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AR15.COM
8/18/2018 5:39:12 PM EDT
[Last Edit: Old_Painless][Edited]
I bought one of their ASAP sling mounts a few years ago. Fast forward and 3 moves later and I am finally assembling the rifle and realize that I am missing the locking keys to install this part. I emailed Magpul and told them truthfully what happened and they sent me out new locking keys! That is great customer service in my opinion. Much appreciated!
Paul
8/18/2018 9:41:03 AM EDT
[#1]
Magpul is a great company.
8/18/2018 10:56:56 AM EDT
[#2]
The part that actually goes through the hole of a belt I forget the proper name broke on one of their gun belts and they sent me a new buckle free of charge. They make solid stuff and have good customer service
8/18/2018 11:10:03 AM EDT
[#3]
Thanks for posting. This reminded me I needed to email them about a backplate to a BAD lever that has stripped out and would no longer stay attached.
8/18/2018 4:11:17 PM EDT
[#4]
I bought a well used PRS stock at a local gun store. The stock was missing the rail cover. I called Magpul and explained I bought a used PRS stock and would like to buy the missing cover. Instead, they sent it to me free of charge.
2/14/2020 7:52:18 PM EDT
[#5]
The customer service team is awesome! I always call them and verify compatibility before I buy!

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