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Posted: 6/8/2012 6:10:19 PM EDT
I tried to put a rail on my upper and no matter what I tried I couldn't get the rail to line up with the upper receiver. I've since tried the rail on a few other uppers and they work out great. While taking the barrel off of my upper I noticed that one side of the upper receiver is thicker than the other when looking at it from the back. Is this just a cosmetic thing? Here's a few pics
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Without looking at my receiver, or a print, I would guess this is not normal.
If the front also looks out of whack, it might be a good question of the manufacturer of the upper receiver before you post their name on the internet. It would explain your problem with aligning the rails. It probably still shoots fine because only the picatinny rail is offset. |
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I wanted to see what you guys said but I already emailed back and forth with the manufacture. I was told that it isn't something I should be concerned with and the rifle is still safe. Oh and yes it is PSA. I tried to do it the right way and contact them first but all I got fed was a bunch of bullshit. Here's the last email from them.
"Thank you for purchasing a Palmetto State Armory upper. We have seen this before, and it should be of no concern for you. The rail is not machined off center. In fact the rail, the bore and the attachment lugs are all keyed to each other. What you have identified is an anomaly in the forging. It does not affect function of the weapon, nor does it in any way affect the safe operation. The issue is the cosmetic flange of aluminum at the back of the upper that is not machined. The machining process assures the bore and rail are machined straight. However, that part of the receiver is not machined at all, therefore any small inconsistency in the exterior shape of the raw forging is allowed to remain. Please let me know if you have any further questions. Thanks, Joe Weir Palmetto State Armory" |
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this was the thread i was talking about:
http://www.ar15.com/forums/t_3_118/571721_Is_this_PSA_Upper_Too_Far_Out_of_Spec_.html funny thing is, in this one, PSA says "We will send you a call tag, send the upper back. Yours is functionally ok, but cosmetically I would not be happy with that receiver, and we would not expect you to to be happy with it either. The problem has already been addressed in production." also a similar thread i found in the search http://www.ar15.com/forums/t_3_118/571190_PSA_lower__BCM_upper_alignment_problem.html this post isnt meant to slam PSA at all, its just that these two posts go on pages and pages about what youre interested in |
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Its pretty far out of spec. Machined out of center. Thats a fact.
Not a big issue with plastic HG's but when you try to mount a close fitting rail you will be all  It will never line up correctly. PSA should replace it no questions asked.
Maybe they think you are just a dumb hick and don't realize you hang around a machine shop that makes these things every day. 
Maybe a bunch went out the door like that. |
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Its pretty far out of spec. Machined out of center. Thats a fact. You can tell it is out of spec from that picture?? I can't. Quoted:Maybe they think you are just a dumb hick and don't realize you hang around a machine shop that makes these things every day.
Maybe a bunch went out the door like that. Well then, why don't you throw it up on a mill, indicate the ID in and check the location of the slot and rail?? The OD is a rough forging and not machined.... The OD doesn't matter..... the only thing that matters is the relationship of the important WORKING surfaces of the receiver. I might be a dumb hick but I know you can't tell a dam thing from that picture. The outside of the forging means nothing...... the concentricity between the ID and OD doesn't affect function in ANY way. PSA response is spot on when they say: "We have seen this before, and it should be of no concern for you. The rail is not machined off center. In fact the rail, the bore and the attachment lugs are all keyed to each other. What you have identified is an anomaly in the forging. It does not affect function of the weapon, nor does it in any way affect the safe operation. The issue is the cosmetic flange of aluminum at the back of the upper that is not machined. The machining process assures the bore and rail are machined straight. However, that part of the receiver is not machined at all, therefore any small inconsistency in the exterior shape of the raw forging is allowed to remain." |
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I don't think the width of the walls of upper matter. we went through this ages ago with some rifle Arfcom was selling and I think it turned out that it was normal for the receiver to vary in thickness +1 I have even seen BCM and Colt uppers that were like this. |
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I don't think the width of the walls of upper matter. we went through this ages ago with some rifle Arfcom was selling and I think it turned out that it was normal for the receiver to vary in thickness It doesn't. One side of the receiver could be a half inch thicker ( concentricity) than the other and it wouldn't matter.... the only thing that matters is the location of all the important working surfaces.... the OD could be a lopsided oval and it wouldn't affect function. |
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Its pretty far out of spec. Machined out of center. Thats a fact. You can tell it is out of spec from that picture?? I can't. Because i put a set of calipers on it thats why. Quoted:Maybe they think you are just a dumb hick and don't realize you hang around a machine shop that makes these things every day.
