[ARCHIVED THREAD] - Glock response time?

Posted: 11/17/2013 8:07:11 PM EDT

How long does it usually take Glock to get back to you if you send an inquiry through the website? I sent them a message over a week ago regarding all three of my newer gen3 Glocks and BTF issues but haven't heard back yet, seems a little excessive for a company that size

Posted: 11/17/2013 8:12:58 PM EDT

[#1]

You're much better off just calling and talking to somebody.

Posted: 11/17/2013 9:11:33 PM EDT

[#2]

Quote History

Quoted:
You're much better off just calling and talking to somebody.

View Quote

This.

Posted: 11/18/2013 3:21:20 AM EDT

[#3]

over a week so far and they dont respond on twitter

Posted: 11/18/2013 1:36:16 PM EDT

[#4]

I called and the secretary picked up, and transferred me to the technician.

You don't have to jump through 10 menus to talk to someone.

Posted: 11/18/2013 3:42:15 PM EDT

[#5]

Even though the internet is supposed to make it easier to communicate, I've always found that calling a company about a question or dispute gets much faster results.

Posted: 11/18/2013 6:03:30 PM EDT

[#6]

call, they are Georgia polite on the phone

Posted: 11/18/2013 6:29:47 PM EDT

[#7]

Not all of them are lol...

Jeremy is the man tho!!!

Posted: 11/19/2013 3:25:35 PM EDT

[#8]

Quote History

Quoted:
call, they are Georgia polite on the phone

View Quote

This.

I've never had to wait longer than 10 minutes to get a real live polite Georgian on the phone. They'll get you squared away right quick.

[ARCHIVED THREAD] - Glock response time?

Warning

Confirm Action

[ARCHIVED THREAD] - Glock response time?

[ARCHIVED THREAD] - Glock response time?