Posted: 8/14/2017 9:11:11 PM EDT
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Had a brief power outage yesterday, no surge
win 10 now hit the power up button and it starts to power up and a box in the screen center asks for a password which she never had . Hit the button while powering up to start in safe mode no dice , password box comes up again. Any help? |
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Purchased new computer with Windows 10 on it a year or so ago.
Spent hours setting it up, transferring files etc. 2 days later it asked for a password like your describing when I started it up. Wtf? Microsoft help desk asked if I could see my e-mail address on the screen asking for my password. When I answered no they told me there was nothing they could do to access it. I had to return it and get a new one. And yes it had a ton of sensitive crap on it in files. Some serious wtf there. |
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Quoted:
Had a brief power outage yesterday, no surge win 10 now hit the power up button and it starts to power up and a box in the screen center asks for a password which she never had . Hit the button while powering up to start in safe mode no dice , password box comes up again. Any help? Plug in your PC, monitor, router and/or modem into it so you can safely shut down your computer if an outage happens again. 
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Quoted:
Had a brief power outage yesterday, no surge win 10 now hit the power up button and it starts to power up and a box in the screen center asks for a password which she never had . Hit the button while powering up to start in safe mode no dice , password box comes up again. Any help? MS has some sort of fucked up idea the Windows Live account, email account, and local machine account should be the same. It might have ended up with the email password in configuration. Also, try a blank password. There are ways to reset it if you can can boot off a CD or thumb drive. |
| OP, at the login screen, try clicking on the power icon, press and continue to hold your shift key and select restart. Once it reboots, just select the troubleshooting option. From there, you can use the advanced settings to restore it, boot into safe mode etc,.. |
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Quoted:
OP, at the login screen, try clicking on the power icon, press and continue to hold your shift key and select restart. Once it reboots, just select the troubleshooting option. From there, you can use the advanced settings to restore it, boot into safe mode etc,.. |