Maybe a bunch went out the door like that. Well then, why don't you throw it up on a mill, indicate the ID in and check the location of the slot and rail?? The OD is a rough forging and not machined.... The OD doesn't matter..... the only thing that matters is the relationship of the important WORKING surfaces of the receiver. The rail might not be moved but the bore and thread for the barrel nut will be off center causing the top of a rail system to not line up properly. I might be a dumb hick but I know you can't tell a dam thing from that picture. The outside of the forging means nothing...... the concentricity between the ID and OD doesn't affect function in ANY way. PSA response is spot on when they say: "We have seen this before, and it should be of no concern for you. The rail is not machined off center. In fact the rail, the bore and the attachment lugs are all keyed to each other. What you have identified is an anomaly in the forging. It does not affect function of the weapon, nor does it in any way affect the safe operation. The issue is the cosmetic flange of aluminum at the back of the upper that is not machined. The machining process assures the bore and rail are machined straight. However, that part of the receiver is not machined at all, therefore any small inconsistency in the exterior shape of the raw forging is allowed to remain." LOL!! Your a better man than I am if you can tell that the bore, groove and rail are off and out of location with a set of calipers.. I would need at the very least a surface block, gauge blocks, a good indicator and a couple of fixtures before I made that statement. I would prefer to put it on a mill and indicate everything in and check location .... your just measuring wall thickness or concentricity which means nothing. What do you do in this machine shop you speak of?? |
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Yes the top will be in line but the bore and barrel nut threads are off center. See what that does to alignment of a rail system? Come on guys. We machine raw forgings in our shop BTW. How much off center and how did you measure this?? Calipers?? By eye?? |
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Quoted: Yes the top will be in line but the bore and barrel nut threads are off center. See what that does to alignment of a rail system? Come on guys. We machine raw forgings in our shop BTW. The bore will not be off, the bore is properly aligned with the barrel nut. There is just a variance in the distance from the bore to the exterior of the receiver. |
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Sure are defensive Dip. If 2 rail systems would not line up (DD Lite12" ,DD Lite 10") what would be your guess where the problem lies? I don't know... but I know putting calipers on it, measuring wall thickness and then stating it is off center is not correct and not a fair statement and tells you nothing about anything being off center. I have never mounted up the rails ( I have mounted others ) you listed and don't know how they attach to the upper..... I mean, do they use the standard mil spec barrel nut?? If so, maybe the barrel nut is off. Do they use a proprietary nut?? If so, maybe that nut is off. Maybe there are burrs you are overlooking, maybe the ID threads in the barrel nut are off with the OD of the barrel nut ..... that would not permit the rail to be on center. Flaw in the rails? Could be several things to check. Could the receiver be off? Sure it could.... but measuring wall thickness with calipers is not the way to find out IF it is..... and that's all I'm saying and meant to say. I'm not defensive, I just know that you can't make the statement you made based on the measurement you made with calipers. |
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I tried to put a rail on my 20" upper and no matter what I tried I couldn't get the rail to line up with the upper receiver. I've since tried the rail on a few other uppers and they work out great. While taking the barrel off of my 20" upper I noticed that one side of the upper receiver is thicker than the other when looking at it from the back. Is this just a cosmetic thing? Here's a few pics http://i561.photobucket.com/albums/ss55/reyalp70/Gunpics142.jpg http://i561.photobucket.com/albums/ss55/reyalp70/Gunpics145.jpg http://i561.photobucket.com/albums/ss55/reyalp70/Gunpics146.jpg Better than some we saw last month from PSA and BCM with simular issues. |
Yeah DIP, the Daniel Defense Rails and Barrel nuts are junk. Sure buddy. 
So yeah, setup error. Fact. Back to square one. Its not even a big deal. OP sounds like the MFG is telling him to pound sand. Thats the issue. I'm sure if he sends it back and they will confirm its out of spec and send him a new one. Over. |
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Yeah DIP, the Daniel Defense Rails and Barrel nuts are junk. Sure buddy. I never said they are junk.. you asked me a question and I gave you a sensible answer.... anything CAN be off.... we have threads here right now where trusted major manufactures/builders have screw ups. There is not a manufacturer out there that doesn't make mistakes from time to time. I don't think you have a full understanding of machining.... it's obvious from the statements you have made. I'll leave you to your calibers!!  and you have a nice night.
