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AR15.COM
12/7/2016 6:50:08 PM EDT
My wife's two year old ASUS touchscreen laptop is giving me fits this past week. It's a Q502L she bought at Best Buy. Out of nowhere it appears the screen isn't refreshing properly, and ghost images are staying on the screen. Also, the sharpness is crap, colors are not correct and the screen looks washed out almost as if there was a loose cable from the motherboard to the screen. If I minimize a window, it will stay on the screen in a strange purple color and very opaque. I attempted to paste a screen shot but it doesn't show in a screen shot. I tried reinstalling the Intel graphics drivers to no avail, even did a clean install of Windows 10. I hooked the HDMI output to a TV and the output is normal. I took the fucker apart and ensured the ribbon cable is tight on both ends and nothing changed. I'm thinking this is the LCD taking a shit. Anyone have any suggestions besides try to find a replacement LCD?
12/7/2016 6:54:52 PM EDT
[#1]
Here

Sounds like the screen is screwed. Link is where I get my replacement screens from. not for sure how that works with a touchscreen though as i have never tore into one.
12/7/2016 6:56:30 PM EDT
[#2]
My understanding is the touchscreen is separate from the LCD screen so I should be able to replace it fairly easily, would just have to ensure I order the proper screen.
12/7/2016 7:00:07 PM EDT
[#3]
Concur on the LCD taking a shit. That particular model looks to have the LCD and digitizer together as one unit, so replacement shouldn't be anymore difficult then a standard LCD replacement.

Asus laptops are typically pretty easy to do this on. Haven't worked on this particular model though.

Just have to take things slowly and gently. As the LCD and digitizer are separate.
12/7/2016 7:14:14 PM EDT
[#4]
Agreed on bad screen. If the weirdness were from the video card or from Windows corruption then the screenshot would have captured what you were seeing, as would the external monitor.