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AR15.COM
12/10/2008 11:47:58 AM EDT
I just built a new system, and I've had more trouble getting all the software correct.  

Okay, here's the only dilemma I have left.

I have a ATI HD 3870 X2 PCI 16X video card that I'm trying to install.  

The mobo has an on board nVidia card.

I have the card in my system, and I'm using the on board video to try to install the ATI drivers from the CD.  When I hook my LCD up to the ATI card, it doesn't get any signal.

When I try to run the ATI CD it says that there is NO HARDWARE FOUND.  I also don't see the ATI PCI card in the device manager.

I've already tried to uninstall the nVidia drivers, and restarted only to have the computer find it, and reinstall the drivers.. lol..

Is there some driver that would be missing causing the missing PCI E card?

I'm going to try downloading the Catalyst drivers from ATI and see if I can just install those.  

12/10/2008 11:54:01 AM EDT
[#1]
There should be some hardware detection of the PCI-E card no matter what.

Get your motherboard manual out and see what it says about disabling onboard video.

If you get through that and it still doesnt detect the cart vote is a bad slot or a bad card.  Any chance you can try the card in a different computer?

If you plan on using a computer for gaming, in general it's better to get one without onboard video anyway. (For the next build...)
12/10/2008 11:59:21 AM EDT
[#2]
Take the new PCI card out of your system, start it up and go to the BOIS setup, disable your motherboard graphics card.  save settings and exit.  Turn off system, install new PCI card, plug monitor into that. turn it all on.... install drivers.

Most if not all PCI graphic cards run a VGA emmulation mode for startup, etc.  Your windows will boot with a low res.  But once you install drivers all will be well.

If you not getting any video, you may not have enough 12V power going to it from your power supply.  Some PCI cards require a rather large power supply.  If they don't see required power - no video.  Some PCI cards have thier own power connector to attach to the power supply, others get thier power from the PCI slot.
12/10/2008 12:09:28 PM EDT
[#3]
Yeah, I will try the bios thing.

I just had to buy a new 650W power supply this morning, the original one popped last night on first start up.

It connects to the card with 2 6 pin connectors.
12/10/2008 4:38:20 PM EDT
[#4]
Well, nothin.. I'm gona go to a friends house and try out his old PCI E 16 card...

12/10/2008 7:35:54 PM EDT
[#5]
Looks like my card is the problem.  I tried a friends PCI E card out and it worked fine.  Okay, so I guess I'll return it to NewEgg for another one.  They make it pretty easy with doing the RMA's online.

I had to do an RMA with Acer, and it they sucked so bad I just bought a new monitor.