/13/2024 4:46:45 PM EDT
UPS guy showed up with a large box. Inside the box was a 32lb container of Worlds Best Cat Litter & another box with a Flashforge Adventurer 5M (black).
Attached File I had ordered cat litter & 1 kg of Flashforge black ASA... |
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[#1]
Had loads of fun trying to get them to have UPS pick it up to go back. Got on a chat session with a CS rep., they wanted me to drive it to a drop off center or pay $7.99 to have a UPS driver pick it up.
They did offer to refund the $7.99, after they received the package. Told them I wasn't going to front the fee & didn't want to burn my gas to correct their error. Another rep (supervisor?) got on the chat & actually offered to refund the cost of the undelivered filament & " no need to return the wrong item". I told them they really didn't mean that, it is a $299 printer & you really do want to have someone pick it up. At that point they agreed to issuing a refund & setting up a call tag for UPS to pick it up "next business day". Hard work giving someone back $299. |
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[#2]
Isn't that how you start a 3D printing YouTube channel? New printers just "show up".
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[#3]
You did way more work than I would have to correct their mistake.
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Never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most brutal facts of your current reality, whatever they might be. - Adm James Stockdale
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[#4]
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[#5]
Originally Posted By jaqufrost: This. I would have notified them they can send me a prepaid shipping label and pay for pickup. Otherwise I'll keep it. View Quote View All Quotes View All Quotes Originally Posted By jaqufrost: Originally Posted By 1Andy2: You did way more work than I would have to correct their mistake. Same here. I've gone through the fight with a company to return a product that they sent in error and it was a PITA....never again. If they make it difficult...at all...from now on I'll just keep the item. |
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[#6]
I once ordered a replacement cable for a BLTouch and received a BLTouch instead. Amazon argued with me when I tried to send it back, so I just kept that bitch
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[#7]
UPS guy came by but no paperwork for the printer. We'll see what happens tomorrow.
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[#8]
Second day, UPS came by but no pickup paperwork
After a week I may just open the box & put it to work |
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[#9]
Day 3, still no call tag when the UPS came by.
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[#10]
Lol
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Strong men create good times. Good times breed weak men. Weak men create hard times. (You are here) Hard times breed strong men.
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[#11]
Day 4, no pickup...
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[#12]
Sounds like you got a free printer
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Strong men create good times. Good times breed weak men. Weak men create hard times. (You are here) Hard times breed strong men.
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[#13]
I need a new printer
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Silent Brigade 1-20-20
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[#14]
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Strong men create good times. Good times breed weak men. Weak men create hard times. (You are here) Hard times breed strong men.
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[#15]
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Never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most brutal facts of your current reality, whatever they might be. - Adm James Stockdale
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[#16]
Day 7, UPS delivery but no pickup. Just about time to open the box...
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[#17]
Shoot, that's their error. Free printer.
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Slow is smooth, smooth is fast.
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[#18]
After 60 days, I figured it's been abandoned so I might as well use it. Opened it up & installed it in place of the E3.
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[#19]
I'm almost certain I read a thing about this, and legally you have some authority that if the shipper leaves it at your house, it's yours. You'd be a nice guy to give it back to them when asked, but you're really not under any obligation to get it back to them. And these days with shipping being the fiasco it is, people are getting free stuff all the time. I'm just waiting on mine haha.
Enjoy your new printer! |
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[#20]
I was building a PC and ordered a case from Newegg. I received the correct case but I got 10 of them. I contacted Newegg to tell them and it was pretty much impossible to get the CSR's (3 of them in several calls and email) to understand I received a case of cases. It felt like the who's on first gag.
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N&MEM, SSDR, NRA Life Member
Gun control is literally Hitler. |
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