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AR15.COM
11/18/2006 7:10:31 PM EDT
Trying to track a package that was supposed to be shipped friday with an expected arrival date of this wensday november 23nd. (the arrival date was given by the shipper),but when entering the tracking number the response is:

" Not all tracking information is available at this time. Please try again later."

Would this mean the package has not received its first scan into the system? , or the UPS system is down?

Any UPS experts please chime in.

Edit :Date corrected.
11/18/2006 7:22:10 PM EDT
[#1]
Verify the number is correct?  If you entered everything correctly, is the tracking number you have actually in a valid format.  Are you sure you don't have a reference number instead of a tracking number?
11/18/2006 7:37:48 PM EDT
[#2]

Quoted:
Verify the number is correct?  If you entered everything correctly, is the tracking number you have actually in a valid format.  Are you sure you don't have a reference number instead of a tracking number?


As far as i know its correct, and in the correct format. I typed it in two or three times and it only told me it was not a valid number when i purposely typed in a letter "O" instead of a zero. If i continue to get the same response from UPS's site then ill check with the shipper monday.

It leads me to question if its actually been shipped yet.

Anyone else with with other suggestions?
11/18/2006 7:38:49 PM EDT
[#3]

Quoted:

Quoted:
Verify the number is correct?  If you entered everything correctly, is the tracking number you have actually in a valid format.  Are you sure you don't have a reference number instead of a tracking number?


As far as i know its correct, and in the correct format. I typed it in two or three times and it only told me it was not a valid number when i purposely typed in a letter "O" instead of a zero. If i continue to get the same response from UPS's site then ill check with the shipper monday.

It leads me to question if its actually been shipped yet.



Even if not shipped, usually it is put in the system as "billing information received".
11/18/2006 7:40:31 PM EDT
[#4]

Quoted:

Quoted:

Quoted:
Verify the number is correct?  If you entered everything correctly, is the tracking number you have actually in a valid format.  Are you sure you don't have a reference number instead of a tracking number?


As far as i know its correct, and in the correct format. I typed it in two or three times and it only told me it was not a valid number when i purposely typed in a letter "O" instead of a zero. If i continue to get the same response from UPS's site then ill check with the shipper monday.

It leads me to question if its actually been shipped yet.



Even if not shipped, usually it is put in the system as "billing information received".


Yes that is true. Hmmmmm.
11/18/2006 7:40:46 PM EDT
[#5]
I've had that happen too. I think the database or whatever doesn't get updated on the weekends. Its probably been shipped and the tracking info should be there on Monday.