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Posted: 4/14/2016 2:11:05 PM EDT
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I have an Aimpoint LRP on one of my micros (in before should've bought a Larue). I was taking the sight off the gun and dropped the sight and mount about 3 feet onto a tile floor. The clamping surface on the stationary side of the mount deformed and bent in at the end. I understand this is a direct result of my abuse, but I was a little disappointed. Before i proceeded to file down the mount where it had bent in, I decided to send an email to Aimpoint. I explained the circumstances, attached a picture, and asked if they could provide any insight.
The original email was sent on 4/6, I sent a follow-up on 4-12, and am posting this on 4/14 having heard nothing. Admittedly, I was hoping to hear something along the lines of "send it in and we'll fix it," but I'd rather a "we're sorry there's nothing we can do," than no response at all. Typical or atypical based on experiences? Yes, it's a small deformity but will prevent the mount from mating with the rail properly unless fixed. Pic (see bottom-left): 
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Quoted: I called to see if I could get my m4 repaired after a battery leaked inside it, I was given an RMA and told I should hear back in 4 weeks. Just five days later ups showed up with a brand new one. How dare they treat customers so go If that was meant for me, apples and oranges. -Stooxie |
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Quoted:
You damaged it and you want them to fix it as warranty? Just because it was expensive doesn't mean it's magic. Fwiw, I have only been able to contact Aimpoint via their Facebook page. Phone and email were useless. -Stooxie 
Did you even read the OP? He specifically acknowledged that it was his fault and he didn't expect them to fix it, he just wanted a response to the email. |
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