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AR15.COM
5/28/2014 5:59:44 AM EDT
OK, I have a CRAZY computer problem:
A raccoon ate through some power lines nearby and the surge took out a PC. It’s an HP WX4400 workstation. On boot you get 5 beeps indicating a “pre-video memory error”. Here’s what I’ve done so far:
Remove all cards: Still 5 beeps
Remove all RAM chips: Still 5 beeps.
Unhook everything from motherboard except P-Supply: 5 beeps.
Installed new power supply: 5 beeps.

NOW…. Advanced troubleshooting:
Replaced the CPU (Intel E6600) with brand new Intel E7400. Attached HDD, new power supply, and installed different RAM. So essentially it’s a new PC with the original case and HDD: NO BEEPS, looks like its booting….but, no video.
Install new video card (no onboard video): No change.

Hmmmmm… Screw it. Ordered used/known good identical MOBO from Ebay.
New MOBO/original CPU, original RAM: 5 beeps.
New MOBO/original CPU, different RAM: 5 beeps
New MOBO/new CPU, same different RAM, new video card: NO BEEPS, looks like its booting….but, no video AGAIN.
New MOBO/new CPU, same different RAM, OLD video card: NO BEEPS, looks like its booting….but, no video AGAIN.

Reset CMOS: No change.

What in blue Hell am I missing here?!?!? This is the weirdest thing I’ve ever seen.


Here is a link to the manual
Here is a link to the PC specs
Here is a link to the E6600 specs
Here is a link to the E7400 Specs
5/28/2014 6:42:59 AM EDT
[#1]
Going full VooDoo now.

Plugged in PS/2 style KB and mouse instead of USB: no change
Tapped F10 while "booting": no change
Swapped HDD SATA cable and disconnected Optical drive SATA: no change
Swapped HDD: no change.


5/28/2014 6:44:32 AM EDT
[#2]
sounds like a motherboard issue...
5/28/2014 6:48:39 AM EDT
[#3]
Quoted:
New MOBO/new CPU, same different RAM, new video card: NO BEEPS, looks like its booting….but, no video AGAIN.
New MOBO/new CPU, same different RAM, OLD video card: NO BEEPS, looks like its booting….but, no video AGAIN.
View Quote

Did you try a new cable or monitor? I'm guessing by "looks like it's booting" means you're seeing the CPU light flashing and hearing the HDD spin and stuff, so if you're trying multiple video cards with nothing ever popping up on-screen (even during the boot sequence), then maybe it's the cable/monitor.
5/28/2014 6:53:21 AM EDT
[#4]
Quote History
Quoted:
sounds like a motherboard issue...
View Quote


SEE OP. Replaced MOBO.
5/28/2014 6:53:57 AM EDT
[#5]
Quote History
Quoted:

Did you try a new cable or monitor? I'm guessing by "looks like it's booting" means you're seeing the CPU light flashing and hearing the HDD spin and stuff, so if you're trying multiple video cards with nothing ever popping up on-screen (even during the boot sequence), then maybe it's the cable/monitor.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:
New MOBO/new CPU, same different RAM, new video card: NO BEEPS, looks like its booting….but, no video AGAIN.
New MOBO/new CPU, same different RAM, OLD video card: NO BEEPS, looks like its booting….but, no video AGAIN.

Did you try a new cable or monitor? I'm guessing by "looks like it's booting" means you're seeing the CPU light flashing and hearing the HDD spin and stuff, so if you're trying multiple video cards with nothing ever popping up on-screen (even during the boot sequence), then maybe it's the cable/monitor.


Monitor and cable are good. I've been using them to test other PCs all day. As to "looks like its booting"... yes, all the fans spin up, fron LED lights, and you can hear the HDD spin up.
5/28/2014 6:55:20 AM EDT
[#6]
Buy a Mac.

TRG
5/28/2014 6:57:31 AM EDT
[#7]
Quote History
Quoted:


Monitor and cable are good. I've been using them to test other PCs all day. As to "looks like its booting"... yes, all the fans spin up, fron LED lights, and you can hear the HDD spin up.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:
Quoted:
New MOBO/new CPU, same different RAM, new video card: NO BEEPS, looks like its booting….but, no video AGAIN.
New MOBO/new CPU, same different RAM, OLD video card: NO BEEPS, looks like its booting….but, no video AGAIN.

