Posted: 10/23/2016 5:03:42 PM EDT
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"You own a hot chocolate stand. How would you sell hot chocolate during the summertime in Florida?"
This was the replacement question for the "who would win in a fight, Flash or Batman?" interview question I had yesterday. Since this interview was NOT for a sales position, I got the gist of this question as how would you handle a difficult assignment that seems impossible. My answer: " I would tell my customers that I only use the finest ingredients and that each cup is hand made. Since even hot chocolate isn't as hot as Florida during the summertime, it would also be refreshing. And, besides, its chocolate. Who doesn't like chocolate? " OK GD, beat me up. |
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Lots of better options:
-You sell your hot cocoa from a mobile hot cocoa truck, and you move North or close down for the summer. -You switch to a summer product profile, featuring refreshing green cacoa-based energy drinks. -You find a different way to use the same ingredients: iced cocoa, on ice cream, or some shit like that. ETA: Your answer shows that you're unable or unwilling to challenge underlying assumptions. Sorry 
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"You own a hot chocolate stand. How would you sell hot chocolate during the summertime in Florida?" This was the replacement question for the "who would win in a fight, Flash or Batman?" interview question I had yesterday. Since this interview was NOT for a sales position, I got the gist of this question as how would you handle a difficult assignment that seems impossible. My answer: " I would tell my customers that I only use the finest ingredients and that each cup is hand made. Since even hot chocolate isn't as hot as Florida during the summertime, it would also be refreshing. And, besides, its chocolate. Who doesn't like chocolate? " OK GD, beat me up. You missed it again!
What they wanted to know is how you developed the Voice of the Customer and trainslated in to demanded quality. The answer is... The area is surrounded by ice cream, shaved ice and gelato stands. People would often leave with "ice cream" headaches. By referencing the Kano model, you developed the Voice of the Customer and now your hot chocolate is conidered a "demanded" quality and a "Must be Quality" feature. 
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Night time, of course. 
Haven't spent much time in Florida huh? In the Summer it is hot and shitty, or wet and shitty. At night in the summer, it is slightly less hot and shitty. Iced hot chocolate for the win. Or sell cocoa powder mixed with cocaine. Instant hit down here. |
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You missed it again!
What they wanted to know is how you developed the Voice of the Customer and trainslated in to demanded quality. The answer is... The area is surrounded by ice cream, shaved ice and gelato stands. People would often leave with "ice cream" headaches. By referencing the Kano model, you developed the Voice of the Customer and now your hot chocolate is conidered a "demanded" quality and a "Must be Quality" feature. https://upload.wikimedia.org/wikipedia/commons/6/68/Kano_model_showing_transition_over_time.png Quoted:
Quoted:
"You own a hot chocolate stand. How would you sell hot chocolate during the summertime in Florida?" This was the replacement question for the "who would win in a fight, Flash or Batman?" interview question I had yesterday. Since this interview was NOT for a sales position, I got the gist of this question as how would you handle a difficult assignment that seems impossible. My answer: " I would tell my customers that I only use the finest ingredients and that each cup is hand made. Since even hot chocolate isn't as hot as Florida during the summertime, it would also be refreshing. And, besides, its chocolate. Who doesn't like chocolate? " OK GD, beat me up. You missed it again!
What they wanted to know is how you developed the Voice of the Customer and trainslated in to demanded quality. The answer is... The area is surrounded by ice cream, shaved ice and gelato stands. People would often leave with "ice cream" headaches. By referencing the Kano model, you developed the Voice of the Customer and now your hot chocolate is conidered a "demanded" quality and a "Must be Quality" feature. https://upload.wikimedia.org/wikipedia/commons/6/68/Kano_model_showing_transition_over_time.png There's a reason I don't give a rat's ass about all that Quality mumbo jumbo. 
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"You own a hot chocolate stand. How would you sell hot chocolate during the summertime in Florida?" This was the replacement question for the "who would win in a fight, Flash or Batman?" interview question I had yesterday. Since this interview was NOT for a sales position, I got the gist of this question as how would you handle a difficult assignment that seems impossible. My answer: " I would tell my customers that I only use the finest ingredients and that each cup is hand made. Since even hot chocolate isn't as hot as Florida during the summertime, it would also be refreshing. And, besides, its chocolate. Who doesn't like chocolate? " OK GD, beat me up. How about making it an iced hot chocolate? |
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You missed it again!
