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AR15.COM
7/11/2017 11:04:14 PM EDT
I live in Dallas area so AFAIK no USAA banking center close to me. Pretty sure you can't deposit a 30K check via deposit mobile. I guess no other option than mailing it in.
How about if you need to make a large withdrawal using ATM card?  Wife says you can go to a credit union counter (having called USAA in advance) and they will run your card and give you the cash.

Anyone have any ideas?  Thanks
7/11/2017 11:17:03 PM EDT
[#1]
Sounds like time for a trip to San Antonio is in order.
7/11/2017 11:26:36 PM EDT
[#2]
Quote History
Quoted:
Sounds like time for a trip to San Antonio is in order.
View Quote
That's what I told wife. I could leave now and do it in the AM.  

She says no.  I say she will regret it as I hate mailing a 30K check.
7/11/2017 11:30:21 PM EDT
[#3]
There is or was a location in Plano.

If not there, then San Antonio or Killeen/Fort Hood....they have a Financial Center there.
7/11/2017 11:34:16 PM EDT
[#4]
Found this:

https://communities.usaa.com/t5/Bank-Services/Max-deposit-using-the-mobile-app/td-p/52387

What's your daily deposit limit?
7/11/2017 11:36:09 PM EDT
[#5]
Quote History
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On my way to find out.
7/11/2017 11:36:30 PM EDT
[#6]
I do all my big deposits at the local Navy Federal branch then transfer to USAA. Is that an option?
7/11/2017 11:36:51 PM EDT
[#7]
Quote History
Quoted:
There is or was a location in Plano.

If not there, then San Antonio or Killeen/Fort Hood....they have a Financial Center there.
View Quote
I've seen a building with USAA on it IIRC. but I don't know if it is for banking.
7/11/2017 11:40:36 PM EDT
[#8]
I just sold my truck for 13k.  I contacted Navy Federal and they approved a one time deposit limit increase for me.  I deposited via the phone app without any hassle.  Contact USAA and see if they can do the same for you.
7/11/2017 11:48:08 PM EDT
[#9]
Quote History
Quoted:
I just sold my truck for 13k.  I contacted Navy Federal and they approved a one time deposit limit increase for me.  I deposited via the phone app without any hassle.  Contact USAA and see if they can do the same for you.
View Quote
Won't hurt to try. Thanks
7/11/2017 11:49:17 PM EDT
[#10]
Quote History
Quoted:
I do all my big deposits at the local Navy Federal branch then transfer to USAA. Is that an option?
View Quote
I'm not a member of Navy Federal.  I'm not a veteran. My dad was Army. Is there an Army federal credit union?
7/11/2017 11:51:28 PM EDT
[#11]
Quote History
Quoted:


I'm not a member of Navy Federal.  I'm not a veteran. My dad was Army. Is there an Army federal credit union?
View Quote
Navy Federal takes all branches and DOD. Just like USAA you may be able to join as immediate family of a vet. Anyway, my point was that you could deposit to a local bank and transfer. It doesn't have to be NFCU.
7/11/2017 11:55:30 PM EDT
[#12]
Quote History
Quoted:


Navy Federal takes all branches and DOD. Just like USAA you may be able to join as immediate family of a vet. Anyway, my point was that you could deposit to a local bank and transfer. It doesn't have to be NFCU.
View Quote
There is a branch in Garland. I need to have a local bank, as this situation shows.
7/11/2017 11:59:06 PM EDT
[#13]
If you have a nearby branch of the bank the check was drawn on, you could take it to them
and ask them to transfer/wire the money to USAA.

I'm guessing any bank would do it for a fee once they verify the check is good.
7/12/2017 12:01:13 AM EDT
[#14]
Quote History
Quoted:
If you have a nearby branch of the bank the check was drawn on, you could take it to them
and ask them to transfer/wire the money to USAA.

I'm guessing any bank would do it for a fee once they verify the check is good.
View Quote
I was soooo hoping for a Bank of America or some other common bank.  

