[ARCHIVED THREAD] - RUGER LCP RECALL (Page 1 of 4)
Posted: 10/29/2008 5:38:47 PM EDT
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Sounds Like the same problem they had with the SR9
BTW I Have 2 LCP's affected by this. One of which I carry just about everyday How to determine if your pistol needs the retrofit: All LCP pistols bearing prefix “370” (that is, serial number 370-xxxxx) may be affected. Newly manufactured and retrofitted “370” prefix LCP pistols with the new hammer mechanism installed have been marked with a diamond in the flat portion of the slot just behind and below the hammer as show to the right. Going forward, new pistols will be marked with the serial number prefix “371” (serial number 371-xxxxx). Pistols with the “371” prefix are not affected. http://www.ruger.com/LCPRecall/index.html |
| Ruger recieved My L ittle C rappy P istol in Prescott,Az back on 9-24-08 for repair of the trigger which went dead after only 18 rounds. First it would be back in 2 weeks, then last week monday they assured Me it would be back last week, yesterday I called and was told the parts were not in yet and the earliest was the end of next week . This isn't a problem with accidental discharge if dropped ( What gun with a round in the chamber won't have a chance of accidental discharge if drop just the right way ), it is the trigger failure I'm sure they have to address and already had the " drop" story in the can IE SR9. It's about this defensive only weapon's reliability issuse and it's possible lack of bang when needed. Hey Ruger who carries a last resort small caliber firearm, that would only be called upon in defensive stressful situations without 1 in the chamber DUH ! Atleast I know I'll never have to deal with there crappy Customer Service again because this is My last Ruger. Hey Kool Aid drinkers, remember when a gun came with 2 magazines, this isn't a blessing by any means.........WVleo |
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The sick joke is that in order to get an LCP in the past few weeks us dealers were forced to purchase "Packages" of guns- 10/22's, ML III's, SR-9s [/shudder], P-95's etc. Each package was around $3000-4000. We could then purchase 3 LCP's and receive a free one.
Now I've all these guns that are either paid for or on open account and no damn LCP's. Way to really stick it in the dealers again Ruger. And you wonder why your sales are down when you have below par customer service, build and inferior product while your prices continue to rise. LCP- Little Crappy Pistol, I like that WVLEO. I like that a lot. |
| The Ruger lcp distribution system seems flawed in the fact that US gun nuts who purchase 80% of all firearms cain't get an lcp at a decent price. I guess sometimes it all balances out in the long run. Sure glad now I couldn't get an lcp. I think I'll check out the keltec instead. |
mine and one I transfered for a customer are effected. I just filled out the online form.Now to wait for return box. The site also staes that they are going to replace other parts that they have upgraded since the LCP came out. I wonder if its the trigger?Thats probably why the other members pistol keeps getting the ship date changed. He sent it in for one problem and now they are waiting for the new parts to fix the new problem before they ship it back.
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Quoted:
Sounds Like the same problem they had with the SR9 BTW I Have 2 LCP's affected by this. One of which I carry just about everyday How to determine if your pistol needs the retrofit: All LCP pistols bearing prefix “370” (that is, serial number 370-xxxxx) may be affected. Newly manufactured and retrofitted “370” prefix LCP pistols with the new hammer mechanism installed have been marked with a diamond in the flat portion of the slot just behind and below the hammer as show to the right. Going forward, new pistols will be marked with the serial number prefix “371” (serial number 371-xxxxx). Pistols with the “371” prefix are not affected. http://www.ruger.com/LCPRecall/index.html that prefix 370 is damn near EVERY lcp they have made, all 65,000 of them. this is going to be a very very very expensive recall. I guess one has to tip the hat alittle to Ruger for at least stepping up to the plate and getting it done, but with the SR9 fiasco and now the lcp, What next????? |
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Again they are screwing dealers and customers. Way to go Ruger- next time you rip off a gun do it right. Wonder how long 1 week turnaround will take this time- 2, maybe 3 months? If you don't wait for them to call for your gun and u send it in now, probably will take 2 to 3 months. I think that is why they are asking for people to wait until they send them the pre-paid mailer. When you get that, it will be normally a two week or less turn around. course if you wnat to spend your own money and send it in now, do it. Hell ikickhippies, I have waited two monhs on getting one of my kt's back from warranty work. such is life and they didn't recall 65,000 guns either. Just slow thats all. |
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I'm not going to bother with mine.