Did you try a new cable or monitor? I'm guessing by "looks like it's booting" means you're seeing the CPU light flashing and hearing the HDD spin and stuff, so if you're trying multiple video cards with nothing ever popping up on-screen (even during the boot sequence), then maybe it's the cable/monitor.


Monitor and cable are good. I've been using them to test other PCs all day. As to "looks like its booting"... yes, all the fans spin up, fron LED lights, and you can hear the HDD spin up.

I'm guessing you left the new (known good) power supply in when you switched out the mobo, etc.?

If so, I'm at a loss as well, sounds like you've replaced everything or are using known good parts, my only other thought is that it's now possessed by a electrical space demon and the whole thing should be blown up with the largest amount of explosives you can get your hands on.
5/28/2014 6:57:37 AM EDT
[#8]
Last time I saw something like that, it was a grounding issue.  The motherboard was touching something metal.
5/28/2014 6:58:47 AM EDT
[#9]
Does the new Mobo have onboard video?  You may need to plug in your monitor to that port initially until you go into the bios and tell it to use PCI-E graphics.  Not all mobos are auto-detect.
5/28/2014 7:00:25 AM EDT
[#10]
Quote History
Quoted:

I'm guessing you left the new (known good) power supply in when you switched out the mobo, etc.?

If so, I'm at a loss as well, sounds like you've replaced everything or are using known good parts, my only other thought is that it's now possessed by a electrical space demon and the whole thing should be blown up with the largest amount of explosives you can get your hands on.
View Quote View All Quotes
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Quote History
Quoted:
Quoted:
Quoted:
Quoted:
New MOBO/new CPU, same different RAM, new video card: NO BEEPS, looks like its booting….but, no video AGAIN.
New MOBO/new CPU, same different RAM, OLD video card: NO BEEPS, looks like its booting….but, no video AGAIN.

Did you try a new cable or monitor? I'm guessing by "looks like it's booting" means you're seeing the CPU light flashing and hearing the HDD spin and stuff, so if you're trying multiple video cards with nothing ever popping up on-screen (even during the boot sequence), then maybe it's the cable/monitor.


Monitor and cable are good. I've been using them to test other PCs all day. As to "looks like its booting"... yes, all the fans spin up, fron LED lights, and you can hear the HDD spin up.

I'm guessing you left the new (known good) power supply in when you switched out the mobo, etc.?

If so, I'm at a loss as well, sounds like you've replaced everything or are using known good parts, my only other thought is that it's now possessed by a electrical space demon and the whole thing should be blown up with the largest amount of explosives you can get your hands on.

Yup. Even swapped backed to old supply for a giggle and nothing.
5/28/2014 7:01:34 AM EDT
[#11]
Replace everything but the case and turn it into your insurance, often when this happens or lightning strike it will fry everything to some degree, best option is start over. Get a good UPS that filters the power to prevent this. My old UPS took a lightning strike and everything connected to it was fine
5/28/2014 7:01:47 AM EDT
[#12]
Quote History
Quoted:
Last time I saw something like that, it was a grounding issue.  The motherboard was touching something metal.
View Quote


Only thing that squashes that is that it happened without any physical changes, just a surge.

AND, new MOBO was installed and nothing seemed out of sorts, but I suppose the possibility still exists.
5/28/2014 7:02:27 AM EDT
[#13]
Quote History
Quoted:
Does the new Mobo have onboard video?  You may need to plug in your monitor to that port initially until you go into the bios and tell it to use PCI-E graphics.  Not all mobos are auto-detect.
View Quote



Nope. No onboard. Covered that in OP.
5/28/2014 7:05:15 AM EDT
[#14]
Sounds like the power supply has lost a power rail or two and isn't supplying any/enough voltage to power up the video card.
5/28/2014 7:05:29 AM EDT
[#15]
Quote History
Quoted:
Replace everything but the case and turn it into your insurance, often when this happens or lightning strike it will fry everything to some degree, best option is start over. Get a good UPS that filters the power to prevent this. My old UPS took a lightning strike and everything connected to it was fine
View Quote


This is for a MSP Forensic Lab. I don't think we have insurance for stuff like this... And here's the sweet part: The A-Hole manufacturer wants $8300 to replace the PC
Hence my desire to try every last possible remedy.
5/28/2014 7:06:45 AM EDT
[#16]
Quote History
Quoted:
Sounds like the power supply has lost a power rail or two and isn't supplying any/enough voltage to power up the video card.
View Quote


Nope. New supply is 3X more power than original supply.
Also, (unrelated to your post) just tried new CPU fan for giggles: no change
5/28/2014 7:10:03 AM EDT
[#17]
Did you swap the HDD with one from another PC, or a new one with a fresh install of Windows?

