Posted: 6/3/2010 4:11:48 PM EDT
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I bought a front, fiber optic from them, but it didn't fit well on my 9mm Commander (my fault). They suggested I return the slide to them so they could have a look at it.
Got it back today with a properly fit sight...at no charge. Excellent customer service. 
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Quoted:
Why didn't it fit? And good to hear about Dawson, always nice to have company's that want to help people. I described the custom dovetail over the phone initially. Didn't send the slide, so they went on what I told them. The sight I got just fit a little too high in the dovetail. I emailed a pic, they said to send the slide, and they'd refit it. Total turnaround time was less than two weeks. Gotta love that. |