[ARCHIVED THREAD] - Amazon Rant (Page 1 of 2)
Posted: 4/9/2013 9:39:28 PM EDT
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What the fucking fuck!!!! I order a Weber WSM smoker on sunday with a few other items. I pay to have that shit over nighted expecting delivery on tue. I get everything except the goddamn smoker on tue night!
I used the free amazon prime service and I know I only paid 3.99$ /item to have it overnighted but thats not the goddamn point! I wanted the fucking smoker tue night so I could use it wed. UPS doesnt deliver to my house till almost 6pm and I knew that, thats why I paid for tue night delivery. Once I find the goddamn customer service link im going to send them an earful. Oh and to top it off I got an email telling me the smoker is "guaranteed" to be delivered on tue. Fuck them, im not buying amazon prime for a year. I was going to because of the free/cheap shipping options |
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I have only had prime for a few days and I ordered it early sunday. They told me one day and I expected it.
like I said, ups doesnt get to my house till about 6 pm, and I have class all day thur till 8 pm. I wanted to put it together on wed after I got out of class at noon |
| I've been a prime customer for two years. We order stuff every week from house hold goods to xmas gifts. I think we have had two problems with the hundreds of orders we have had. The customer service is top notch, and they will make it right. However, that wont get it there any earlier. |
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I've been a prime customer for two years. We order stuff every week from house hold goods to xmas gifts. I think we have had two problems with the hundreds of orders we have had. The customer service is top notch, and they will make it right. However, that wont get it there any earlier. Same here, just been a prime member a bit longer. |
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Yeah Amazon has been impressing me less and less lately. Their prices are no longer that competitive, for the most part. Having said that, I just spent $160 (plus fucking tax now) on a diamond lapping plate for my water stones.    They seem pretty awesome to me, I save a ton of money every time I use them to buy. Seldom do I find it cheaper elsewhere. Amazon Rocks . |
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Yeah Amazon has been impressing me less and less lately. Their prices are no longer that competitive, for the most part. Having said that, I just spent $160 (plus fucking tax now) on a diamond lapping plate for my water stones. They seem pretty awesome to me, I save a ton of money every time I use them to buy. Seldom do I find it cheaper elsewhere. Amazon Rocks . I still find good deals on there, but as I said in the last Amazon thread, one thing I really hate is their new "add-on" bullshit. Some items WILL NOT ship unless you have $25 minimum in purchases on that order, prime or not. THAT is fucking bullshit, especially if I've already paid for my prime membership, or even if I'm willing to pay shipping. |
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Did Amazon not ship it out or did it get hung up with UPS during shipment? As far as I can tell It didnt get to UPs till today. UPS tracker shows It got to them at 6:09 pm on Tue when I ordered sunday. They gave me a tracking number on monday and guaranteed delivery today in an email |
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Yeah Amazon has been impressing me less and less lately. Their prices are no longer that competitive, for the most part. Having said that, I just spent $160 (plus fucking tax now) on a diamond lapping plate for my water stones. They seem pretty awesome to me, I save a ton of money every time I use them to buy. Seldom do I find it cheaper elsewhere. Amazon Rocks . I love Amazon Prime, i order almost everything through them. |
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I am not saying OP you did not get the short end of the deal, but in my personal experience I have always received my orders from Amazon faster than expected. I am somewhat surprised to hear its late given their track record in shipping me my items. I ordered a pair of 24" monitors w/ prime yesterday. I'm typing on them now. I'm surprised they fucked up. |
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Did Amazon not ship it out or did it get hung up with UPS during shipment? As far as I can tell It didnt get to UPs till today. UPS tracker shows It got to them at 6:09 pm on Tue when I ordered sunday. They gave me a tracking number on monday and guaranteed delivery today in an email That's odd as they are usually quick to get shit out of their warehouse. There is a Contact Us section here if you need it. You'll need to sign and and select the item they messed up one -- their customer service is pretty good though. Be calm and collected, explain the situation, and while they may not get it there any faster, they'll find a way to make it right. |
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What the fucking fuck!!!! I order a Weber WSM smoker on sunday with a few other items. I pay to have that shit over nighted expecting delivery on tue. I get everything except the goddamn smoker on tue night! I used the free amazon prime service and I know I only paid 3.99$ /item to have it overnighted but thats not the goddamn point! I wanted the fucking smoker tue night so I could use it wed. UPS doesnt deliver to my house till almost 6pm and I knew that, thats why I paid for tue night delivery. Once I find the goddamn customer service link im going to send them an earful. Oh and to top it off I got an email telling me the smoker is "guaranteed" to be delivered on tue. Fuck them, im not buying amazon prime for a year. I was going to because of the free/cheap shipping options If it was that important then maybe you shouldn't have waited until the day before to order it. |
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I saw somewhere, maybe Modern Marvels, about the amount of time and money that Amazon puts into perfecting logistics and it's mind-boggling. Over the last however many years, they've made most other online retailers look like inadequate fools. Sadly, no matter how good they get, with an operation that size, there is no 100% success rate no matter how hard they try. I thank you, OP, for taking the Amazon bullet so that maybe the rest of us don't have to. Before you know it, you'll be smoking something tasty and this will be a distant memory.