Since you replaced pretty much all of the hardware I'm thinking that it might be some kind of driver issue... on second thought, try disconnecting any Peripheral drives/devices and see what happens.
5/28/2014 7:13:08 AM EDT
[#18]
How do you know the Ebay MB is good?
 






I would pull everything out of the case and only hook up (Outside of the case) the new MB, new CPU, different ram, new PSU, new video card and then plug it into the monitor and boot it up.  See if that gets you at least the BIOS screen showing up on the monitor

 
5/28/2014 7:14:57 AM EDT
[#19]
Stuxnet. Your refrigerator is going to try to kill you.

Posted Via AR15.Com Mobile
5/28/2014 7:16:49 AM EDT
[#20]
I would have sent it to recycling after the 5 beeps. Computers are just too cheap to waste much time on.





5/28/2014 7:17:50 AM EDT
[#21]
In general:
5 short beeps
Your motherboard is complaining. Try reseating the memory and rebooting. If that doesn't help, you should consider another motherboard. You could probably get away with just replacing the CPU.
5/28/2014 7:21:40 AM EDT
[#22]
Quote History
Quoted:
Did you swap the HDD with one from another PC, or a new one with a fresh install of Windows?

Since you replaced pretty much all of the hardware I'm thinking that it might be some kind of driver issue... on second thought, try disconnecting any Peripheral drives/devices and see what happens.
View Quote


Fresh XP install from another PC. Already tried disconnecting everything, see OP.
5/28/2014 7:22:36 AM EDT
[#23]
Are you sure the MB supports the 45nm E7400 without a bios update?
5/28/2014 7:24:29 AM EDT
[#24]
Quote History
Quoted:
How do you know the Ebay MB is good?  

I would pull everything out of the case and only hook up (Outside of the case) the new MB, new CPU, different ram, new PSU, new video card and then plug it into the monitor and boot it up.  See if that gets you at least the BIOS screen showing up on the monitor
 
View Quote


Ebay supplier said it was good and had like 20 of them for sale. It was packaged extremely well and they have good feedback, so other than that there's no way to be sure it's good.

I'm agreeing with you on the "outside the case" test. unfortunately I have to hit the road in a few for a priority outage and will likely be gone for the rest of the day. I might be able to have a colleague hit that test for me, though. It would at least rule out some sort of case short.
5/28/2014 7:25:46 AM EDT
[#25]
Well, there is a possibility of it being a bad monitor as well.  Have you ruled that out?
5/28/2014 7:25:51 AM EDT
[#26]
Disconnect all usb port extenders/card readers that aren't coming directly off of the motherboard.  Also, disconnect all optical disk drives.  I would suspect anything that stays with the case when you replace the motherboard at this point.
5/28/2014 7:26:30 AM EDT
[#27]
Quote History
Quoted:
Are you sure the MB supports the 45nm E7400 without a bios update?
View Quote


This ^
5/28/2014 7:28:31 AM EDT
[#28]
dead monitor..
5/28/2014 7:29:50 AM EDT
[#29]
Were you properly grounded before you started messing with things?
5/28/2014 7:33:29 AM EDT
[#30]
If your original CPU is fried and the MB doesn't support the e7400 you would need another e6600 to test it.  If you can get it to boot and install the latest BIOS it might work with the new CPU if it is a compatability problem.












BIOS download


 

 
5/28/2014 7:37:41 AM EDT
[#31]
Tried the MOBO outside the case. No love.

I'm starting to think the E7400/BIOS issue could be likely. Unless anybody has more ideas, I will try to source an E6600 and test that.
5/28/2014 7:37:52 AM EDT
[#32]
Quote History
Quoted:


Fresh XP install from another PC. Already tried disconnecting everything, see OP.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:
Did you swap the HDD with one from another PC, or a new one with a fresh install of Windows?

Since you replaced pretty much all of the hardware I'm thinking that it might be some kind of driver issue... on second thought, try disconnecting any Peripheral drives/devices and see what happens.


Fresh XP install from another PC. Already tried disconnecting everything, see OP.


