Posted: 4/17/2014 5:17:46 AM EDT
| Anybody have any problem with Muck Boot products or their customer service? I was a loyal customer until recently. Thinking about switching to another brand. Loved their products until the last one I bought come apart on me. Customer service said I would receive a new pair within a week. Two weeks went by and no package, so I contacted them again and was told "they are shipping out today". Three weeks went by and no package. Contacted them again, and was told "will find out what the problem is and get back to you". Its been 2 days and still no word from them. Wanting to know if this is an isolated case, or if this is a pattern with them. Anybody experience anything similar? |
| The only time I had an issues was when I wore them post Katrina to clean out my great aunts house and they got some chemicals on them and proceeded to breakdown and dryrot very quickly. I called them up and they provided me a new pair within a couple of weeks. I had to send my old ones back in to them but then they shipped my new ones out quickly. I have a pair of their garden shoes that I wear a lot even though my dog chewed one up a little bit. No issues other than they will make my feet sweat. I would call and email them every day. How old are the boots? |
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I like Lacrosse better, especially the Burly's. Mucks moved production to China and you can buy the exact same boot for half price or less at Southern States and other places now, just without the muck name. I agree, Mucks are way overpriced.. Burlys are great. Catch them on sale at Rural King for about 50 |
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I just looked at their site and I like the look of the Groundouts. How do they run size wise? Quoted:
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I'm happy with my Wesco boots.I was trashing Redwings 2-3 times a year,my Wescos have already survived 6 months without too much wear and tear. I just looked at their site and I like the look of the Groundouts. How do they run size wise? True to size,I ordered 11's and they fit perfect. |
| I don't really know much about their CS, but the Muck's I have are great. I bought them about 6 years ago. They have waded a lot of concrete, and in the winter time they spend a lot of time in the mud and manure in the cattle feed lot. I can't complain, but I have heard people say the new production of the last year are not very good. |
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True to size,I ordered 11's and they fit perfect. Quoted:
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I'm happy with my Wesco boots.I was trashing Redwings 2-3 times a year,my Wescos have already survived 6 months without too much wear and tear. I just looked at their site and I like the look of the Groundouts. How do they run size wise? True to size,I ordered 11's and they fit perfect. Awesome thank you. I'm a 13 in pretty much everything except for most boots, which I wear a 12 in. Don't want to mess around getting the wrong size if I buy a >$400 boot. 
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Awesome thank you. I'm a 13 in pretty much everything except for most boots, which I wear a 12 in. Don't want to mess around getting the wrong size if I buy a >$400 boot. Quoted:
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I'm happy with my Wesco boots.I was trashing Redwings 2-3 times a year,my Wescos have already survived 6 months without too much wear and tear. I just looked at their site and I like the look of the Groundouts. How do they run size wise? True to size,I ordered 11's and they fit perfect. Awesome thank you. I'm a 13 in pretty much everything except for most boots, which I wear a 12 in. Don't want to mess around getting the wrong size if I buy a >$400 boot. I hear that man. |