Nope

Deutsche Bank.
7/12/2017 12:03:25 AM EDT
[#15]
<- USAA employee

Call and ask for a deposit at mobile increase. I've never had to do it but I've heard it can be done.

Not my specific field of expertise though.
7/12/2017 12:06:47 AM EDT
[#16]
Quote History
Quoted:
<- USAA employee

Call and ask for a deposit at mobile increase. I've never had to do it but I've heard it can be done.

Not my specific field of expertise though.
View Quote
Thank you, sir.
That will be my first move in AM.

Also, if you don't mind.  

Would you know if any of the USAA buildings I've seen (one in Addison area and one in Plano) are equipped for banking.  I figured not as I don't see them listed on website.
7/12/2017 12:11:47 AM EDT
[#17]
Quote History
Quoted:


I was soooo hoping for a Bank of America or some other common bank.  

Nope

Deutsche Bank.
View Quote
Where did you get the check?  Nigerian prince hiding out in Germany?
7/12/2017 12:14:06 AM EDT
[#18]
Quote History
Quoted:


Thank you, sir.
That will be my first move in AM.

Also, if you don't mind.  

Would you know if any of the USAA buildings I've seen (one in Addison area and one in Plano) are equipped for banking.  I figured not as I don't see them listed on website.
View Quote
I think the executives and IT guys work over there

I highly doubt there's a financial center - they closed a few to consolidate back in 4/2017
7/12/2017 12:17:45 AM EDT
[#19]
Quote History
Quoted:



Where did you get the check?  Nigerian prince hiding out in Germany?
View Quote
LoL!!!!!

I know.!!! I was surprised.  

It is from Fidelity. I had to take money out of retirement to take care of some stuff.  

I will get a local credit union account tomorrow, no matter what. USAA will be primary but I need a place to cash checks.  I dumped BoA years ago due to their pro illegal alien suckage.
7/12/2017 12:18:38 AM EDT
[#20]
Quote History
Quoted:

I think the executives and IT guys work over there

I highly doubt there's a financial center - they closed a few to consolidate back in 4/2017
View Quote
Thank you, sir.  I'll call in AM.
7/12/2017 12:19:59 AM EDT
[#21]
Attached File
7/12/2017 12:22:17 AM EDT
[#22]
Quote History
Quoted:


LoL!!!!!

I know.!!! I was surprised.  

It is from Fidelity. I had to take money out of retirement to take care of some stuff.  

I will get a local credit union account tomorrow, no matter what. USAA will be primary but I need a place to cash checks.  I dumped BoA years ago due to their pro illegal alien suckage.  
View Quote
Just suck it up and get a Chase account, locations everywhere
7/12/2017 12:23:50 AM EDT
[#23]
Not being able to deposit cash is one of the worst things about USAA.  I end up having to have my wife write me a check.
7/12/2017 12:24:16 AM EDT
[#24]
Quote History
Quoted:



Just suck it up and get a Chase account, locations everywhere
View Quote
That's what my dad did.  He was smarter than me.
7/12/2017 12:25:06 AM EDT
[#25]
Quote History


I know.  I'm a fuck up.  
7/12/2017 12:28:55 AM EDT
[#26]
I had a $19K check that I obviously couldn't do via mobile.
I actually went to a UPS store and they deposited it for me no problem.

I guess $10K is the limit because the "phone" isn't FDIC insured.
But the UPS stores that USAA contacts with are insured so they can deposit any size check.
7/12/2017 12:31:59 AM EDT
[#27]
Quote History
Quoted:
I had a $19K check that I obviously couldn't do via mobile.
I actually went to a UPS store and they deposited it for me no problem.

I guess $10K is the limit because the "phone" isn't FDIC insured.
But the UPS stores that USAA contacts with are insured so they can deposit any size check.
View Quote
I can't 100% confirm its for everyone but my daily deposit limit on mobile is $25,000. I did a $14,000 check recently
7/12/2017 12:32:03 AM EDT
[#28]
Quote History
Quoted:
I had a $19K check that I obviously couldn't do via mobile.
I actually went to a UPS store and they deposited it for me no problem.

