Posted: 7/30/2013 1:59:50 AM EDT
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My work laptop is painfully slow...(HP Elitebook)
Last week one of the IT guys spent an afternoon working on it. He found some viruses, got rid of them, built a new profile for me, madeit so that the processor was running at 2.4 ghz and not the 1.17 ghz that is the company default, and it worked extremely well for about two days... Yesterday it went back to being slow...For example, if I have an excel document open and a word document open (those are the only two things open), and I try to switch back and forth between the two, it can take up to a minute (a full minute, I timed with a timer). Also, the processor is running back to 1.17 ghz and not 2.4 (is there a way to change this myself).? Any ideas as to what could be going on ?? |
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Quoted:
My work laptop is painfully slow...(HP Elitebook) Last week one of the IT guys spent an afternoon working on it. He found some viruses, got rid of them, built a new profile for me, madeit so that the processor was running at 2.4 ghz and not the 1.17 ghz that is the company default, and it worked extremely well for about two days... Yesterday it went back to being slow...For example, if I have an excel document open and a word document open (those are the only two things open), and I try to switch back and forth between the two, it can take up to a minute (a full minute, I timed with a timer). Also, the processor is running back to 1.17 ghz and not 2.4 (is there a way to change this myself).? Any ideas as to what could be going on ?? Have you added any Excel plugins lately? Some of them can cause nightmarish problems. |
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Quoted:
Have you added any Excel plugins lately? Some of them can cause nightmarish problems. Quoted:
Quoted:
My work laptop is painfully slow...(HP Elitebook) Last week one of the IT guys spent an afternoon working on it. He found some viruses, got rid of them, built a new profile for me, madeit so that the processor was running at 2.4 ghz and not the 1.17 ghz that is the company default, and it worked extremely well for about two days... Yesterday it went back to being slow...For example, if I have an excel document open and a word document open (those are the only two things open), and I try to switch back and forth between the two, it can take up to a minute (a full minute, I timed with a timer). Also, the processor is running back to 1.17 ghz and not 2.4 (is there a way to change this myself).? Any ideas as to what could be going on ?? Have you added any Excel plugins lately? Some of them can cause nightmarish problems. There are excel plugins, but it is that slow even without excel open. |
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Your IT guy overclocked your Elitebook by over 2x clock speed? Mmkay.
IT manager here. I would never have one of my guys do that. We issue various elitebooks also, and its not like you can just beef up the cooling on a laptop. It may run fine, but there's a pretty good chance its going to be unstable like that, not to mention dominate your battery and heat up like a cast iron skillet. The processor clock speed is pretty much never the bottleneck with current machines anyway, especially if you're just running business apps. While painful, your best bet is just to get a fresh image on it (especially if they already cleaned up some malware and dicked with it). Ask for an SSD with a fresh image. You'll be all set. |
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If there was malware on the computer, KILL IT WITH FIRE! You MUST reload from known good media. Accept no substitute. AV that finds malware prior to installation is great. If it finds it after it is installed, see first line. You can never trust a machine that has been compromised, not even a little.
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Quoted:
Your IT guy overclocked your Elitebook by over 2x clock speed? Mmkay. IT manager here. I would never have one of my guys do that. We issue various elitebooks also, and its not like you can just beef up the cooling on a laptop. It may run fine, but there's a pretty good chance its going to be unstable like that, not to mention dominate your battery and heat up like a cast iron skillet. The processor clock speed is pretty much never the bottleneck with current machines anyway, especially if you're just running business apps. While painful, your best bet is just to get a fresh image on it (especially if they already cleaned up some malware and dicked with it). Ask for an SSD with a fresh image. You'll be all set. Not sure I understand... It is a 2.4 ghz processor that was set to run at 1.17 ghz..he made it so that it runs full speed (or close to it at 2.39 ghz)... how is that overclocking? |
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There may be a "speed stepping" power manager profile in use in order to maximize the batterylife.
Basically some laptops have the option to run slower in order to get more time out of the battery. Sometimes these power manager profiles are setup through the system administrator and sent out via group policy. Or it may be a setting in the bios as well. Talk to your it folks and see what sort of things they may have running in the background (os updates, virus definitions downloads, etc) because it could just be something they need to do but their timing it for when you should be off the clock. If you shut down your laptop during the time these updates need to run, depending on the business rules for the updates, they may all end up running as soon as you reboot in order to work through the backlog of tasks. Posted Via AR15.Com Mobile |
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Quoted:
There may be a "speed stepping" power manager profile in use in order to maximize the batterylife. Basically some laptops have the option to run slower in order to get more time out of the battery. Sometimes these power manager profiles are setup through the system administrator and sent out via group policy. Or it may be a setting in the bios as well. Talk to your it folks and see what sort of things they may have running in the background (os updates, virus definitions downloads, etc) because it could just be something they need to do but their timing it for when you should be off the clock. If you shut down your laptop during the time these updates need to run, depending on the business rules for the updates, they may all end up running as soon as you reboot in order to work through the backlog of tasks. Posted Via AR15.Com Mobile in case anyone is interested, the problem was a bad docking station. |