The recall is about the possibility of the gun firing if dropped onto a hard surface. I carry mine uncocked with an empty chamber and loaded mag Mine has already been back for repair just to get it to work. It had FTF's, FTEs' and after 100 rds failure of the slide to fully close on a loaded round. It also had trigger problems. It now has ZERO problems - as long as I shoot Win White Box (recommended by the Ruger Tech I spoke to - Joel Kramer) Its extractor was replaced with the new version; its barrel was throated and it's now perfect with a crisp smooth trigger, flawless function after 250 rds (inlcudes their 36 rd test that consists of 12 rounds of black hills and 12 rounds of Hornday XTP) any my "break in" test of 200+ rds of W-W white box. The gun is also extremely accurate past 7-15 yards. It groups as tightly as a SIG at close range and even at 25 yards, I can bounce cardboard ammo boxes and shatter chunks of clay pigeon fragments on the sand berm with it. Avoid Federal Am Eagle red box - ammo is too long and Remington UMC. Ammo is 30-40 thousandths too long for the LCP and drives the bullet into contact with the rifling and prevents 100% slide closure I have 370-33823 and am keeping it. No need for me to send it back because someone reproduced a dummy test in a lab. Every time I send a gun back for a recall it comes back with a crappy trigger pull. |
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Quoted: Avoid Federal Am Eagle red box - ammo is too long and Remington UMC. Ammo is 30-40 thousandths too long for the LCP and drives the bullet into contact with the rifling and prevents 100% slide closure I purchased the LCP for my son as a CCH. He needed something he could carry in his pocket. His trigger function failed in the first 20 rounds. We sent it back to Ruger and they returned it within a month. Polished the slide and replaced some parts in it. he has fired maybe 75 rounds through it without a failure since. What got my attention about your post is I purchased him some ammo with it.... 1000 rounds of...yep Federal AM Eagle red box. Now I read this.  |
| Having contacted Ruger via the ruger email recall system has anyone received a return e-mail acknowledge as Ruger stated in their on-line-recall system? I realize they must be swamped but hopefully they will acknowledge our submitting a recall request via their e-mail system. I am happy with the pistol. I think it will add to my Ruger firearm collection. If anyone receives an acknowledgement I would appreciate knowing about. Thank-You. |
| I like Ruger stuff,usually reliable and cheaper than buying Chink or European but I had the same problem (Funky And Mistated Fix And Get Back Times) with a recall on a pair of P85 9mm pistols back in the eighties,one took three months and the other I got tired of calling and the BS and had a lawyer buddy send a letter,it showed up in a week with Two Free Mags........Must be a problem with them on 9mm weapons |
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Having contacted Ruger via the ruger email recall system has anyone received a return e-mail acknowledge as Ruger stated in their on-line-recall system? I realize they must be swamped but hopefully they will acknowledge our submitting a recall request via their e-mail system. I am happy with the pistol. I think it will add to my Ruger firearm collection. If anyone receives an acknowledgement I would appreciate knowing about. Thank-You. +1 I sent them my email about 10 days ago. Haven't heard back from them other than a confirmation email directly afterward. |
| Check your spam filters. I got an immediate confirmation, but I haven't heard anything since. But, It did sound like it was going to be 2-3 weeks minimum before they start shipping out the shipping labels and such....so, the first people to sign up should start getting that stuff anytime now, I would think.... |
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They replied to me right away...now I have to wait for the shipping / return tag so I can send it in. Yep, they replied to me with a confirmation email right after I submitted the info, but do they send you another one when they're sending the shipping box or do you just open your mailbox one day and find the box? |
| I did the e-mail recall notice but never received a confirmation of receival. So I called the 800 number and the gal looked my serial number up and found I was on their list. I questioned their time table but didn't get a firm number. I am sure we'll all be happy with the Ruger process. I have several Ruger firearms but I'am glad to see Ruger making CC pistols and high capacity magazines. I hope their bottom line increases. |
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They re-work yours and then return it to you. Same serial number out and returned. No loaner pistols. Think of the nightmares and liabilities that would subject them too.  Totally LOLing!
When I reread my last post, I can see how you misunderstood. I meant do they send you another email after the their initial confirmation one? Like when they get around to sending you a box for your gun, do they also let you know via email? Hehehe, a loaner pistol. That'd be fun! 
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No problem...think of how many drive-by's or contract work could be done with loaners. Probably be a big seller in Compton, Detroit, Newark, etc. Ha, I'm still laughing about the "loaner pistol" idea, too.  Geez, you must've thought I was a ravin' idiot!
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Haven't decided yet if I'm gonna send mine in or not.
I had to do the standard military handgun qual course this weekend, with the issue M9. The course is absurdly easy to get a perfect score on. We had some time when we were all done, so I pulled out my LCP and shot a 27/30 on pop-ups using the same course of fire. Not too bad for the little mouse gun! |
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Haven't decided yet if I'm gonna send mine in or not. I had to do the standard military handgun qual course this weekend, with the issue M9. The course is absurdly easy to get a perfect score on. We had some time when we were all done, so I pulled out my LCP and shot a 27/30 on pop-ups using the same course of fire. Not too bad for the little mouse gun! Now that's a nice endorsement. |
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From their website about the recall
We want to remind gun users that, for maximum safety when carrying any pistol with a loaded magazine in place, the chamber should be empty, and the slide should be closed. Any gun may fire if dropped or struck. Ummm, have they ever heard of GLOCK??? Sure, they go kaboom, but ONLY if you pull the trigger
TXL |
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they are just starting to ship mailers to owners. A few have already came back with all the mods done to it.
