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AR15.COM
AR Sponsor
2/12/2011 4:36:55 PM EDT
I placed an order late on a Saturday evening, along with a question concerning another item that I wasn't able to locate on the website.  Within 10 minutes of placing my order, I received a reply to my online order and immediate help in identifying the other item I had emailed about.  My purchase was less than $40, but I received priceless customer care.  Rainer Arms can add another customer to their list!
2/12/2011 4:59:31 PM EDT
[#1]
I've always had good experiences with them as well
2/12/2011 5:01:14 PM EDT
[#2]
+1 on the customer service from them!!
2/12/2011 5:13:22 PM EDT
[#3]
Quoted:
I placed an order late on a Saturday evening, along with a question concerning another item that I wasn't able to locate on the website.  Within 10 minutes of placing my order, I received a reply to my online order and immediate help in identifying the other item I had emailed about.  My purchase was less than $40, but I received priceless customer care.  Rainer Arms can add another customer to their list!


+1 on Rainier Arms

2/12/2011 5:26:51 PM EDT
[#4]
If I never buy anything from anyone but them...Im ok with that.
Everytime Iv ever  walked in the door, I was greeted with a smile and a handshake.
I know Iv said this before, but I had the GF's 12 year old daughter with me, and the 1st time I took her, she said
"Wow, this isnt a gun store....its clean and smells good"

There 1.5 hours away, and worth the drive!
2/12/2011 5:47:32 PM EDT
[#5]
It's nice to have companies like Rainier Arms (and Larue, Bravo Company, etc.) where you don't have to worry about service and/or how long it will take to get your items. They are always the first (and usually last) places I look when I need something. Thank you to all the great companies that understand what customer service is!
2/12/2011 6:02:21 PM EDT
[#6]
I am another loyal customer, wish that we had a kickass store like Rainier down here in south Texas. BTW the 18" Ultra Match 7.62 barrel is SICK accurate. Now that I think about it I am glad Rainier is way up in WA.....I like to eat and have electricity, running water, etc. Keep up the great work.
2/12/2011 6:55:25 PM EDT
[#7]
One of only a few retailers I do business with. They have never let me down. Waiting for them to get some barrels in and they will have another order from me.
2/12/2011 6:56:42 PM EDT
[#8]
I remember Rainier back when they were northwest.  Great company that has always been outstanding.
2/12/2011 7:05:47 PM EDT
[#9]
I agree, but IBTL
2/12/2011 7:17:27 PM EDT
[#10]
Rainer Arms customer service is among the best..
2/12/2011 7:42:03 PM EDT
[#11]
I just placed a nearly $200 order. And the only reason I didn't buy from Rainier is because they didn't have everything I wanted but the other place did. That said Rainier is always the first place I go when I start shopping. Nothing but great service in the several years I've been buying AR parts.
2/12/2011 7:43:42 PM EDT
[#12]
+1 for Rainier Arms - despite of the fact that they're driving me into the poor house
2/12/2011 7:56:01 PM EDT
[#13]
I ordered some stuff from them and got it in 48 hours. From Washington State to  North Texas in 48 hours. Incredible.
2/12/2011 8:03:21 PM EDT
[#14]
Great service every time I've used Rainier - including a Vltor A5 stock kit I ordered at 2:50 PM Friday, and got a shipping notice the same afternoon.

My DD 14.5" LW upper is in route to them right now for a pin/weld job on a Rainier XTC Compensator.
2/12/2011 8:45:42 PM EDT
[#15]
They are awesome! Went way beyond my expectations when I needed some help with an order. +1
2/12/2011 8:47:53 PM EDT
[#16]
+1 on all of the above.
 
2/12/2011 11:11:23 PM EDT
[#17]
Yup, got to love being local too. Got my first AR from them.  Less than twenty minutes from my place.  In fact I need to roll down there this week for a new lower.


Sir James...
2/12/2011 11:45:37 PM EDT
[#18]
Quoted:
Yup, got to love being local too. Got my first AR from them.  Less than twenty minutes from my place.  In fact I need to roll down there this week for a new lower.


Sir James...


Its bad enough that I lived twenty minutes from shizzle. If I was any closer to rainier I wouldn't have two pennies to rub together.
2/12/2011 11:49:36 PM EDT
[#19]
Awesome company.  They gave me their price guarantee on something that was out of stock on another site.  Great service indeed.
2/13/2011 12:55:04 AM EDT
[#20]
I have never bought anything from them. But i have called a few times to ask stuff that's on their site and they have always been pretty cool about everything.
2/13/2011 7:26:51 AM EDT
[#21]
Quoted:
Rainer Arms customer service is among the best..

AMEN !!!

2/13/2011 8:08:48 AM EDT
[#22]
Quoted:
I have never bought anything from them. But i have called a few times to ask stuff that's on their site and they have always been pretty cool about everything.


Make sure you ask about their mil discount if you are still in.  Usually good for 5-10% off on just about anything.
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