In the OP you said that you removed cards, I was thinking more along the lines of disc drives that plug into the MOBO. You know, CD-ROM/3.5" and things like that.

Basically unplug anything from the MB that does not need to be plugged in in order for the PC to run, and go from there.

It may be a long shot, but it has worked for me in the past.
5/28/2014 7:42:42 AM EDT
[#33]
Quote History
Quoted:


In the OP you said that you removed cards, I was thinking more along the lines of disc drives that plug into the MOBO. You know, CD-ROM/3.5" and things like that.

Basically unplug anything from the MB that does not need to be plugged in in order for the PC to run, and go from there.

It may be a long shot, but it has worked for me in the past.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:
Quoted:
Did you swap the HDD with one from another PC, or a new one with a fresh install of Windows?

Since you replaced pretty much all of the hardware I'm thinking that it might be some kind of driver issue... on second thought, try disconnecting any Peripheral drives/devices and see what happens.


Fresh XP install from another PC. Already tried disconnecting everything, see OP.


In the OP you said that you removed cards, I was thinking more along the lines of disc drives that plug into the MOBO. You know, CD-ROM/3.5" and things like that.

Basically unplug anything from the MB that does not need to be plugged in in order for the PC to run, and go from there.

It may be a long shot, but it has worked for me in the past.


Already tried.
5/28/2014 7:43:31 AM EDT
[#34]
Quote History
Quoted:


In the OP you said that you removed cards, I was thinking more along the lines of disc drives that plug into the MOBO. You know, CD-ROM/3.5" and things like that.

Basically unplug anything from the MB that does not need to be plugged in in order for the PC to run, and go from there.

It may be a long shot, but it has worked for me in the past.
View Quote View All Quotes
View All Quotes
Quote History
Quoted:
Quoted:
Quoted:
Did you swap the HDD with one from another PC, or a new one with a fresh install of Windows?

Since you replaced pretty much all of the hardware I'm thinking that it might be some kind of driver issue... on second thought, try disconnecting any Peripheral drives/devices and see what happens.


Fresh XP install from another PC. Already tried disconnecting everything, see OP.


In the OP you said that you removed cards, I was thinking more along the lines of disc drives that plug into the MOBO. You know, CD-ROM/3.5" and things like that.

Basically unplug anything from the MB that does not need to be plugged in in order for the PC to run, and go from there.

It may be a long shot, but it has worked for me in the past.

solid advice.
5/28/2014 7:48:42 AM EDT
[#35]
Did you replace all cabling? Might be a little lead in there somewhere that's fused or broken.
5/28/2014 7:51:14 AM EDT
[#36]
OP:

Throw that computer in the trash. Your situation is a time suck at this point.  Here's what's happening.   You had a mobo that got seriously fucked.  AND some components too.   Then you replaced some components into the fuxored MOBO and you fucked those components.   Now you replaced the mobo, but then fuxored it with the damaged components.   Tell the powers that be to spring for a good double conversion UPS and move on.   That machine and ALL the components you're fucking about with are toast.   TOAST.

Go on eBay and pay $450 for a 2010 era Dell T5400 or T7400 with the dual X5460 processors and the pitiful maximum of memory that XP can use.   8 cores of Xeon, even a generation prior, will do whatever you need the system to do and these systems are a lot of bang for the buck and plentiful.   The deal is that their hayday was the era of VISTA.   And for that reason there's a lot of them on retirement now.   Better still, come on into the 64 bit world and grab one of the systems on there with at least 12GB of ram and put Windows 7 or Windows 8 on it.    Hell, even the 2.3ghz Xeons will blow that box of yours out of the water.

I got one (with just the 2.6gz dual Xeons) and its been a tank with Windows 7 64 bit.   I only paid like $150 for mine, but that was bare bones without hard discs and OS.  
5/28/2014 8:16:31 AM EDT
[#37]
My experience in electronics has taught me to start with probing the power supply and then inspect for a mechanical problem.

Have you probed the PS under load?

Have you carefully inspected and probed all connectors and switches, etc.?
5/28/2014 8:36:13 AM EDT
[#38]
I'm betting it might be the CPU. Some MOBOs won't support CPUs even if they have have the same socket.

My old Alienware had a Q9000 CPU...The MOBO could only support up to some of the i5s.

Go back to your original CPU (obviously a new one)
5/28/2014 8:37:59 AM EDT
[#39]
Likely a case grounding issue.  Consider a new case.