Posted: 5/8/2013 2:42:36 PM EDT
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Which one is better to use and why? I am thinking probably Outlook would be more seamless.
Aviator |
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Which version of Exchange....
2007.... Go with Outlook as much as possible. 2010... OWA is very good (I run it in Chrome with no issues). Very little you must have Outlook for. In general, I prefer an email client... Outlook or Apple Mail rather than sitting in a browser.... YMMV. |
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I mean works better with Exchange servers. We are connecting via the internet to our exchange server and was wondering if outlook would work better than a browser based Outlook.
Aviator ETA: one thing I notice missing is the mail notification. With outlook I could set a mail send receive every 5 minutes, no way to do that with web based that I can see Quoted:
OWA is marginal in any browser but IE. When you say "seamless", seamless with what? |
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Quoted: ETA: one thing I notice missing is the mail notification. With outlook I could set a mail send receive every 5 minutes, no way to do that with web based that I can see Are you talking about Outlook Express, or full on Outlook? With Outlook, you don't set send/receive intervals, when connecting to an Exchange server. Exchange will push them to Outlook near instantly. |
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ETA: one thing I notice missing is the mail notification. With outlook I could set a mail send receive every 5 minutes, no way to do that with web based that I can see Are you talking about Outlook Express, or full on Outlook? With Outlook, you don't set send/receive intervals, when connecting to an Exchange server. Exchange will push them to Outlook near instantly. The current version of OWA also does push updates. |
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Though I support exchange I'm slowly moving my customers to google apps for business starting with the smaller ones.
Much easier to support and it's 2013 email isn't magic anymore and customers care more about up time more than anything else. There are seriously a million things that could go wrong on an exchange server vs. it being hosted by google. |
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I use both. Outlook when on our server or when on VPN, and the Web app when on any other off domain machine. It certainly doesn't have the power of Outlook. Is it available by itself? I thought it was a feature of Outlook ?
Forgive my ignorance, I am not an IT guy, just a user  I thought you had to have the full version of Outlook to get the web app
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Quoted: Though I support exchange I'm slowly moving my customers to google apps for business starting with the smaller ones. Much easier to support and it's 2013 email isn't magic anymore and customers care more about up time more than anything else. There are seriously a million things that could go wrong on an exchange server vs. it being hosted by google. Yep. It'll save your customers a ton of time, money and headache. In a mid-sized organization like mine, it wouldn't fly. |
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I use both. Outlook when on our server or when on VPN, and the Web app when on any other off domain machine. It certainly doesn't have the power of Outlook. Is it available by itself? I thought it was a feature of Outlook ? Forgive my ignorance, I am not an IT guy, just a user I thought you had to have the full version of Outlook to get the web appIn order to use either you have to have a client access license. The web app is fully server based and doesn't care if you ever connect via the application. |
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Lotus Notes is what you want. Laugh all you want but Lotus Notes is an incredibly powerful application with capabilities far beyond mail and calendaring. We used a custom app written in LN6 to deploy WinXP to a multinational/multibillion dollar corporation because it worked so nicely (and kinda to see if we could). |
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I use both. Outlook when on our server or when on VPN, and the Web app when on any other off domain machine. It certainly doesn't have the power of Outlook. Is it available by itself? I thought it was a feature of Outlook ? Forgive my ignorance, I am not an IT guy, just a user I thought you had to have the full version of Outlook to get the web appIn order to use either you have to have a client access license. The web app is fully server based and doesn't care if you ever connect via the application. Understood, thank you! |
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Smart move in the small business arena. Exchange is kind of hard to justify for a LOT of customers. Hosted solutions are coming down in price though.
