Yes.

Shocking.

The discussion you related between them didn't include anything about them showing the products she wanted being in inventory. You only wrote that the store lied about the video game console being available.

But I tend to believe you in that this particular Target at least has issues with inventory control in general. I would simply stay away from such a store. Last time I was in US, I don't think I went to a Target and certainly didn't do so by going after a particular product based on their advertising. But I will take a note of this.

OTOH here my local supermarket just sent an email to me today withdrawing their personalized discounts for items because they couldn't guarantee that those items would still be in stock due to inventory disruption. That's how a business owner who values his customers behaves. Again, this is how the market economy solves this problem. Only idiots who don't plan ahead will continue to frequent stores that advertise non-existing product. Those who understand the online real time instant economy will make sure their inventory control is considered one of their most valuable assets and treats it properly.

So because your inventory control is broken, it's still OK to keep a website showing false data up? For this situation, there is again the wrong and right way to do it from the perspective of customer relations. And guess what, many stores are able to figure out the simple solution. You will take the online inventory offline to fix it. Or like one store that just put up a huge banner stating that their inventory data is currently out of date, call or email store to confirm availability.

In general demand and/or supply disrution with many categories of products is an anomaly that every grocery store or any other kind of consumer vendor should be prepared for and planned for. The correct response is to call in more staff to deal with the extra work in inventory. The same when you need to call extra hands just to man the registers. That extra staff needs to look for and relocate misplaced items and ensure that your inventory data is up to date, so you can then order the correct stuff to be delivered.

This isn't rocket surgery. Some companies and stores are better at this and those that are barely functional during normal times will fall on their face when something unusual happens.

I find it funny that you are all laughing at these people panic buying stuff while sitting on your TP thrones and admiring your whiskey collections, but when a business owner behaves like a panic buying moron trying to learn how to run business in the middle of a panic, you somehow have all the worlds sympathy for their failures.

I guess that's the Yin and Yang of GD, some idiots just are our favorites and others are “Karens”.

Yup, I can vouch for that. Bass Pro Shops ruined Christmas and Thanksgiving for me, that was well over a decade ago.

We had some regular ‘customer’ chick that was such a twat to us we would hide in the stockroom until she left if we saw her coming. Woe be unto the fool that returned from the breakroom by walking on the sales floor and discovered her, the smart guys
returned through the stockroom. She was a Karen prototype...

I keep hearing this a lot.  Know what happened when I was a kid and "had nothing to do"?  

Chores.

Blows my mind how people cater to their children nowadays.

I am more of a "finally think of the perfect answer at 3am that night" kind of guy.

Wanna know how I know you have never worked retail?

All assuming things went the way Karen said they did.  If it said "limited quantities available, check store for stock" like it did for the nintendo, to Karen it means "the manager is keeping some in his office for me".  

You never answered my question: is your wife's name Karen by any chance?

Last summer, every time I told my son the lawn needed mowing it turned into a drawn out session of foot dragging, resistance, delays and finally coercion to get it done.  Yesterday I mentioned to my son that the lawn needs mowing and he said  "Yeah, I was just thinking I need to do it" and he went and did it.  

The kid is already a straight A, NHS, 99th percentile student.  He has not uttered a word of complaint about all the restrictions so far.  And now he worries about mowing the lawn without being asked.  He deserves a toy.

"Karenoflage"

Yes he does!!!

When my daughter was in high school she worked as a cashier at a local grocery store.

She started off wide-eyed, innocent, and genuinely wanted to do the best job she could.

After two years of dealing with Karen her wide-eyed innocence was GONE.

Imagine Extorris, but as a teenage girl.

My little girl is now the embodiment of generation "zyklon".

Karen is the exorcist when it comes to removing the humanity of workers in retail.

Thanks for your input Karen.

Had one in line in front of me at Whataburger yesterday.  Made the poor girl taking orders repeat everything she said after she said it.

Karen: "I'd like a #1"

after a few moments of silence

Employee: "okay a number 1, would you like that all the way?"

Karen: "I'd like cheese on that. Please repeat that back to me"

Employee: "Okay a number 1 with cheese anything else?"

Karen: "On that same number one, cut the onions. Please repeat that back to me"


And so it went as she ordered for her entire family.  Yes she had the haircut.

I have more Karen encounters than I'd like to since in my previous job I worked with a whole staff of them. Once was actually named Karen.

Hell, my name's Jody, how do you think I feel?

As a kid I would have done my best to make her completely lose her shit. There are far too many Karens in this world, and I'd bet the percentage is higher in the USA than any other country. That says something about the people here and it's not good.

Probably more likely, they left the store stuffed inside some thief's jacket, which skews the store's online inventory.

We were in a restaurant once at a table next to a big family of people who were clearly very wealthy WASPs.  One of the women was going so Karen on the waiter here elderly mom stepped in and told her to tone it down.   I should have sent the old girl a drink.

i read all of the stuff you post because of this shit right here

Should have rolled up to the order point and started with "I'd like you to shit in the lady in front of me's order bag, please repeat that back to me!"

I bet you're a blast at parties.