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I would not functionally worry about that upper. They do sometimes vary a bit in that area and there are allowable tolerances. As PSA stated, the machining is keyed off critical areas. However, the OP states the rails will not line up –– then something is off. He may not be measuring the right thing, but it doesn't change the fact that something is off somewhere. If I had to put a wager between the upper receiver and DD's barrel nuts, rails, etc. my money is on the upper receiver being to blame. It could be the rail, not sure if DD uses extrusions or what... but knowing DD and the kind of attention that goes into a rail vs. an upper I'd say more likely the upper.
As for those of you who say the wall thickness doesn't matter at all in that area you are wrong. When it gets as thin-walled as the one poster (not all of them, but that one was *really* bad) had in the previous thread, that is definitely a problem. Remember when the flat-top upper was being developed Richard Swan demonstrated there was a problem by piercing an upper receiver through the bottom of the rail slots with a #2 pencil. The rail was heightened .040" –– all the material added went to increasing thickness in that area. FSBs were heightened .040" and marked "F" to indicate flat-top. This is not a PSA bash in any way. After handling and seeing a couple PSA uppers I was impressed enough that I decided to go with them on my next build. I like PSA enough... they've got a fair bit of my money (something like 5-6 substantial orders with them in the past month) and I have one of their uppers in 6.8SPC on the way. |
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So the wall thickness at the back of the receiver doesn't mean anything but that doesn't address my main issue. Now that i've tried 3 different rails i'm convinced I either have 3 out of spec rails or one out of spec PSA product. I've tried getting this through PSA customer service but I keep getting bullshit responses. This is the latest response from PSA:
"Mr Robson, Having purchased the upper secondhand, we cannot opine on why you are having difficulty mounting your rail. However, the rear of the receiver is not the cause. If you have any further questions, or need further assistance, please do not hesitate to contact me. Thanks, Joe Weir" I bet Spike's or BCM would have already sent out a new upper yet PSA wants to give me BS. |
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So the wall thickness at the back of the receiver doesn't mean anything but that doesn't address my main issue. Now that i've tried 3 different rails i'm convinced I either have 3 out of spec rails or one out of spec PSA product. I've tried getting this through PSA customer service but I keep getting bullshit responses. This is the latest response from PSA: "Mr Robson, Having purchased the upper secondhand, we cannot opine on why you are having difficulty mounting your rail. However, the rear of the receiver is not the cause. If you have any further questions, or need further assistance, please do not hesitate to contact me. Thanks, Joe Weir" I bet Spike's or BCM would have already sent out a new upper yet PSA wants to give me BS. You bought this second hand? What is PSA's policy on warranty. Gonna go look myself in a second. |
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So the wall thickness at the back of the receiver doesn't mean anything but that doesn't address my main issue. Now that i've tried 3 different rails i'm convinced I either have 3 out of spec rails or one out of spec PSA product. I've tried getting this through PSA customer service but I keep getting bullshit responses. This is the latest response from PSA: "Mr Robson, Having purchased the upper secondhand, we cannot opine on why you are having difficulty mounting your rail. However, the rear of the receiver is not the cause. If you have any further questions, or need further assistance, please do not hesitate to contact me. Thanks, Joe Weir" I bet Spike's or BCM would have already sent out a new upper yet PSA wants to give me BS. So you bought this secondhand? So far you have posted two polite responses from PSA that you describe as "bullshit responses". Not seeing the problem. I can only imagine the content of your end of the communication on this if you thought that was bullshit. Do you just have an axe to grind or do you really want to remedy the situation? If its the latter maybe try putting 1/2 as much effort into " not hesitating to contact Joe Weir" as you are swapping rails. Every time I've called somebody answered. If they don't for you, try again. When you do get through, don't be one of those difficult customers and I'm sure they will help you any way they can. |
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Gents, there are two issues here - one is whether the functioning of the rifle is compromised, and the other is whether the out-of-spec upper makes properly attaching a rail impossible.
The first one isn't in play - I think we all agree the weapon will function fine as-is. The second one is the alignment issue. To the extent it prevents the rail from aligning with the picatinny on the top surface of the upper, it's wrong. OP - don't focus on the thickness at the rear of the upper - it doesn't matter. What DOES matter is the alignment. If the axis of the bore is off-center with the top of the upper, it's wrong. If PSA warranties only the function, you're screwed. If they warranty the materials and workmanship, you have a chance to get a new upper. That is, if they warranty it to second owners. Good luck. . . |
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First of all, I've done exactly what their site says to do by emailing them with a warranty issue. I have no "axe to grind" with PSA I just want a issue resolved. In my emails i've been very nice and explained my whole problem yet Joe Weir focused only on the thickness on the rear of the receiver that I pointed out. I get it now, the thickness at the rear of the receiver doesn't matter. What does matter is a rail won't properly line up and nothing is being done about it. This should have been simple.