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Though I support exchange I'm slowly moving my customers to google apps for business starting with the smaller ones. Much easier to support and it's 2013 email isn't magic anymore and customers care more about up time more than anything else. There are seriously a million things that could go wrong on an exchange server vs. it being hosted by google. |
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Lotus Notes is what you want. No love for Groupwise?  I love GroupWise it's what got me off the helpdesk and out of the call center the customer I was on the helpdesk for needed a dedicated onsite person for a groupwise project and everyone we'd normally use was already assigned so I got the chance to do it |
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Quoted: Quoted: Quoted: Lotus Notes is what you want. No love for Groupwise? I love GroupWise it's what got me off the helpdesk and out of the call center the customer I was on the helpdesk for needed an dedicated onsite person for a groupwise project and everyone we'd normally use was already assigned so I got the chance to do it I was a Novell God, right up until about 2002-2003 (I'm not gonna be modest about it - I was really, really fookin' good), when I transitioned to Cisco voice. I kinda miss it. People laugh about it now, but there are certain products they had that to this day, have no equal (technically). I remember my time fondly, because it was a time when purchasing decisions were made by engineers. That's all gone, now. |
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Though I support exchange I'm slowly moving my customers to google apps for business starting with the smaller ones. Much easier to support and it's 2013 email isn't magic anymore and customers care more about up time more than anything else. There are seriously a million things that could go wrong on an exchange server vs. it being hosted by google. Yep. It'll save your customers a ton of time, money and headache. In a mid-sized organization like mine, it wouldn't fly. I understand there are limitations but I would assume the tech will slowly mature to fit larger businesses needs. Biggest issue I see right now is the time between flipping the switch on the MX records and getting everyones exchange mailbox mail moved into their google hosted account. So far I haven't been able to find a quick way to get gigs of emails uploaded in a timely manner. |
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Quoted: Some of those needs are really specialized. Quick example off the top of my head: My voicemails are dropped directly into my Exchange mailbox. When I use my phone to listen to a voicemail, in reality, it's actually playing a .wav file attached to an email, sitting in my normal Exchange mailbox. It's so tightly integrated, that if I decide to open the email containing my voice message (which is what I usually do, to listen to a message), it immediately shuts off the MWI light on my phone. I understand there are limitations but I would assume the tech will slowly mature to fit larger businesses needs. There are dozens of little things like this, that users in larger companies with their own IT staff kind of take for granted. Another seemingly silly example that would get me lynched, if it went away: I can create a calendar entry in Outlook that not only reserves time on a conference bridge, but automatically emails invited participants with the call-in number, password, etc.
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Some of those needs are really specialized. Quick example off the top of my head: My voicemails are dropped directly into my Exchange mailbox. When I use my phone to listen to a voicemail, in reality, it's actually playing a .wav file attached to an email, sitting in my normal Exchange mailbox. It's so tightly integrated, that if I decide to open the email containing my voice message (which is what I usually do, to listen to a message), it immediately shuts off the MWI light on my phone. I understand there are limitations but I would assume the tech will slowly mature to fit larger businesses needs. There are dozens of little things like this, that users in larger companies with their own IT staff kind of take for granted. Another seemingly silly example that would get me lynched, if it went away: I can create a calendar entry in Outlook that not only reserves time on a conference bridge, but automatically emails invited participants with the call-in number, password, etc. These are good examples. There is indeed a difference between business class and good enough to get by software, but not everyone is set up to take advantage of it. For the most part, no one is JUST using Exchange for email these days. |
| Our OWA has constant issues. It will randomly log you out, sometimes after 30 seconds, sometimes after 30 days. It likes to log you out while you're responding to an email, so that when you hit "send" you get an error and then lose your laboriously typed reply unless you had the foresight to hit ctrl+a/ctrl+c before you hit send. |
