Posted: 12/12/2007 8:15:22 PM EDT
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So I took my truck to get an oil change. I leave and now there is a strange rattle coming from the front passenger wheel well. Seems to rattle when the road is bumpy, and sounds like it is something to do with my front passenger side tire/shocks/brakes/something. I can't seem to pinpoint it, but I'm livid right now. This was not something that existed before I took it in to get an oil change and now it's making this annoying sound. It seems to be getting worse. I didn't have a chance to go back to the Express Lube to speak to them about this. My question is, they can just deny it and take no responsibility, right? If this ends up being something they did, but I cannot prove, I will be more than pissed and want to know what restitution I can get? I'm not looking to start a fight, but I don't think taking my truck in for an oil change should lead me to repairs I did not cause the need for. Man, I'm pissed. 
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Is it a Dodge? If mine didn't rattle, I would think something fell the fuck off. Turn up the stereo and don't blame the guys that do oil changes for things that are out of their control. The filter and plug aren't related to your tie rods, power steering pump or transmission. Facts, not magic!!!!
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No, it's a Nissan Pathfinder. And I don't listen to the radio in my truck. This noise is new, and started when I left. It's not a matter of blaming them for something I did. It's a matter of something has changed from before I took it in to when I drove away. You do the math. |
I usually do change the oil myself, but it's cold, there's snow on the ground and I don't have a garage. I didn't think taking it to get changed somewhere would amount to something like this. |
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Check the wheel before you go any further I have seen wheel lugs left loose after services many times. 100 reasons why there is a noise after a truck gets lifted up in the air and the wheels become unlaoded and then loaded again when they let it down. Most go away within a few miles or a few potholes. Bring it back and be calm polite dont accuse just make statements that give as much detail as possible as to the location and how it started. Watch them. |
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What year pathfinder? If it's a newer one, they have a trap door on the front of the skid plate that covers the filter. It might've been left loose, that sort of thing happens every so often in the quick lube buisness. Take it back to the service center and tell them about the symptoms. If you really want to be taken care of at places like this, don't go in there accusing anyone. They really aren't gonna give a rats ass about your truck if you walk in there telling them they already messed something up (not implying that was your plan). However, if you return and tell the technicians about it calmly and reasonably I'm sure they'll take good care of you. With the kind of people I see that come into our bays, it's makes everything so much easier when you have a customer who isn't on a hair trigger to jump down your throat, even when they come back with a problem. Chances are it's something minor that can be remedied on the spot. If they did mess up, they'll probably end up eating the cost. |
If you're a little crazy then there are still 2 or more people to blame.  I always did my own oil, but the new car is a little bit too low to the ground for me to want to deal with it. I think that one of the places around town will get my business. |
Synthetic is the reason I went back to doing my own oil changes. The interval is longer and the quick-lube joints have a severe upcharge for synthetics. |
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Oh yes. The gool ol' "Ever since you guys ........ my cars been ......... Look, rarely is a problem related to previous work, even if the problem is right after the service. The front passenger wheel well has nothing to do with changing the oil. Just get it checked out. A quick guess would be either a sway bar link or bushing on the right side. both inexpensive parts. good luck |
| I wouldnt take my vehicle within 100 yards of one of those express oil change places, I have heard to many horror stories. The last time I took my vehicle to one of those places (about 10 years ago) the bastards tightened my drain plug so tight it stripped the threads. Change your own oil and be done with it, it only takes 15 minutes. |