Edited to add: TOPIC RESOLVED Seeing that PSA doesn't want to look at the receiver I will just buy a new one elsewhere and save the headache |
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I'm not suggesting you don't have a legitimate complaint. Just didn't think they gave you a BS response. I understand your frustration though.
If your rail lines up on other receivers but not on the one in question, it's certainly possible there are issues that might need to be addressed. Sounds like maybe a miscommunication? Sometimes emails leave a lot to be desired. I'd still try contacting them via phone and explain that your concerns are with barrel alignment and not the rear of the receiver. Help them get a clear picture of the problem at hand. I don't know what their policy is on secondhand uppers. What's the scoop on that? Did someone else assemble this upper or is it a PSA assembled complete upper? If it it's one of their complete uppers and you explain the situation, they might be willing to fix it even though you are the second owner. If nothing else maybe a very nominal fee. Can't speak for them but it's free to ask and worth checking into. Good luck ETA: OP, can you post a pic of the upper from the side with the PSA logo? Also a pic of the barrel stamp. (twist/MP/HPT) |
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First of all, I've done exactly what their site says to do by emailing them with a warranty issue. I have no "axe to grind" with PSA I just want a issue resolved. In my emails i've been very nice and explained my whole problem yet Joe Weir focused only on the thickness on the rear of the receiver that I pointed out. I get it now, the thickness at the rear of the receiver doesn't matter. What does matter is a rail won't properly line up and nothing is being done about it. This should have been simple. Edited to add: TOPIC RESOLVED Seeing that PSA doesn't want to look at the receiver I will just buy a new one elsewhere and save the headache Band saw that receiver and be forever infamous. |
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First of all, I've done exactly what their site says to do by emailing them with a warranty issue. I have no "axe to grind" with PSA I just want a issue resolved. In my emails i've been very nice and explained my whole problem yet Joe Weir focused only on the thickness on the rear of the receiver that I pointed out. I get it now, the thickness at the rear of the receiver doesn't matter. What does matter is a rail won't properly line up and nothing is being done about it. This should have been simple. Edited to add: TOPIC RESOLVED Seeing that PSA doesn't want to look at the receiver I will just buy a new one elsewhere and save the headache Band saw that receiver and be forever infamous. 
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First of all, I've done exactly what their site says to do by emailing them with a warranty issue. I have no "axe to grind" with PSA I just want a issue resolved. In my emails i've been very nice and explained my whole problem yet Joe Weir focused only on the thickness on the rear of the receiver that I pointed out. I get it now, the thickness at the rear of the receiver doesn't matter. What does matter is a rail won't properly line up and nothing is being done about it. This should have been simple. Edited to add: TOPIC RESOLVED... Not quite. Mr. Robson has been kind enough to share his neatly edited side of the story, but to say he has "no axe to grind" is quite suspect given what has happened here. After answering honestly what it was he was measuring in the pictures he sent us of an upper purchased secondhand, I asked him to contact me if he had any further questions. Quoted:
... Please let me know if you have any further questions. Thanks, " In response, he responded at 4:04 on a Friday afternoon. I did not see that message until Monday. At 10:00PM that same night, he starts this thread. Mr. Robson's rail issue was still outstanding, so today at 1:56 I emailed him again, asking him to not to hesitate to contact me if he needed further assistance. Quoted:
"Mr Robson, Having purchased the upper secondhand, we cannot opine on why you are having difficulty mounting your rail. However, the rear of the receiver is not the cause. If you have any further questions, or need further assistance, please do not hesitate to contact me. Thanks, Joe Weir" To that response I received this today at 2:22 PM via email, though I did not get to read it until late this evening: I don't understand how purchasing the upper second hand has anything to do with it? Obviously I know its not just the rear of the receiver but that's just where you can notice it. So what are you telling me, three different rails are out of spec or just one psa upper? I am having trouble believing that psa won't correct a simple problem for a customer. Not only have I bought from you, I've also sent a few other people your way. Mr. Robson then decided to post this at 5:50:59: Quoted:
