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Posted: 6/25/2014 3:10:37 PM EDT
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I know people always gripe when they get horrible customer service, so I thought I'd do the opposite and rave on someone for their awesome support.
I emailed Brian Enos a question about some conversion kits this afternoon and within 42min I had a response! That's almost unheard of these days, and I just wanted you guys to know. Although, I'm sure you all already know since we all reload and lots of us drink the blue kool aid! When I ordered my 550 from him, he fixed my order because I had an extra part or two that I didn't need and he emailed me explaining what was going on and credited my card back all on his own. That is customer service and honesty that you just don't see much anymore unfortunately. Just wanted to give him a kudos for being a great businessman and person (and obviously shooter lol). |
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Quoted:
I can't wait until I can drink the blue kool aid. The great customer service is one of the main reasons I'm choosing to go with Dillon on my next press purchase. Be sure and order it through http://www.brianenos.com/store/dillon.html saves you on shipping too! |
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Quoted:
Be sure and order it through http://www.brianenos.com/store/dillon.html saves you on shipping too! Quoted:
Quoted:
I can't wait until I can drink the blue kool aid. The great customer service is one of the main reasons I'm choosing to go with Dillon on my next press purchase. Be sure and order it through http://www.brianenos.com/store/dillon.html saves you on shipping too! I will keep that in mind. Thank you TxSoldier |
| After I forgot some die lockrings in one of my orders I emailed Brian to see if I could add them. He quickly replied and told me it was too late but hed just mail me some "On the house". Those die lockrings ended up making it to my house 1 day earlier then the original order.. |
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He has taken good care of me as well, I ordered items needed to start reloading .223 and submitted my order and thought I had everything but forgot a case gage and emailed him and he made a separate order and shipped it for FREE !!!
As stated great to deal with. |
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I bought my 650 from him. Me too. Then he personally called me because he was concerned I hadn't ordered the proper parts to do what I wanted. He confirmed I was right and threw in a bit of swag too. If I ever buy shooting related stuff, I check his site first. |
| Brian is awesome. I ordered some stuff for my 550B, and then like 25min later realized I forgot to add something to the order, so I placed a second order. Brian emailed me like 15min after that and said he was going to combine my orders so I could save on shipping! I didn't even have to ask him to do it. |
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+1 Great service from Brian Enos, his info on gear is really helpful. Plus the info that one can get from his gun and shooting forums is some of the best out there. I bought his book too, and have bought mag pouches from him. Yeah, I like Brian Enos Forums and Dillon too...... Great winning combination! Great reloading companies is a big part of why I love reloading....If the rest of the capitalistic companies of the USA acted like them, this country would be a better place..... 
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