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AR15.COM
10/5/2008 8:06:52 PM EDT
They have something I want real bad at a great price. Should i risk it?? Any improvement lately??
10/5/2008 8:08:22 PM EDT
[#1]
Improved, as in, "all new and improved lies about whether or not a product is actually in stock?"

Doubtful.
10/5/2008 8:09:18 PM EDT
[#2]
I would call and confirm that the item was in stock before ordering.

10/5/2008 8:10:39 PM EDT
[#3]
I have ordered from them 6 times, and each time I have received the item quickly and properly.  I just ordered an Aimpont Comp M4s for $200 less than anyone else, and got it 5 days later, in perfect condition.

Very satisfied customer here.
10/5/2008 8:12:34 PM EDT
[#4]
I have ordered mags from them half a dozen times or so, and they've always delivered quick.
10/5/2008 8:13:03 PM EDT
[#5]
It's truly hit or miss with them.  I do not deal with hit or miss vendors.  My last transaction with them was probably 5yrs ago.
10/5/2008 8:19:09 PM EDT
[#6]
I've ordered from them twice and have had no problems. That being said I no longer order from them due to other members bad experiences and the fact that I am afraid of getting screwed.
10/5/2008 8:20:19 PM EDT
[#7]
About 3 weeks ago, I ordered 10 mags for my G17 and I had them in 4 days. That's the first and only order I've ever placed with them, but I'm satisfied and will probably do business with them again.
10/5/2008 8:23:59 PM EDT
[#8]
I have bought from them in the past and will probably do so in the future.  I hear occasional complaints but virtually all vendors are complained about sometimes.

Until a company screws me around in a deliberate fashion I will give them a chance. And I do understand how they might advertise an item and then not have it when I place an order.  Shit like that happens sometimes. As long as I use a Credit card and
have the ability to call the card issuer and have the charges reversed my money will
be safe. All I might lose is some time.  No biggie.
10/5/2008 8:27:05 PM EDT
[#9]
No.  Although they did finally inform me that some of the stuff I ordered was no longer even being sold, and then politely explained that that was a potential cause for them not having it in stock, despite my verifying over the phone.

Not bad people - but if your time has a dollar value, go elsewhere, be happier.
10/5/2008 8:39:38 PM EDT
[#10]

Quoted:
They have something I want real bad at a great price. Should i risk it?? Any improvement lately??


Over a dozen orders and never an issue.  My 5.11 clothes from them will be here Thursday.  They had a good deal on a Maxpedition rifle case a few weeks ago that I picked up too.
10/5/2008 8:58:13 PM EDT
[#11]
Placed an order two weeks ago; no goods. Can't even get the bastards on the phone. Anybody know the secret number that they actually answer?

Not the end of the world; they haven't billed me, and it's just magazines...I'll order from somewhere else, and if they ship them in two months, I guess I have extras.
10/5/2008 8:58:24 PM EDT
[#12]
10/5/2008 9:01:56 PM EDT
[#13]
I don't even consider them a source.  Over the years, I've read thread after thread after thread saturated with complaints about them.  Complaints not only from dozens of anonymous users but also from people I personally know and from members with long established reputations.  I don't care if they are the only company in the world listing my favorite product - I would not give them my business.  I value my time and money too much to gamble it.

I recall quite well a thread asking this same question.  The thread author was warned but decided to listen to those who "never had a problem."  He bumped his thread over a month later advising he never received his gear.

I know we have a number of Botach employees on this website.  I've approved their accounts.  And each time I do, I wonder if they'll ever chime in on one of the many complaint threads posted on our forums.  It hasn't happened yet.
10/5/2008 9:02:17 PM EDT
[#14]
I want to buy an ACOG from them but I assume they will tell me it is 3 years out since they don't update their site or anything and that's how they get you.
10/5/2008 9:15:47 PM EDT
[#15]

Quoted:

Very satisfied customer here.


Me to, I've done 8-9 orders in the last 10 months all fine, last one was Sat, hope to get it next week.
10/5/2008 9:53:33 PM EDT
[#16]
only done business with them once and everything turned out fine, not sure I will again since it seems I maybe just got lucky
10/6/2008 5:48:25 AM EDT
[#17]
I've had great success with Botach for the last four years.

My most recent purchase:
Insight Procyon weapon light $125

Shipped the next day and I had it at my door in five days.
10/6/2008 1:59:41 PM EDT
[#18]
Well I did it. I ordered something. Got a email that said its been shipped. We shall see.
10/6/2008 2:01:25 PM EDT
[#19]

Quoted:
I would call and confirm that the item was in stock before ordering.



+1  This!
10/6/2008 2:07:23 PM EDT
[#20]

Quoted:
I don't even consider them a source.  Over the years, I've read thread after thread after thread saturated with complaints about them.  Complaints not only from dozens of anonymous users but also from people I personally know and from members with long established reputations.  I don't care if they are the only company in the world listing my favorite product - I would not give them my business.  I value my time and money too much to gamble it.

I recall quite well a thread asking this same question.  The thread author was warned but decided to listen to those who "never had a problem."  He bumped his thread over a month later advising he never received his gear.

I know we have a number of Botach employees on this website.  I've approved their accounts.  And each time I do, I wonder if they'll ever chime in on one of the many complaint threads posted on our forums.  It hasn't happened yet.


That's the thing -- they aren't crooks, just jerks.  They aren't trying to rip you off, they just don't give a damn.  Hence the lack of efforts to actually defraud people.

It's a pity, because they work well when they work, but too much stress for me.

ETA:

I know lots of people who had great experiences with them until they didn't, and are now pretty quick to advise others.  You have to get someone pretty upset for that to happen.
10/6/2008 2:14:30 PM EDT
[#21]

Quoted:
I've ordered from them twice and have had no problems.


+1, except for me it was three times.  Mostly $200+ orders, e.g.a Surefire M500A.

That said, I am a gamblin' man.  I realize ordering from Botach is as risky as a roll of the dice at the craps table in Atlantic City.  I try to hedge my bets by calling and asking if the product is in stock.  If they won't confirm, I don't order.

Sometimes you got to know when to hold em and know when to fold em.  But I won't bash anyone who refuses to do business with Botach, because not every man is a gamblin' man.

10/6/2008 2:46:01 PM EDT
[#22]
Ordered boots once, a month later- not even a confirmation email was sent. I sent an email canceling my order. I never heard boo from them.
10/6/2008 2:51:35 PM EDT
[#23]
I have ordered from them 6 times in the past year and cannot complain about any part of my transactions.
10/6/2008 2:56:08 PM EDT
[#24]
According to this link - apparently not.


botach-tactical.pissedconsumer.com/
10/6/2008 2:56:12 PM EDT
[#25]
Most important thing is to get on the phone with them.  Ask to be transferred to the warehouse and check on the item you want.

bought ballistic plate from them, good transaction.
10/7/2008 6:50:02 PM EDT
[#26]
According to UPS ,something is on it way to me from them. update when it gets here to see if its complete.