Posted: 4/10/2012 4:54:40 AM EDT
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Gents- So I just got a FNP Tac 45 and was very dissappointed with it...3 FTF's 1 FTE and one Click and No Bang. So I have been reading their website but wanted to know since its my 1st time sending in a firearm for service–– If I'm goign to send it back for service via UPS do I tell UPS there is a gun in the box? Or just send and insure, and FNH will send directly back to me? or do I have to go through an FFL? Thanks in advance |
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I would call them and ask them to send a label and pay for shipping. (May as well ask). On the FNH Forum they said that never happens but I'll call 'em before I send it out- Was afraid my mouth would get ahead of me, I'm kind of pissed about this whole thing but I understand that even great companies make mistakes |
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I would call them and ask them to send a label and pay for shipping. (May as well ask). On the FNH Forum they said that never happens but I'll call 'em before I send it out- Was afraid my mouth would get ahead of me, I'm kind of pissed about this whole thing but I understand that even great companies make mistakes At the very least they should issue you a call number or RMA number or something, otherwise it'll be a random guy sending a random firearm for an unspecified problem to them...give them a call, let them know, they should get it set up on their end at least. They may not pay for shipping to them, but they should pay for shipping back to you. Shipping is directly from you to them, and them to you; no other parties need to be involved (note - this may vary by state...) |
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I would call them and ask them to send a label and pay for shipping. (May as well ask). On the FNH Forum they said that never happens but I'll call 'em before I send it out- Was afraid my mouth would get ahead of me, I'm kind of pissed about this whole thing but I understand that even great companies make mistakes At the very least they should issue you a call number or RMA number or something, otherwise it'll be a random guy sending a random firearm for an unspecified problem to them...give them a call, let them know, they should get it set up on their end at least. They may not pay for shipping to them, but they should pay for shipping back to you. Shipping is directly from you to them, and them to you; no other parties need to be involved (note - this may vary by state...) Pretty much this. Without an RMA they won't know who you ore or why you are sending them a pistol. Also for shipping you have to tell UPS that it's a gun and because it's a pistol they will make you 2-day it so I hope you are willing to spend $60. |
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I would call them and ask them to send a label and pay for shipping. (May as well ask). On the FNH Forum they said that never happens but I'll call 'em before I send it out- Was afraid my mouth would get ahead of me, I'm kind of pissed about this whole thing but I understand that even great companies make mistakes At the very least they should issue you a call number or RMA number or something, otherwise it'll be a random guy sending a random firearm for an unspecified problem to them...give them a call, let them know, they should get it set up on their end at least. They may not pay for shipping to them, but they should pay for shipping back to you. Shipping is directly from you to them, and them to you; no other parties need to be involved (note - this may vary by state...) Pretty much this. Without an RMA they won't know who you ore or why you are sending them a pistol. Also for shipping you have to tell UPS that it's a gun and because it's a pistol they will make you 2-day it so I hope you are willing to spend $60. If you bought it from an FFL, they may be willing to ship it back to FN for you. As an FFL, they have cheaper shipping options. |
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I would call them and ask them to send a label and pay for shipping. (May as well ask). On the FNH Forum they said that never happens but I'll call 'em before I send it out- Was afraid my mouth would get ahead of me, I'm kind of pissed about this whole thing but I understand that even great companies make mistakes At the very least they should issue you a call number or RMA number or something, otherwise it'll be a random guy sending a random firearm for an unspecified problem to them...give them a call, let them know, they should get it set up on their end at least. They may not pay for shipping to them, but they should pay for shipping back to you. Shipping is directly from you to them, and them to you; no other parties need to be involved (note - this may vary by state...) Pretty much this. Without an RMA they won't know who you ore or why you are sending them a pistol. Also for shipping you have to tell UPS that it's a gun and because it's a pistol they will make you 2-day it so I hope you are willing to spend $60. If you bought it from an FFL, they may be willing to ship it back to FN for you. As an FFL, they have cheaper shipping options. Hmm I might try this route thank you–– Going to call FN in 24 minutes |
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Gents- So I just got a FNP Tac 45 and was very dissappointed with it...3 FTF's 1 FTE and one Click and No Bang. So I have been reading their website but wanted to know since its my 1st time sending in a firearm for service–– If I'm goign to send it back for service via UPS do I tell UPS there is a gun in the box? Or just send and insure, and FNH will send directly back to me? or do I have to go through an FFL? Thanks in advance i've said it 100 times I'll say it again...GLOCK, XD, M&P, and also HK. otherwise its a gamble. |
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Call them first and tell them what is going on and ask if they will send you a shipping label. I bet they will. Posted Via AR15.Com Mobile And in typical ARFCOM fasion the hive is right again. They did indeed provide the label! I talked with Mike at FNH customer service and he was very polite and responsive. Asked what kinds of ammo I had tried, asked if I had cleaned the weapon, and I had. Told me to go ahead and send it in and I'd be looking at around 4 weeks total turn over time. I asked him if he would provide a label and he said sure. So far this is turning into a good return experience, crappy 1st go around with th weapon but we'll see if we can get her fixed and ready to roll. |
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Gents- So I just got a FNP Tac 45 and was very dissappointed with it...3 FTF's 1 FTE and one Click and No Bang. So I have been reading their website but wanted to know since its my 1st time sending in a firearm for service–– If I'm goign to send it back for service via UPS do I tell UPS there is a gun in the box? Or just send and insure, and FNH will send directly back to me? or do I have to go through an FFL? Thanks in advance i've said it 100 times I'll say it again...GLOCK, XD, M&P, and also HK. otherwise its a gamble. I have all those already |
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Gents- So I just got a FNP Tac 45 and was very dissappointed with it...3 FTF's 1 FTE and one Click and No Bang. So I have been reading their website but wanted to know since its my 1st time sending in a firearm for service–– If I'm goign to send it back for service via UPS do I tell UPS there is a gun in the box? Or just send and insure, and FNH will send directly back to me? or do I have to go through an FFL? Thanks in advance i've said it 100 times I'll say it again...GLOCK, XD, M&P, and also HK. otherwise With anything mechanical, its a gamble. |
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Call them first and tell them what is going on and ask if they will send you a shipping label. I bet they will. Posted Via AR15.Com Mobile And in typical ARFCOM fasion the hive is right again. They did indeed provide the label! I talked with Mike at FNH customer service and he was very polite and responsive. Asked what kinds of ammo I had tried, asked if I had cleaned the weapon, and I had. Told me to go ahead and send it in and I'd be looking at around 4 weeks total turn over time. I asked him if he would provide a label and he said sure. So far this is turning into a good return experience, crappy 1st go around with th weapon but we'll see if we can get her fixed and ready to roll. 
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