United Airlines… - Page 1

Posted: 6/5/2022 2:52:31 PM EDT

Not getting into the whole story, but FUCK them with a rusty barbed wire encrusted, AIDS infected cactus with angry fire ants crawling all over it, while they are being shat upon by a herd of elephants with dysentery.

I will NEVER fly these assholes, or any of their partners, ever again.

Posted: 6/5/2022 2:54:34 PM EDT

[#1]

They forgot to cater my flight from Nashville to Denver. So yeah...

Posted: 6/5/2022 2:55:05 PM EDT

[#2]

Based upon your first post they deserve your wrath.

Posted: 6/5/2022 2:57:02 PM EDT

[#3]

They are at the bottom of the pile leaving out of my airport. Delta, American, United in that order with Delta being about 99.9% of the flights people take.

Posted: 6/5/2022 2:57:06 PM EDT

[#4]

Quote History

Quoted:
Based upon your first post they deserve your wrath.

View Quote

Some context…

To and from Japan, they have cancelled, delayed, or bumped every single flight and rerouted me. I am on day 3 of returning to Texas from Japan.

Customer service is absolutely useless.

Posted: 6/5/2022 2:59:18 PM EDT

[#5]

I don't care how bad they fuck up, if they're the next airline operating supersonic I'll ride 'em anywhere they fly.

I will NOT miss another chance at civilian supersonic travel.

Posted: 6/5/2022 2:59:52 PM EDT

[#6]

You and me both. Fuck their customer service.

Posted: 6/5/2022 3:00:26 PM EDT

[#7]

Quote History

Quoted:

Some context…

To and from Japan, they have cancelled, delayed, or bumped every single flight and rerouted me. I am on day 3 of returning to Texas from Japan.

Customer service is absolutely useless.

View Quote

Which airport and destination?

I've flown them dozens of times from Chicago to Narita. Have a few code shares on ANA thru Denver. My experience has been nothing but positive.

Posted: 6/5/2022 3:00:43 PM EDT

[#8]

Quote History

Quoted:
They forgot to cater my flight from Nashville to Denver. So yeah...

View Quote

They've stranded me so many times in Denver the crew hotel knew me on sight.

Recently, they started handing out fake hotel vouchers that the hotels wouldn't honor so you'd be out of their hair for a few hours while you were being rope-a-doped on a bus to / from the hotel.

Posted: 6/5/2022 3:05:00 PM EDT

[#9]

Quote History

Quoted:

They've stranded me so many times in Denver the crew hotel knew me on sight.

Recently, they started handing out fake hotel vouchers that the hotels wouldn't honor so you'd be out of their hair for a few hours while you were being rope-a-doped on a bus to / from the hotel.

View Quote

I'm gonna try and sit in the lounge (

) while wait for my puddle jumper to Cheyenne. The 17 minute flight from there to denver on the way out absolutely makes it worth not going thru DIA security

Posted: 6/5/2022 3:05:46 PM EDT

[#10]

Quote History

Quoted:

Which airport and destination?

I've flown them dozens of times from Chicago to Narita. Have a few code shares on ANA thru Denver. My experience has been nothing but positive.

View Quote

Started as a flight from Haneda to Chicago to Austin.

Turned into a flight from Tokyo to Honolulu to SFO to Austin.

Am currently stuck in SFO.

Posted: 6/5/2022 3:08:49 PM EDT

[#11]

Quote History

Quoted:

I'm gonna try and sit in the lounge (

) while wait for my puddle jumper to Cheyenne. The 17 minute flight from there to denver on the way out absolutely makes it worth not going thru DIA security

View Quote

The other thing that sucks about Denver is everything closes at 11pm, including the USO.

Posted: 6/5/2022 3:09:51 PM EDT

[#12]

My take on United customer service is that they hate their employer so much they are willing to take it out on the customers.

It's a bad situation every which way and is best avoided.

Posted: 6/5/2022 3:11:03 PM EDT

[#13]

Did they break your Taylor guitar?

Posted: 6/5/2022 3:11:36 PM EDT

[#14]

They have stranded me at SFO more times than I care to recount.

Posted: 6/5/2022 3:13:35 PM EDT

[#15]

All the airlines suck.