What they wanted to know is how you developed the Voice of the Customer and trainslated in to demanded quality. The answer is... The area is surrounded by ice cream, shaved ice and gelato stands. People would often leave with "ice cream" headaches. By referencing the Kano model, you developed the Voice of the Customer and now your hot chocolate is conidered a "demanded" quality and a "Must be Quality" feature. https://upload.wikimedia.org/wikipedia/commons/6/68/Kano_model_showing_transition_over_time.png Quoted:
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"You own a hot chocolate stand. How would you sell hot chocolate during the summertime in Florida?" This was the replacement question for the "who would win in a fight, Flash or Batman?" interview question I had yesterday. Since this interview was NOT for a sales position, I got the gist of this question as how would you handle a difficult assignment that seems impossible. My answer: " I would tell my customers that I only use the finest ingredients and that each cup is hand made. Since even hot chocolate isn't as hot as Florida during the summertime, it would also be refreshing. And, besides, its chocolate. Who doesn't like chocolate? " OK GD, beat me up. You missed it again!
What they wanted to know is how you developed the Voice of the Customer and trainslated in to demanded quality. The answer is... The area is surrounded by ice cream, shaved ice and gelato stands. People would often leave with "ice cream" headaches. By referencing the Kano model, you developed the Voice of the Customer and now your hot chocolate is conidered a "demanded" quality and a "Must be Quality" feature. https://upload.wikimedia.org/wikipedia/commons/6/68/Kano_model_showing_transition_over_time.png I think your answer would have been over their heads and made them intellectually insecure. Nor would your answer be germaine to the position in this case. |
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"You own a hot chocolate stand. How would you sell hot chocolate during the summertime in Florida?" This was the replacement question for the "who would win in a fight, Flash or Batman?" interview question I had yesterday. Since this interview was NOT for a sales position, I got the gist of this question as how would you handle a difficult assignment that seems impossible. My answer: " I would tell my customers that I only use the finest ingredients and that each cup is hand made. Since even hot chocolate isn't as hot as Florida during the summertime, it would also be refreshing. And, besides, its chocolate. Who doesn't like chocolate? " OK GD, beat me up. So it's not for a sales position but you would use salesman tactics? When do you find out if you won? Your answer sucked. instead of trying to push your shitty coco onto the customer you should have found out what they wanted and changed. |
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I think your answer would have been over their heads and made them intellectually insecure. Nor would your answer be germaine to the position in this case. Quoted:
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"You own a hot chocolate stand. How would you sell hot chocolate during the summertime in Florida?" This was the replacement question for the "who would win in a fight, Flash or Batman?" interview question I had yesterday. Since this interview was NOT for a sales position, I got the gist of this question as how would you handle a difficult assignment that seems impossible. My answer: " I would tell my customers that I only use the finest ingredients and that each cup is hand made. Since even hot chocolate isn't as hot as Florida during the summertime, it would also be refreshing. And, besides, its chocolate. Who doesn't like chocolate? " OK GD, beat me up. You missed it again!
What they wanted to know is how you developed the Voice of the Customer and trainslated in to demanded quality. The answer is... The area is surrounded by ice cream, shaved ice and gelato stands. People would often leave with "ice cream" headaches. By referencing the Kano model, you developed the Voice of the Customer and now your hot chocolate is conidered a "demanded" quality and a "Must be Quality" feature. https://upload.wikimedia.org/wikipedia/commons/6/68/Kano_model_showing_transition_over_time.png I think your answer would have been over their heads and made them intellectually insecure. Nor would your answer be germaine to the position in this case. Take it easy big fella...I'm not the one looking for a job. 
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There's a reason I don't give a rat's ass about all that Quality mumbo jumbo.
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"You own a hot chocolate stand. How would you sell hot chocolate during the summertime in Florida?" This was the replacement question for the "who would win in a fight, Flash or Batman?" interview question I had yesterday. Since this interview was NOT for a sales position, I got the gist of this question as how would you handle a difficult assignment that seems impossible. My answer: " I would tell my customers that I only use the finest ingredients and that each cup is hand made. Since even hot chocolate isn't as hot as Florida during the summertime, it would also be refreshing. And, besides, its chocolate. Who doesn't like chocolate? " OK GD, beat me up. You missed it again!