I guess $10K is the limit because the "phone" isn't FDIC insured.
But the UPS stores that USAA contacts with are insured so they can deposit any size check.
View Quote
The UPS store contract ended May 2016
7/12/2017 1:40:30 AM EDT
[#29]
I love USAA and have all of my insurance through them but I gave up on their banking.

It was too much of a hassle for all the reasons described in this thread. Ended up going with a regional bank and have been much happier.
7/12/2017 6:38:07 AM EDT
[#30]
Call the bank, they authorize whatever amount you want to withdraw. I withdrew 18k from a chase bank ding a "cash advance" on my debit card.

Call whatever bank you intend to do the cash advance at and let them know ahead of time, otherwise you'll have to go to 10 different banks to get that much.
7/12/2017 6:47:43 AM EDT
[#31]
Quote History
Quoted:
I had a $19K check that I obviously couldn't do via mobile.
I actually went to a UPS store and they deposited it for me no problem.

I guess $10K is the limit because the "phone" isn't FDIC insured.
But the UPS stores that USAA contacts with are insured so they can deposit any size check.
View Quote
My limit is $50k via mobile.

Op, as for drawing cash I use a couple options. If it's around $1k-$1.5K, or so, I just use 7-11. I call USAA and tell them to up my withdrawal limit from $600/day to whatever I need. 7-11 is free ATM and gives out 100 bills.

For larger amounts you can use a local bank, call USAA with their info, and use you debit card at the teller. I think in the past I've done $3K this way.

Finally I also keep a local bank for my business. I've linked accounts and can transfer money between them. e.g. I need 10k I transfer from USAA to the local for withdrawal.

USAA is just so superior to about any bank out there that I'm will to put up with a little hassle with the cash aspects. Hardly use cash anymore anyways. PenFed gives me 2% back on everything with their Visa so I generally use that.
7/12/2017 7:36:27 AM EDT
[#32]
I had a $34K inheritance check to deposit, and my limit was $25K. I've been a member for 34 years, my father had been a member for 60+ years.

Called repeatedly, and was told my six month rolling balance wasn't "big enough" to justify the deposit. I pointed out to them that just months prior I was carrying a $340K balance. No help. Asked for a one-time waiver. Denied, the "algorithm" didn't support it. Had to MAIL the damn check to Texas, and it took ten days to show up in my account.

I was pissed off beyond belief over this. Contacted the CEOs office, and one of his assistants actually called me back. He told me they've taken a huge amount of heat over their banking policies from officer and enlisted alike. Told me it's a subject under active scrutiny, and they're trying to figure out how to accommodate the members without exposing themselves to huge electronic fraud.

My limit got bumped to $100K out of the clear blue about a month ago, three months after the check fiasco.

Bottom line: they know people are pissed off - don't let up, email the corporate headquarters.
7/12/2017 11:14:09 AM EDT
[#33]
Quote History
Quoted:
I had a $19K check that I obviously couldn't do via mobile.
I actually went to a UPS store and they deposited it for me no problem.

I guess $10K is the limit because the "phone" isn't FDIC insured.
But the UPS stores that USAA contacts with are insured so they can deposit any size check.
View Quote
The ability to deposit through UPS stores doesn't exist anymore.  Fortunately for me, USAA has a financial office in Atlanta, so I was able to deposit a large check last year locally.
7/12/2017 11:22:49 AM EDT
[#34]
Quote History
Quoted:


That's what my dad did.  He was smarter than me.
View Quote
Lol, Chase.

Had a charge on my Chase Visa that I disputed. Restaurant bill that I paid in cash. They must have accidentally run the card also. I called Chase to get the charge taken off and they asked if I ate there. I said yes but paid in cash. They said that I needed to provide the receipt as proof. I told them that I don't keep $30 receipts. I asked that they provide the receipt for the card with my signature.  They refused.

