Posted: 12/27/2002 2:29:02 AM EDT
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Does anyone know of any OpenSource CAD (Computer Aided Dispatch) software? We're getting our patrol division up and running, but our budget will not even come close to covering any of the commercial products. I'd prefer something that had report tracking capability, as well. Firearms inventory software would be helpful, if anyone knows where to find that. I've been all over Dogpile, Google, etc., and not having much luck. |
| Im not sure what type of software your needing. Most if not all of the software used by dispatch will have to be provided by the agency or company offering that service. For example, the 911 software will need to be provided by the company offering the 911 service. Our software is provided by CML technologies but we will soon be upgrading to a southwestern bell system. The software and computers needed to get DL and tag returns, and to enter, modify and remove entries from NCIC, will need to be paid for by your department, and will then be provided by your respective state agency, (here in Oklahoma the agency is called OLETS). Microsoft makes a software program that is used for dispatch radio logs, incident reports etc. It is called Winbadge but it will not handle a 911 system, or ncic terminal. I believe winbadge will serve as an offender database, but i have no idea where you would find a copy of this software. |
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E911 capability is not needed. We receive our calls from a central alarm center, and from clients. I just need incident tracking and report tracking, as well as having an easy way to keep track of the vehicles in the field. Copy on the Winbadge. IRIMS is also OUT. |
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I am not sure of your specific needs however I am familiar with a lot of non-dispatch software. It sounds as though you could use an IT help desk software package. Almost all of them are for handling calls, placing them in a queue, prioritization, escalation and provide web based access for easier administration. Many also have asset management/inventory. Simply take one of these packages and change the field names, which are usually customizable. I don't have any free suggestions at the moment but if something comes up I will let you know. Search the web using dogpile.com or yahoo.com and you will find something. Do you really mean "free" or do you mean not $5000? |
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Cheap enough for me to pay for it out of my pocket, as we are currently over budget. I just need something that I can use to document calls as they come in, and record where the officers are. I'm currently using a pad, pen, and 3x5 cards, along with our @Road GPS/messaging system. |