So the wall thickness at the back of the receiver doesn't mean anything but that doesn't address my main issue. Now that i've tried 3 different rails i'm convinced I either have 3 out of spec rails or one out of spec PSA product. I've tried getting this through PSA customer service but I keep getting bullshit responses. This is the latest response from PSA: "Mr Robson, Having purchased the upper secondhand, we cannot opine on why you are having difficulty mounting your rail. However, the rear of the receiver is not the cause. If you have any further questions, or need further assistance, please do not hesitate to contact me. Thanks, Joe Weir" I bet Spike's or BCM would have already sent out a new upper yet PSA wants to give me BS. At 8:52 PM he emailed this: Mr. Weir, Thank you for the help regarding my upper receiver even though my problem isn't resolved. Please disregard all previous emails as I will be buying a new receiver elsewhere to replace the faulty PSA receiver. I was away from my desk most of the afternoon with appointments, and had an engagement to attend this evening. Imagine my surprise upon returning home to find the two emails and a few new posts on AR15.com Lets recap. OP buys used upper. OP has trouble installing rail, though he does not offer either what rail he was installing or how it doesn't properly install. OP sends three pictures of rear receiver forging anomaly as proof the receiver is machined incorrectly. We explain to OP what he is measuring in the photos, and ask him to contact us with further questions. OP does not wait for answer, instead posts here, publicly calls our response BS. We reach out to OP after a few days to see if he needs any further assistance with his initial issue. OP responds via email but again does not wait for a response before posting about our utter failure to address his issues, and his intention to buy a new upper from the competition. We never once told him that his upper wasn't covered under warranty, nor that we would not look at the upper. I am not sure what OP wants, but it does not seem to be either an honest answer, or for any "issue" to be resolved. If any AR15.com member ends up with this upper, feel free to contact us. If this upper has a defect, we will happily take care of it for you. |
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First of all, I've done exactly what their site says to do by emailing them with a warranty issue. I have no "axe to grind" with PSA I just want a issue resolved. In my emails i've been very nice and explained my whole problem yet Joe Weir focused only on the thickness on the rear of the receiver that I pointed out. I get it now, the thickness at the rear of the receiver doesn't matter. What does matter is a rail won't properly line up and nothing is being done about it. This should have been simple. Edited to add: TOPIC RESOLVED... Not quite. Mr. Robson has been kind enough to share his neatly edited side of the story, but to say he has "no axe to grind" is quite suspect given what has happened here. After answering honestly what it was he was measuring in the pictures he sent us of an upper purchased secondhand, I asked him to contact me if he had any further questions. Quoted:
... Please let me know if you have any further questions. Thanks, " In response, he responded at 4:04 on a Friday afternoon. I did not see that message until Monday. At 10:00PM that same night, he starts this thread. Mr. Robson's rail issue was still outstanding, so today at 1:56 I emailed him again, asking him to not to hesitate to contact me if he needed further assistance. Quoted:
"Mr Robson, Having purchased the upper secondhand, we cannot opine on why you are having difficulty mounting your rail. However, the rear of the receiver is not the cause. If you have any further questions, or need further assistance, please do not hesitate to contact me. Thanks, Joe Weir" To that response I received this today at 2:22 PM via email: I don't understand how purchasing the upper second hand has anything to do with it? Obviously I know its not just the rear of the receiver but that's just where you can notice it. So what are you telling me, three different rails are out of spec or just one psa upper? I am having trouble believing that psa won't correct a simple problem for a customer. Not only have I bought from you, I've also sent a few other people your way. Mr. Robson then decided to post this at 5:50:59: Quoted:
So the wall thickness at the back of the receiver doesn't mean anything but that doesn't address my main issue. Now that i've tried 3 different rails i'm convinced I either have 3 out of spec rails or one out of spec PSA product. I've tried getting this through PSA customer service but I keep getting bullshit responses. This is the latest response from PSA: "Mr Robson, Having purchased the upper secondhand, we cannot opine on why you are having difficulty mounting your rail. However, the rear of the receiver is not the cause. If you have any further questions, or need further assistance, please do not hesitate to contact me. Thanks, Joe Weir" I bet Spike's or BCM would have already sent out a new upper yet PSA wants to give me BS. At 8:52 PM he emailed this: Mr. Weir, Thank you for the help regarding my upper receiver even though my problem isn't resolved. Please disregard all previous emails as I will be buying a new receiver elsewhere to replace the faulty PSA receiver. I was away from my desk most of the afternoon with appointments, and had an engagement to attend this evening. Imagine my surprise upon returning home to find the two emails and a few new posts on AR15.com Lets recap. OP buys used upper. OP has trouble installing rail, though he does not offer either what rail he was installing or how it doesn't properly install. OP sends three pictures of rear receiver forging anomaly as proof the receiver is machined incorrectly. We explain to OP what he is measuring in the photos, and ask him to contact us with further questions. OP does not wait for answer, instead posts here, publicly calls our response BS. We reach out to OP after a few days to see if he needs any further assistance with his initial issue. OP responds via email but again does not wait for a response before posting about our utter failure to address his issues, and his intention to buy a new upper from the competition. We never once told him that his upper wasn't covered under warranty, nor that we would not look at the upper. I am not sure what OP wants, but it does not seem to be either an honest answer, or for any "issue" to be resolved. If any AR15.com member ends up with this upper, feel free to contact us. If this upper has a defect, we will happily take care of it for you. That is solid customer service. 