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CO, USA
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Posted: 3/8/2012 5:56:19 AM EDT
[Last Edit: AR-Tracker]
Problem resolved
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Posted: 3/11/2012 8:07:20 PM EDT
[#1]
Originally Posted By AR-Tracker:
I Bought what I thought to be a new in the box Armalite Ar10 T carbine. Paid $1600 and it arrives Damaged. According to their policys on the PK website, there are no Returns or do they assume any responsibility for condition of products. Furthermore they do not even have the courtesy to respond to any email pertaining to this matter. The Damage is clearly inflicted by someone dissasembling butstock and dropping or dinging the Lower receiver where butstock meets Receiver. Thus metal is damaged not just finish wear. I find out from Armalite that Pk has had had this rifle in their posession for 2 years and sell it Listed Brand New online without disclosing the damage.....must have traveled to lots of shows in that time. Talk about Fraud I am stuck with a damaged rifle and out full cost without Recourse? BUYER BEWARE Did you try calling them? Pictures of the damage? |
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CO, USA
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Posted: 3/11/2012 9:31:48 PM EDT
[Last Edit: AR-Tracker]
[#2]
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TX, USA
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Posted: 3/11/2012 9:37:14 PM EDT
[#3]
Not saying it isn't fraud, but how was it shipped and was it insured? Sounds like they might be trying to play off a turd on the shipper/insurance.
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NC, USA
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Posted: 3/11/2012 9:38:16 PM EDT
[#4]
They are actually a very good company that I have done business with for over 6 years and never a complaint or issue. Give them a chance to fix this before accusing them of fraud.
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CO, USA
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Posted: 3/11/2012 9:48:53 PM EDT
[Last Edit: AR-Tracker]
[#5]
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TX, USA
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Posted: 3/11/2012 9:52:25 PM EDT
[#6]
It would be wise for OP to post some pics, or some other record of the transaction...
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NC, USA
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Posted: 3/11/2012 9:56:30 PM EDT
[Last Edit: Southrnshooter]
[#7]
Originally Posted By AR-Tracker:
I would hope they would want to rectify this. As it was packed in a plano plastic gun case with foam and inside a box. highly doubt this is from shipping. none the less no contact clearly indicates no desire to fix the situation.....so when I buy my new upper this month I will have look elseware. it's a shame my first post here is this garbage but I felt it should be known. some or most of you have had a good Repport with them but this is one case of glad its gone. It is clear to see why they had it for two years I would not have bought a dinged rifle from a trader at a show or shop either. I bought 2 AR-10's last year. They both came new in Plano cases. That is the way Armalite ships them. Edit and one was a $2400 Super SASS. Give them a chance and I am sure they will fix you up. |
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CO, USA
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Posted: 3/11/2012 10:16:11 PM EDT
[Last Edit: AR-Tracker]
[#8]
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TX, USA
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Posted: 3/11/2012 10:52:03 PM EDT
[#9]
Originally Posted By AR-Tracker: Ill try to call them again. I would ship it to Armalite to repair if I did not have to pay for it. Like i say it is very small though I still feel it should have been 100% I know armalite ships in plano cases that is what they sell online also.... I do not hink this was caused by that or shipping It looks like a dimple directly into the corner of the reciever about 5mm long and 1.5mm wide metal is flaired and catches on skin or fingernail I am sure this had made lots of shows in it s day of sales. these will be for a short time only ... my camera does not take very good photos. http://i787.photobucket.com/albums/yy156/Tracker68/DSC02028.jpg http://i787.photobucket.com/albums/yy156/Tracker68/DSC02024.jpg Yeah, they had that for 2 years and it got used for a project in the meantime. No way that happens from people fingering a weapon at the store. Interesting place for that kind of hickey... |
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Posted: 3/11/2012 11:00:37 PM EDT
[#10]
Did you plan to shoot it or rub it with a diaper?
I can understand getting upset if you scratch the engraving on a 100 year old double rifle...but a little ding on a AR? I guess I'll never understand some folks. |
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CO, USA
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Posted: 3/11/2012 11:19:57 PM EDT
[Last Edit: AR-Tracker]
[#11]
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Posted: 3/11/2012 11:29:16 PM EDT
[#12]
Nothing gets a vendors undivided attention like a credit card chargeback!
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Posted: 3/12/2012 7:53:00 PM EDT
[#13]
email me the pics and I can post them for you in here if you like.
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Posted: 3/13/2012 11:45:32 AM EDT
[#14]
Originally Posted By urbanpi:
Originally Posted By AR-Tracker:
Ill try to call them again. I would ship it to Armalite to repair if I did not have to pay for it. Like i say it is very small though I still feel it should have been 100% I know armalite ships in plano cases that is what they sell online also.... I do not hink this was caused by that or shipping It looks like a dimple directly into the corner of the reciever about 5mm long and 1.5mm wide metal is flaired and catches on skin or fingernail I am sure this had made lots of shows in it s day of sales. these will be for a short time only ... my camera does not take very good photos. http://i787.photobucket.com/albums/yy156/Tracker68/DSC02028.jpg http://i787.photobucket.com/albums/yy156/Tracker68/DSC02024.jpg Yeah, they had that for 2 years and it got used for a project in the meantime. No way that happens from people fingering a weapon at the store. Interesting place for that kind of hickey... Couldn't see the pictures. OP did you kill the links? |
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CO, USA
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Posted: 3/13/2012 7:11:45 PM EDT
[Last Edit: AR-Tracker]
[#15]
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Posted: 3/13/2012 9:05:39 PM EDT
[#16]
Originally Posted By AR-Tracker:
Pict not nessesary problem solved with Armalite they are going to repair for N/C PK can stick it, never heard back from them. I will not buy there again. Doesnt matter how small or large damage is to any merchandise that is "new", it just should not be there or should be disclosed period instead they hid behind the site and did not contact me after a phone call and emails. case closed: Armalite is covering for them. at least they give a hoot about customers. So what was the damage to the rifle? Can I at least see what it was? |
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Posted: 3/18/2012 3:14:49 AM EDT
[#17]
You can start a "-1" feedback thread here: http://www.ar15.com/forums/f_7/109_Feedback_ONLY.html
PK will have to respond to your feedback thread there. |
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