Posted: 3/3/2020 1:25:27 PM EDT
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What might not be common knowledge to potential customers is the large amount of fraudulent order attempts a lot of websites get. We get them as well, but our order process weeds 99.9% of them out. We would be broke right now if we did not pay attention to and avoid orders that were obviously fraudulent. We have had to adapt over the years by changing the order process to avoid this sort of issue. So if we ask you to verify information regarding your order either by phone or email, this is the reason we do that. If you have special situations like: *Shipping to an address different from the billing address of the card. *Shipping to a different name than the actual cardholder. *"Expedited" aka rush orders. Then you need to CALL to order. It is MUCH easier to handle these special situations over the phone and you can avoid your order being flagged. We answer our phones 9am to 9pm Eastern standard time 7 days a week 912.379.9441 or 912.375.1480 This is just one of the ways we keep YOUR prices low and are still able to ship quickly! |
www.jrhenterprises.com
28 Years in business- Thank you for your business!
Industry Partner
[email protected]
28 Years in business- Thank you for your business!
Industry Partner
[email protected]
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A "heads up" here folks- If you have a billing address in Montana and your wanting your stuff shipped to an address in say North Carolina, then you need to CALL in the order. Why? Cause 99.9% of the fraudulent orders received online involve different billing and shipping addresses. Technically vendors are REQUIRED to ship to the billing address for your CC, per agreements on merchant processing (credit card processing). So if you've been putting off updating your billing address for your CC from a move you made sixteen years ago.... it's time to get that info updated with your CC so when you order something online it doesn't look like one of many fraudulent orders. And PLEASE pay attention to putting in your info!!! I realize this is the era of "it's not my fault" but yes you do have to be sure you enter your info correctly on an order form. "Blah blah blah google autofill had my old info..." It's still your responsibility to DOUBLE CHECK any info you put in on an order form. If your order goes to the wrong address cause you entered the wrong info, who's fault is that?? "Google autofill" isn't going to refund for the shipping costs. Check your info when you order online. When you order over the phone we repeat back EVERY piece of info you give us for the order, your job there is to actually listen when we do that to watch for anything that's not correct- phone connections sometimes suck, some people have weird accents (like us Southerners  ) and therefore we repeat every vital piece of info back to be sure we got it right over the phone.
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www.jrhenterprises.com
29 Years in business- Thank you for your business!
Follow us on Instagram @jrhenterprises
https://www.instagram.com/jrhenterprises/
29 Years in business- Thank you for your business!
Follow us on Instagram @jrhenterprises
https://www.instagram.com/jrhenterprises/
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Reminder for the holidays- If you have some odd different billing address for your card and shipping address, it's easiest to CALL to order so as not to be put in the fraud category. A simple phone call is the easiest way to order if you have some crazy address differences and other weird occurrences that require special handling and attention. 912.375.1480 912.379.9441 |
www.jrhenterprises.com
30 Years in business- Thank you for your business!
Quickest ways to contact us-
912.375.1480
[email protected]
30 Years in business- Thank you for your business!
Quickest ways to contact us-
912.375.1480
[email protected]