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Dont procrastinate so much and you wont have to deal with things like this 
If Amazon shipped it the right day then it is UPS who wasnt able to keep their side of the deal. Yes, it is still Amazon's issue because they promised but shit happens. You go and give them a ear full of bitching and hopefully they will refund your $4. It is never a good idea to order on Saturday or Sunday, especially if you are expecting and paying for an overnight. Companies will pack and get you a tracking number/shipping label but they do that for EVERY order placed during Saturday and Sunday and UPS doesnt pick up until Monday morning and has a shit load of work to do Monday in order to get an overnight delivery for Tuesday. The best day to overnight items if you plan on doing that for whatever reason is Tuesday thru Thursday. |
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Amazon donated services to Obama's inaugural. With that being said, maybe they have Obama Rot. why anyone would deal with amazon after the tons of money they donate and services to Obama is beyond me. Tax breaks and special treatment? Crony capitalism isn't a Republican concept. |
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99% of my one day and two day prime orders have got to me on time, when they haven't it's been because UPS screwed up. Amazon's customer support has always been excellent. OP - You said "Once I find the goddamn customer service link im going to send them an earful.", that's easy: 1) Select the order that has a problem 2) Select "where's my stuff", then "shipment is late" 3) Select phone call or chat (I always do chat, always been satisfied with the response) |
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First World Problems - "my shit from 1,000 miles away didn't arrive the next day!!"  And I need to make a thread about how they FUCKED ME OVER!!!.. GRRRRRRRRRRRRRRRRRRRRRR!!!!!!!! "They said it would be here yesterday, but it wasn't! Only got here today... ... .com is a piece of shit... " 
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Did the grill ship from Amazon, or a third party seller?
If from Amazon, then yeah, that sucks, hopefully they'll do something to make it up to you. (I just joined Prime recently, and we've placed a couple orders at odd times just to test out the 2 day shipping, and so far, no misses...) |
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Amazon donated services to Obama's inaugural. With that being said, maybe they have Obama Rot. why anyone would deal with amazon after the tons of money they donate and services to Obama is beyond me. because i get a better price and no sales tax which helps me get my shit and starve the state and fed, which i find to be a bigger threat than funding a private party for an already elected douchbag. |
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1st world problems. Yeah, seems a lot of "customers" these days are just ready and waiting to jump someones ass. I'm not saying the OP shouldn't have received his stuff if it was guaranteed, but his "OMG I am so flipping mad I could scream" reaction seems a little dramatic. That reminds me, I need to go yell at my mom, cause that bitch is late getting my breakfast ready! |
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1st world problems. Yeah, seems a lot of "customers" these days are just ready and waiting to jump someones ass. I'm not saying the OP shouldn't have received his stuff if it was guaranteed, but his "OMG I am so flipping mad I could scream" reaction seems a little dramatic. That reminds me, I need to go yell at my mom, cause that bitch is late getting my breakfast ready! Remember the days of mail order catalogs... get a pen, fill out the order form by hand, enclose a check or money order and wait 6-8 weeks for delivery. |
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1st world problems. Yeah, seems a lot of "customers" these days are just ready and waiting to jump someones ass. I'm not saying the OP shouldn't have received his stuff if it was guaranteed, but his "OMG I am so flipping mad I could scream" reaction seems a little dramatic. That reminds me, I need to go yell at my mom, cause that bitch is late getting my breakfast ready! Remember the days of mail order catalogs... get a pen, fill out the order form by hand, enclose a check or money order and wait 6-8 weeks for delivery. It was always an awesome surprise when something did finally show up. You know if you wanted something right way, there was always this big building with products in it, ready for purchase, and ready to take home....cant for the life of me remember what that damn thing was called..... |
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Yeah Amazon has been impressing me less and less lately. Their prices are no longer that competitive, for the most part. Having said that, I just spent $160 (plus fucking tax now) on a diamond lapping plate for my water stones. They seem pretty awesome to me, I save a ton of money every time I use them to buy. Seldom do I find it cheaper elsewhere. Amazon Rocks . Yup...between Amazon and Costco I'm pretty well covered. |
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I've been a Prime member for years. I order hundreds of things a year. I've had exactly two late deliveries.
The first one was a sewing machine for my wife that was ordered from a third party vendor. They screwed up and failed to ship it on time. When I contacted them, they were extremely apologetic and shipped it immediately overnight. I was fully satisfied. The second occurred two weeks ago. I ordered a Weber Genesis gas grill direct from Amazon Prime. The box is huge and weighed 190 lb. It had to be shipped by common freight. The box left Amazon on time but the freight carrier was delayed. It was "guaranteed" second day delivery on Thursday. I doubted that date from the start because I'm not a moron. The tracking capability from the common carrier was very limited with, essentially, no updates. On Thursday, I got a call from the carrier's local office that they saw I had a shipment coming in "over the weekend" and wanted to schedule delivery. I sighed and scheduled it for Monday. On Monday, I called the carrier to confirm our delivery appointment and all was well. Three hours later the carrier called and asked to reschedule my delivery for the next day. They were extremely apologetic. The guy driving my delivery truck had a fucking heart attack earlier that morning while making his deliveries. I got my grill early the next morning and they guy was nice enough to bring it all the way around to the back of the house when he had no obligation to do so. I was completely satisfied. For the TL;DR crowd: OP needs to chill the fuck out. |
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was the smoker prime or 3rd party vendor. that makes a difference. To be Prime eligible, it has to at a minimum be fulfilled by Amazon themselves. I've never had something not delivered when they said it would, unless early. I too overnighted a WSM several years ago. They'll refund the $4 you paid for overnight...I know it's only $4 and that's not the point but still. |