I used to fly American, then they pissed me off multiple times.

I switched to United and have had better luck with them.

I don't have issues with their customer service but I'm 1k with them.

Posted: 6/5/2022 3:19:11 PM EDT

[#16]

Quote History

Quoted:
All the airlines suck.

I used to fly American, then they pissed me off multiple times.

I switched to United and have had better luck with them.

I don't have issues with their customer service but I'm 1k with them.

View Quote

I’m actually Platinum, (or whatever their top tier is) with American, and have never had customer service issues with them.

All airlines have issues from time to time. Mine started with United from the time I arrived at the airport in Austin, and have continued with every leg along the way. It’s all about how they deal with it, and United has had shit for CS the entire trip.

I travel quite a bit for work, and this is unquestionably the worst experience I’ve ever had in over 25 years.

Posted: 6/5/2022 3:22:54 PM EDT

[#17]

Yeah, of the "major" carriers, United has been by far the worst in my book. I'll never fly with them again.

Posted: 6/5/2022 3:28:00 PM EDT

[#18]

You'll fly them again and you know it.

So do they.

Posted: 6/5/2022 3:29:21 PM EDT

[#19]

Quote History

Quoted:
My take on United customer service is that they hate their employer so much they are willing to take it out on the customers.

It's a bad situation every which way and is best avoided.

View Quote

well put. When I used to travel I got their super duper credit card with the club access. The club customer service is OK. Plus you can eat their snacks and drink their beer while stranded.

Posted: 6/5/2022 3:30:57 PM EDT

[#20]

United usually make the list of the Top Ten Most Hated Companies every year.

Posted: 6/5/2022 3:32:18 PM EDT

[#21]

I couldn't even imagine booking a US carrier for a trip to Asia. Book EVA or JAL next time.

Posted: 6/5/2022 3:39:11 PM EDT

[#22]

Quote History

Quoted:
I couldn't even imagine booking a US carrier for a trip to Asia. Book EVA or JAL next time.

View Quote

United partners with ANA, I took them from Tokyo to Honolulu. I have to say that they were excellent.

The moment UA touched the trip it was fucked.

I won’t spend a dime with UA ever again.

Posted: 6/5/2022 3:42:04 PM EDT

[#23]

Every airline is going to fuck some percentage of their customers on any given day. The system is designed to work on a perfect, clear blue sky, all computers are at full functionality, the FAA in DC doesn’t throw enroute restrictions on any airspace for seemingly no reason, no airplanes are broken and all the employees show up healthy and in a good mood every day. Oh, and President Potato and the Ho aren’t flying to BFE to lie about something.

That’s the ONLY way the system won’t fuck anyone over. Probably. Maybe…

TC

Posted: 6/5/2022 3:50:17 PM EDT

[#24]

Quote History

Quoted:

Some context

To and from Japan, they have cancelled, delayed, or bumped every single flight and rerouted me. I am on day 3 of returning to Texas from Japan.

Customer service is absolutely useless.

View Quote

Japan is the only place I have had issues with United. I've had really good results with them everywhere else.

Posted: 6/5/2022 3:51:41 PM EDT

[#25]

Quote History

Quoted:
Did they break your Taylor guitar?

View Quote

My first thought as well.

For those who don't know the reference, enjoy:

United Breaks Guitars

https://www.youtube.com/watch?v=5YGc4zOqozo

Posted: 6/5/2022 3:52:52 PM EDT

[#26]

Quote History

Quoted:
You'll fly them again and you know it.

So do they.

View Quote

Exactly.

Posted: 6/5/2022 3:55:45 PM EDT

[#27]

Quote History

Quoted:
I couldn't even imagine booking a US carrier for a trip to Asia. Book EVA or JAL next time.

View Quote

EVA, Singapore, JAL, ANA, Cathay…all good in my experience.

Posted: 6/5/2022 3:59:12 PM EDT

[#28]

Since your destination was Austin, they thought you might appreciate San Fran.

Posted: 6/5/2022 4:14:15 PM EDT

[#29]

Quote History

Quoted:
You'll fly them again and you know it.

So do they.

View Quote

Not a snowballs chance in hell. I’ll walk or swim first.