What they wanted to know is how you developed the Voice of the Customer and trainslated in to demanded quality. The answer is... The area is surrounded by ice cream, shaved ice and gelato stands. People would often leave with "ice cream" headaches. By referencing the Kano model, you developed the Voice of the Customer and now your hot chocolate is conidered a "demanded" quality and a "Must be Quality" feature. https://upload.wikimedia.org/wikipedia/commons/6/68/Kano_model_showing_transition_over_time.png There's a reason I don't give a rat's ass about all that Quality mumbo jumbo.
Because you mock what you do not understand?
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I'd tell that interviewer that he is wasting my time asking stupid questions. Ask me how I'm qualified to do the job at hand, not opinionated BS. People like honesty. This. what kind of fucked up place was OP interviewing at? I remember having one interview with a stupid question like that. "You can't judge a book by it's cover.......your thought on that"? I just told him 'Sure.....what's that got to do with the job'? |
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Because you mock what you do not understand? Quoted:
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"You own a hot chocolate stand. How would you sell hot chocolate during the summertime in Florida?" This was the replacement question for the "who would win in a fight, Flash or Batman?" interview question I had yesterday. Since this interview was NOT for a sales position, I got the gist of this question as how would you handle a difficult assignment that seems impossible. My answer: " I would tell my customers that I only use the finest ingredients and that each cup is hand made. Since even hot chocolate isn't as hot as Florida during the summertime, it would also be refreshing. And, besides, its chocolate. Who doesn't like chocolate? " OK GD, beat me up. You missed it again!
What they wanted to know is how you developed the Voice of the Customer and trainslated in to demanded quality. The answer is... The area is surrounded by ice cream, shaved ice and gelato stands. People would often leave with "ice cream" headaches. By referencing the Kano model, you developed the Voice of the Customer and now your hot chocolate is conidered a "demanded" quality and a "Must be Quality" feature. https://upload.wikimedia.org/wikipedia/commons/6/68/Kano_model_showing_transition_over_time.png There's a reason I don't give a rat's ass about all that Quality mumbo jumbo.
Because you mock what you do not understand? That crap is nothing but ASQ bullshit and has very little, if any practical application to an actual work environment. ASQ, on the other hand, is nothing but a meaningless circle jerk so that people without actual degrees can call themselves Managers and Engineers. Happy National Quality Month! |
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That crap is nothing but ASQ bullshit and has very little, if any practical application to an actual work environment. ASQ, on the other hand, is nothing but a meaningless circle jerk so that people without actual degrees can call themselves Managers and Engineers. Happy National Quality Month! Quoted:
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"You own a hot chocolate stand. How would you sell hot chocolate during the summertime in Florida?" This was the replacement question for the "who would win in a fight, Flash or Batman?" interview question I had yesterday. Since this interview was NOT for a sales position, I got the gist of this question as how would you handle a difficult assignment that seems impossible. My answer: " I would tell my customers that I only use the finest ingredients and that each cup is hand made. Since even hot chocolate isn't as hot as Florida during the summertime, it would also be refreshing. And, besides, its chocolate. Who doesn't like chocolate? " OK GD, beat me up. You missed it again!
What they wanted to know is how you developed the Voice of the Customer and trainslated in to demanded quality. The answer is... The area is surrounded by ice cream, shaved ice and gelato stands. People would often leave with "ice cream" headaches. By referencing the Kano model, you developed the Voice of the Customer and now your hot chocolate is conidered a "demanded" quality and a "Must be Quality" feature. https://upload.wikimedia.org/wikipedia/commons/6/68/Kano_model_showing_transition_over_time.png There's a reason I don't give a rat's ass about all that Quality mumbo jumbo.
Because you mock what you do not understand? That crap is nothing but ASQ bullshit and has very little, if any practical application to an actual work environment. ASQ, on the other hand, is nothing but a meaningless circle jerk so that people without actual degrees can call themselves Managers and Engineers. Happy National Quality Month! 
I hope you don't tell the Japanese that....they might abandon it and start to build cars like GM, Ford, Etc. |