Thanks for the question! There isn't a Butler Creek option, but our O-56 Defender cap works well!
http://www.vortexoptics.com/product/vortex-defender-flip-cap-objective-56

There actually isn't a Butler Creek option that fits. Our Defender O-56 works well, though!
http://www.vortexoptics.com/product/vortex-defender-flip-cap-objective-56

Last year, I put together a charity build for a very good friend of mine, that is battling bladder and prostrate cancer.  He is not a huge gun guy but has always liked shooting my ar's etc...  It was primarily donated parts and I found a cerekote applicator to donate an awesome cerekote job.  Some of the parts were donated by companies, and some by individuals.  I had a used Vortex Sparc 2 donated for the build by an individual.  The problem is, the dot flickers very badly.  I replaced the battery and tried to make sure the cap was making correct contact with the battery.

Are these repaired, or replaced?  I hope that it is able to be repaired, as opposed to replaced.  The applicator cerekoted the sparc as well to make it a complete package.  Please advise on how to proceed.  Here are some photos.  He served in the Navy.

If we can repair a scope we will do that rather than replace it. In your situation in particular I see that the scope has specific meaning and the custom paint job, so I would just explain that to customer care and they should have no problem making sure we will do everything we can to repair the scope an maintain the paint job on it. Based on the symptoms, I don't see why it wouldn't be an easy repair anyway.

If you have any issues just let me know and I will make sure it gets taken care of for you.

You can reach customer care at 1-800-426-0048.

Fantastic customer service! I sent in a PST 1-6 GenII from the EE. Glass was great but the turrets seemed incredibly tight so I sent it in. They looked it over, changed the lubricant in the turrets, purged the tube re-zeroed and had it back to me within 7 days. You guys rock, makes me want to spend Razor money with ya for both a scope and binos.

Huge +1 for vortex. Dumped my rifle and razor hd 1-6 on concrete. Dented the tube out past the objective. It didn't effect function but I wanted it fixed. Sent it in fully expecting to pay, but vortex repaired it for free and had it back to me within a week. Excellent and painless customer service.

Excellent warranty service!

@VortexOptics, Do you know if Vortex Defender scope lens covers are covered by the lifetime warranty? I bough a set for my Weaverscope. One cover works fine but the other one doesn't latch closed properly. Sometimes it opens when I barely touch the rifle. Very annoying. I bought them about a year ago but never installed them until recently.
Honestly, I expected better quality from Vortex. These caps weren't cheap.

They are indeed covered by the lifetime warranty - which side are you having this issue with? Objective or eyepiece? If the OD of either is just slightly smaller than our scopes, or if either end has a taper to it that would cause the body of the scope to stick out slightly beyond the stop that's supposed to index against the inside of the cap, then it could be putting pressure on the cap itself, causing it to need almost no force to flip open. Hard to explain via typing, but if you give us a call perhaps we can walk you through it.

I bought the Vortex Viper PST-624 F-1M years ago and it has spent its life in a safe unitl yesterday.
I have it mounted on a Gen. 1 RPR 6.5 Creedmor, I installed a fresh battery and was pretty excited to finally shoot this thing.
Me and several other precision shooters tried to figure out the problem, it is definitely a little blurry and hazy when set on full power .
I like to turn this thing up as I can see my targets so much better, I have to actually reduce magnification to get more clarity.
Now if this is a design flaw or pure physics, I understand but what is my next option at this point?
This is basically a brand new scope but has obviously seen several years of evolution and upgraded new designs are on the market already.
I'd like to stick with an MRAD FFP and obviously returning it to Vortex will result in a review of a perfectly functioning factory fresh optic.
Is there a scope that is exactly like this that does not have this little "error" at 24X?
If so, can I get this one replaced? I spent a lot on this item back in the day, and I'd like to stick with Vortex.

It's really hard to say whether what you are experiencing is normal or not because we're talking about something that can be quite subjective in optical quality and different from shooter to shooter. Provided the scope was set up by you or with you present to get the perfect scope position fore/aft in the rings for proper eye relief (And that this was done on 24x when mounting the scope) and provided that you have the parallax set properly, diopter set properly, there isn't excessive adjustment dialed into the turrets, etc etc (There's so many variables!)

It would be easiest to discuss this over the phone whenever you get the chance. We really want to make sure you're happy with your Vortex product in the end, so let's make sure that happens! 8080-426-0048 and hit extension 5!

Thank you

Just wanted to give a big shout out to Vortex and their warranty.  I dropped my well worn Diamondbacks on the duck boat floor from about 6' up on 9/21 and they broke in half, these were probably 4-5 years old, used hard and often under some really bad conditions.  Vortex had them in hand on 9/26 and I had a brand new pair at my doorstep on 10/5, no questions asked.

The difference in optical quality from my originals and the new ones is night and day, I still can't believe it.  Thanks again for standing behind your products 100%.

I love Vortex

Vortex is on my short list for a slug gun scope

Wow just came here to praise your customer service and saw this post. I lost my spitefire 3x caps like a year ago and have been searching for them. I emailed about them and Katie from customer service mailed me a set!

She should get a raise! My wife gave me permission to buy another optic from you too

Wow so great!!!!

I own many Vortex products and this is my first issue with one. I just sent an email. Not sure what can be done here. It is an older Gen1 that I've had laying around for a long time and noticed this when I went to mount it. The yellow cord is free hanging with a weight on the bottom so it is perfectly vertical and the level on top of the turret.

Sent them an email on Saturday and they had me a return shipping label Monday morning!!!