Long story short the customer rep supervisor. from Bangalore India, told me to fuck myself in not so many words.  That's ok. I did about $140K with Chase Visa last year. They get between 4-6% of that, so they made maybe $8K off of me. This year I'll do about $300 with Chase Visa, just to keep the card open for credit score purposes.

Fuck Chase.
7/12/2017 12:03:23 PM EDT
[#35]
closest usaa atm that allows you to deposit checks is:

716 Indian TRL
HARKER HEIGHTS, TX 76548
7/12/2017 2:46:10 PM EDT
[#36]
Quote History
Quoted:



Lol, Chase.

Had a charge on my Chase Visa that I disputed. Restaurant bill that I paid in cash. They must have accidentally run the card also. I called Chase to get the charge taken off and they asked if I ate there. I said yes but paid in cash. They said that I needed to provide the receipt as proof. I told them that I don't keep $30 receipts. I asked that they provide the receipt for the card with my signature.  They refused.

Long story short the customer rep supervisor. from Bangalore India, told me to fuck myself in not so many words.  That's ok. I did about $140K with Chase Visa last year. They get between 4-6% of that, so they made maybe $8K off of me. This year I'll do about $300 with Chase Visa, just to keep the card open for credit score purposes.

Fuck Chase.
View Quote
That sucks pretty hard
7/12/2017 2:47:55 PM EDT
[#37]
Quote History
Quoted:
I had a $34K inheritance check to deposit, and my limit was $25K. I've been a member for 34 years, my father had been a member for 60+ years.

Called repeatedly, and was told my six month rolling balance wasn't "big enough" to justify the deposit. I pointed out to them that just months prior I was carrying a $340K balance. No help. Asked for a one-time waiver. Denied, the "algorithm" didn't support it. Had to MAIL the damn check to Texas, and it took ten days to show up in my account.

I was pissed off beyond belief over this. Contacted the CEOs office, and one of his assistants actually called me back. He told me they've taken a huge amount of heat over their banking policies from officer and enlisted alike. Told me it's a subject under active scrutiny, and they're trying to figure out how to accommodate the members without exposing themselves to huge electronic fraud.

My limit got bumped to $100K out of the clear blue about a month ago, three months after the check fiasco.

Bottom line: they know people are pissed off - don't let up, email the corporate headquarters.
View Quote
I ended up mailing it
They wouldn't increase my deposit limit
7/12/2017 2:51:32 PM EDT
[#38]
Quote History
Quoted:


My limit is $50k via mobile.

Op, as for drawing cash I use a couple options. If it's around $1k-$1.5K, or so, I just use 7-11. I call USAA and tell them to up my withdrawal limit from $600/day to whatever I need. 7-11 is free ATM and gives out 100 bills.

For larger amounts you can use a local bank, call USAA with their info, and use you debit card at the teller. I think in the past I've done $3K this way.

Finally I also keep a local bank for my business. I've linked accounts and can transfer money between them. e.g. I need 10k I transfer from USAA to the local for withdrawal.

USAA is just so superior to about any bank out there that I'm will to put up with a little hassle with the cash aspects. Hardly use cash anymore anyways. PenFed gives me 2% back on everything with their Visa so I generally use that.
View Quote
I will need to get 4K out tomorrow
I think I'll do that and go to the credit u ion teller after calling USAA
I joined a credit union today
7/12/2017 3:19:38 PM EDT
[#39]
USAA customer service is good, one of the few remaining places where you will talk to a friendly American.
7/12/2017 3:22:39 PM EDT
[#40]
Quote History
Quoted:
USAA customer service is good, one of the few remaining places where you will talk to a friendly American.
View Quote
this

give USAA banking a phone call and tell what you want to do, and ask how to to it

I've had them waive limits over the phone
7/12/2017 4:36:37 PM EDT
[#41]
Quote History
Quoted:


I will need to get 4K out tomorrow
I think I'll do that and go to the credit u ion teller after calling USAA
I joined a credit union today
View Quote
Worked for me but now im pretty sure they did a SAR on me