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Some of those needs are really specialized. Quick example off the top of my head: My voicemails are dropped directly into my Exchange mailbox. When I use my phone to listen to a voicemail, in reality, it's actually playing a .wav file attached to an email, sitting in my normal Exchange mailbox. It's so tightly integrated, that if I decide to open the email containing my voice message (which is what I usually do, to listen to a message), it immediately shuts off the MWI light on my phone. I understand there are limitations but I would assume the tech will slowly mature to fit larger businesses needs. There are dozens of little things like this, that users in larger companies with their own IT staff kind of take for granted. Another seemingly silly example that would get me lynched, if it went away: I can create a calendar entry in Outlook that not only reserves time on a conference bridge, but automatically emails invited participants with the call-in number, password, etc. Some days, I live or die by my Outlook calendar. I also love the feature of sending someone a Live Meeting email invite, turn on desktop sharing, and within a few seconds they are looking at my screen (or I'm looking at theirs) after they click the link in their email. Easy peasy. |
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Quoted: Quoted: Quoted: Some of those needs are really specialized. Quick example off the top of my head: My voicemails are dropped directly into my Exchange mailbox. When I use my phone to listen to a voicemail, in reality, it's actually playing a .wav file attached to an email, sitting in my normal Exchange mailbox. It's so tightly integrated, that if I decide to open the email containing my voice message (which is what I usually do, to listen to a message), it immediately shuts off the MWI light on my phone. I understand there are limitations but I would assume the tech will slowly mature to fit larger businesses needs. There are dozens of little things like this, that users in larger companies with their own IT staff kind of take for granted. Another seemingly silly example that would get me lynched, if it went away: I can create a calendar entry in Outlook that not only reserves time on a conference bridge, but automatically emails invited participants with the call-in number, password, etc. These are good examples. There is indeed a difference between business class and good enough to get by software, but not everyone is set up to take advantage of it. For the most part, no one is JUST using Exchange for email these days. It gets worse (better?). You send me an email. I decide that it's complicated enough, to warrant a phone call to respond. As I look at your name in the "From" field, I see a little red dot next to your name. I hover my mouse over it, and the tooltip tells me you're on the phone. A few seconds later (because you hung up - not because you clicked anything), I see the dot change to green, indicating that you're now available. I hover over your name, click the phone icon, and my physical desk phone goes off-hook and calls you. It's just another example of what's possible when you have a full IT staff at your disposal, why you'd be reluctant to give it up, and what kind of challenges companies like Google have, as they attempt to "mature" to accommodate the needs of larger companies.
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Some of those needs are really specialized. Quick example off the top of my head: My voicemails are dropped directly into my Exchange mailbox. When I use my phone to listen to a voicemail, in reality, it's actually playing a .wav file attached to an email, sitting in my normal Exchange mailbox. It's so tightly integrated, that if I decide to open the email containing my voice message (which is what I usually do, to listen to a message), it immediately shuts off the MWI light on my phone. I understand there are limitations but I would assume the tech will slowly mature to fit larger businesses needs. There are dozens of little things like this, that users in larger companies with their own IT staff kind of take for granted. Another seemingly silly example that would get me lynched, if it went away: I can create a calendar entry in Outlook that not only reserves time on a conference bridge, but automatically emails invited participants with the call-in number, password, etc. These are good examples. There is indeed a difference between business class and good enough to get by software, but not everyone is set up to take advantage of it. For the most part, no one is JUST using Exchange for email these days. It gets worse (better?). You send me an email. I decide that it's complicated enough, to warrant a phone call to respond. As I look at your name in the "From" field, I see a little red dot next to your name. I hover my mouse over it, and the tooltip tells me you're on the phone. A few seconds later (because you hung up - not because you clicked anything), I see the dot change to green, indicating that you're now available. I hover over your name, click the phone icon, and my physical desk phone goes off-hook and calls you. It's just another example of what's possible when you have a full IT staff at your disposal, why you'd be reluctant to give it up, and what kind of challenges companies like Google have, as they attempt to "mature" to accommodate the needs of larger companies. Ours isn't quite that good...we have the dots showing people's status, but they don't change based on phone calls. The user can change them manually, or they'll automatically change based on being in a meeting or having their computer idle/locked. If I were to click "Call", it would set up a Microsoft Communicator "call" instead of using the desk phone. |