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AR15.COM
10/7/2008 9:12:40 AM EDT
No internet connection, the cable company says the modem is fine, but does not show a computer or IP address on my end.  I swapped modems, same story.

There are no printers shown in the control panel, and the install a printer function does not work.

The device manager folder is empty.

The restore function does not work, there are no days highlighted to chose from.

Some programs no longer work, for example I get this message when I try to open Microsoft Street’s and Trip’s:


The windows installer service could not be accessed this can occur if you are running windows in safe mode or if the windows installer is not correctly installed.  Contact your support personnel for assistance.


Windows Media Player works, but no sound.

This is my favorite part, when I click on help and support this pops up:


Windows can not open help and support because a system service is not running.  To fix this problem start the service named help and support.



10/7/2008 9:14:11 AM EDT
[#1]
Unpossible!

XP never has issues!
10/7/2008 9:16:31 AM EDT
[#2]
Make sure you boot in regular mode, not "safe mode".

If your computer is not shutting down properly it will try to boot into safe mode for you.  Boot normally, and see if some of those issues go away.  You may also have a bad network card.
10/7/2008 9:19:33 AM EDT
[#3]
Am surprised it is having trouble, have ran this Windows program for about three years now with ZERO issues till now.  Well, I did have some trouble with my ZONE LABS firewall program a few years back, had to remove that program.

It shuts down and starts up fine.  Have never started this particular computer  in SAFE MODE.
10/7/2008 8:42:33 PM EDT
[#4]
Got it running again, will post details later....
10/7/2008 8:45:19 PM EDT
[#5]
did you play with MSCONFIG?

Sounds like someone played with MSCONFIG,

You should NEVER play with MSCONFIG.
10/8/2008 5:13:30 AM EDT
[#6]

Quoted:
did you play with MSCONFIG?

Sounds like someone played with MSCONFIG,

You should NEVER play with MSCONFIG.


Yes, I clean up the start up list with msconfig on a weekly basis, first thing I did once it was fixed too.
10/8/2008 5:27:05 AM EDT
[#7]
First thing I did was disconnect my slave drive, that is where I keep all my stuff.  There sure were a lot of dust bunnies in there.

Tried fixing it with the XP CD and running SFC /scannow.  It ran for a good half hour to no effect.

Also tried a clean install of XP but could not get it to boot from the CD, but I was not going to mess with the BIOS.

Noticed that there was a recovery function when it boots, something Compaq added, F10. Ran for a good hour, and did the trick.

Now just need to re-install my software, and customize the settings.