12:15 at night posting this. PSA will continue to get my business. Its pathetic for them to even to have to deal with BS like this. |
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First of all, I've done exactly what their site says to do by emailing them with a warranty issue. I have no "axe to grind" with PSA I just want a issue resolved. In my emails i've been very nice and explained my whole problem yet Joe Weir focused only on the thickness on the rear of the receiver that I pointed out. I get it now, the thickness at the rear of the receiver doesn't matter. What does matter is a rail won't properly line up and nothing is being done about it. This should have been simple. Edited to add: TOPIC RESOLVED... Not quite. Mr. Robson has been kind enough to share his neatly edited side of the story, but to say he has "no axe to grind" is quite suspect given what has happened here. After answering honestly what it was he was measuring in the pictures he sent us of an upper purchased secondhand, I asked him to contact me if he had any further questions. Quoted:
... Please let me know if you have any further questions. Thanks, " In response, he responded at 4:04 on a Friday afternoon. I did not see that message until Monday. At 10:00PM that same night, he starts this thread. Mr. Robson's rail issue was still outstanding, so today at 1:56 I emailed him again, asking him to not to hesitate to contact me if he needed further assistance. Quoted:
"Mr Robson, Having purchased the upper secondhand, we cannot opine on why you are having difficulty mounting your rail. However, the rear of the receiver is not the cause. If you have any further questions, or need further assistance, please do not hesitate to contact me. Thanks, Joe Weir" To that response I received this today at 2:22 PM via email, though I did not get to read it until late this evening: I don't understand how purchasing the upper second hand has anything to do with it? Obviously I know its not just the rear of the receiver but that's just where you can notice it. So what are you telling me, three different rails are out of spec or just one psa upper? I am having trouble believing that psa won't correct a simple problem for a customer. Not only have I bought from you, I've also sent a few other people your way. Mr. Robson then decided to post this at 5:50:59: Quoted:
So the wall thickness at the back of the receiver doesn't mean anything but that doesn't address my main issue. Now that i've tried 3 different rails i'm convinced I either have 3 out of spec rails or one out of spec PSA product. I've tried getting this through PSA customer service but I keep getting bullshit responses. This is the latest response from PSA: "Mr Robson, Having purchased the upper secondhand, we cannot opine on why you are having difficulty mounting your rail. However, the rear of the receiver is not the cause. If you have any further questions, or need further assistance, please do not hesitate to contact me. Thanks, Joe Weir" I bet Spike's or BCM would have already sent out a new upper yet PSA wants to give me BS. At 8:52 PM he emailed this: Mr. Weir, Thank you for the help regarding my upper receiver even though my problem isn't resolved. Please disregard all previous emails as I will be buying a new receiver elsewhere to replace the faulty PSA receiver. I was away from my desk most of the afternoon with appointments, and had an engagement to attend this evening. Imagine my surprise upon returning home to find the two emails and a few new posts on AR15.com Lets recap. OP buys used upper. OP has trouble installing rail, though he does not offer either what rail he was installing or how it doesn't properly install. OP sends three pictures of rear receiver forging anomaly as proof the receiver is machined incorrectly. We explain to OP what he is measuring in the photos, and ask him to contact us with further questions. OP does not wait for answer, instead posts here, publicly calls our response BS. We reach out to OP after a few days to see if he needs any further assistance with his initial issue. OP responds via email but again does not wait for a response before posting about our utter failure to address his issues, and his intention to buy a new upper from the competition. We never once told him that his upper wasn't covered under warranty, nor that we would not look at the upper. I am not sure what OP wants, but it does not seem to be either an honest answer, or for any "issue" to be resolved. If any AR15.com member ends up with this upper, feel free to contact us. If this upper has a defect, we will happily take care of it for you. Wow. End of the Freakin Thread. That is CS. |
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