Posted: 6/5/2022 4:24:36 PM EDT

[#30]

Quote History

Quoted:

Started as a flight from Haneda to Chicago to Austin.

Turned into a flight from Tokyo to Honolulu to SFO to Austin.

Am currently stuck in SFO.

View Quote View All Quotes

View All Quotes

Quote History

Quoted:

Quoted:

Which airport and destination?

I've flown them dozens of times from Chicago to Narita. Have a few code shares on ANA thru Denver. My experience has been nothing but positive.

Started as a flight from Haneda to Chicago to Austin.

Turned into a flight from Tokyo to Honolulu to SFO to Austin.

Am currently stuck in SFO.

Watch your cornhole bud

Posted: 6/5/2022 4:27:26 PM EDT

[#31]

Quote History

Quoted:

Started as a flight from Haneda to Chicago to Austin.

Turned into a flight from Tokyo to Honolulu to SFO to Austin.

Am currently stuck in SFO.

View Quote

Yeah, my luck in Haneda hasn't been great except for a few domestic flights. Sucks to be stuck at SFO.

Posted: 6/5/2022 4:28:06 PM EDT

[#32]

Quote History

Quoted:

Watch your cornhole bud

View Quote

Hahaha! Currently I’m sitting down. At the bar. Cornhole is secure, for now.

Posted: 6/5/2022 4:29:09 PM EDT

[#33]

Quote History

Quoted:

United partners with ANA, I took them from Tokyo to Honolulu. I have to say that they were excellent.

The moment UA touched the trip it was fucked.

I won’t spend a dime with UA ever again.

View Quote

Yep, ANA is a great carrier. The crew shows much of the Japanese culture of taking pride I taking care of thier guests.

Posted: 6/5/2022 4:31:43 PM EDT

[#34]

Yep. ANA, typical of Japanese culture, shows they have pride in taking care of the customer.

UA showed me how much they take pride in how much they suck at customer service.

Posted: 6/5/2022 4:37:10 PM EDT

[#35]

I usually fly American for work because they have direct routes from my airport to where I usually have to fly.

Delta is probably the best overall, but everything here has to go through Atlanta and that sucks.

Southwest is great, but they don't fly everywhere.

Wasn't really impressed with United when we used them.

Posted: 6/5/2022 4:43:29 PM EDT

[#36]

Op I’m with you ?? percent!

Well said!

Posted: 6/5/2022 4:59:27 PM EDT

[#37]

I have a stack of 8 different boarding passes from the return trip alone…and I’m not even home yet.

I’m going to tack them up on my cork board in my home office as a reminder never to fly them again.

Posted: 6/5/2022 5:22:51 PM EDT

[#38]

Fuckers tried to get me yesterday when the plane was late getting to Omaha. Only had a hour layover in Denver so they auto changed my flight for my second leg to Missoula, only problem was the new flight was for this morning. I’m not getting stuck in Denver for the night when I can drive 45 minutes home and sleep in my own bed. Said fuck it I’m driving out there instead. I have a lot of bad stories with United in and out of Montana. They always start in Denver though.

Posted: 6/5/2022 5:48:57 PM EDT

[#39]

Read something recently that estimated 14k pilot openings but only 4-5k graduates yearly. Cancelations and high fares will only get worse.

Posted: 6/5/2022 8:53:32 PM EDT

[#40]

Quote History

Quoted:
Fuckers tried to get me yesterday when the plane was late getting to Omaha. Only had a hour layover in Denver so they auto changed my flight for my second leg to Missoula, only problem was the new flight was for this morning. I’m not getting stuck in Denver for the night when I can drive 45 minutes home and sleep in my own bed. Said fuck it I’m driving out there instead. I have a lot of bad stories with United in and out of Montana. They always start in Denver though.

View Quote

Another one fucked by United.

Posted: 6/6/2022 2:31:14 AM EDT

[#41]

Finally made it home.

I found it humorous that, as an apology for fucking me over for 4 days, that United Airlines offered me a $10 voucher for food at the SFO airport.

That paid for a cup of coffee.

Curiously, they didn’t offer a voucher for a hotel when their late flight stranded me in SFO overnight. I’ll have our company travel agent send them my hotel and dinner bill.