They will install the new slide stop, rework the barrel chamber, replace barrel if needed, do any machiing of the frame for the very early models, install the new hammer block, sorry no glock trigger, send back with a free magazine with new Ruger finger extension. a $25 gift certificate and a LCP hat. and willcome back with the diamond stamp at the back of the frame behind the hammer.. I think they are doing their best to say, "were sorry you had an issue". |
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they are just starting to ship mailers to owners. A few have already came back with all the mods done to it. They will install the new slide stop, rework the barrel chamber, replace barrel if needed, do any machiing of the frame for the very early models, install the new hammer block, sorry no glock trigger, send back with a free magazine with new Ruger finger extension. a $25 gift certificate and a LCP hat. and willcome back with the diamond stamp at the back of the frame behind the hammer.. I think they are doing their best to say, "were sorry you had an issue". Wow, that sounds pretty kick ass! Especially the hat and gift certificate. Ruger is really stepping up on this issue. |
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they are just starting to ship mailers to owners. A few have already came back with all the mods done to it. They will install the new slide stop, rework the barrel chamber, replace barrel if needed, do any machiing of the frame for the very early models, install the new hammer block, sorry no glock trigger, send back with a free magazine with new Ruger finger extension. a $25 gift certificate and a LCP hat. and willcome back with the diamond stamp at the back of the frame behind the hammer.. I think they are doing their best to say, "were sorry you had an issue". Wow, that sounds pretty kick ass! Especially the hat and gift certificate. Ruger is really stepping up on this issue. Agreed. But I do hope that they don't do TOO much to my gun. It shoots perfectly right now and I'd hate to get it back and have it act up because they overdid it. Honestly, if it weren't for the treats they're offering, I wouldn't even send it in and I wouldn't give the first worry about carrying it loaded and chambered. |
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Wow, a company making good and then some. This doesn't happen much any more. ur right but their is a poster who has been all over the gun forums just hammering the piss out of Ruger yadda yadda yadda.. He just got his recall bacfk and it is perfect but he still hammers them like a idiot. watch for posts by WLEO. He is a real winner or should I say Winer. I think he is a hired TROLL. Ruger screwed up, they are busting ass to appease. My feelings is that if your not happy about the lcp recall. peddle it and move on to another pocket rocket and test their waters... |
| Yeah Porsche or Jerko or whatever Your name is . I posted excatly what happened with My experience with The LCP which broke after only 18 rounds fired and the terrible Ruger Customer Service. Damn I hate when Ruger Cheerleaders with nothing else to do call people with real life experince TROLLS ! You are a real expert on the internet only wishing to voice Your opinion. Get a life . .......WVleo |
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Yeah Porsche or Jerko or whatever Your name is . I posted excatly what happened with My experience with The LCP which broke after only 18 rounds fired and the terrible Ruger Customer Service. Damn I hate when Ruger Cheerleaders with nothing else to do call people with real life experince TROLLS ! You are a real expert on the internet only wishing to voice Your opinion. Get a life . .......WVleo Can you clear this up for us? Porsche says your gun was "perfect" when you got it back. Was it? There's certainly nothing wrong with telling people when you had a bad experience with a gun, so if that's all you were doing I would never hold that against you. |
| Yes gun ran 100 rounds with no failures after recieveing it back from Prescott plant. I believe it was a vendor issue with the trigger resulting in the recall. Altho Jocko or the other cheerleaders find Rugers handling of this recall fine I had problems with Customer Service with My LCP. Would I send it in again even with the problamatic C.S. dept , Yes as I believe it is a reliability issue. Will I buy another Ruger, NO , to many gun manufacturers to deal with this nonsense. I respond about a Gun Manufacturer and there poor quality and the cheerleaders come back with a personal attack. Who works for Ruger ????????? .......WVleo |
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Yes gun ran 100 rounds with no failures after recieveing it back from Prescott plant. I believe it was a vendor issue with the trigger resulting in the recall. Altho Jocko or the other cheerleaders find Rugers handling of this recall fine I had problems with Customer Service with My LCP. Would I send it in again even with the problamatic C.S. dept , Yes as I believe it is a reliability issue. Will I buy another Ruger, NO , to many gun manufacturers to deal with this nonsense. I respond about a Gun Manufacturer and there poor quality and the cheerleaders come back with a personal attack. Who works for Ruger ????????? .......WVleo I guess that is why you have been banned by on one Ruger lcp forum and your posts deleted on the other Ruger forum. It is the way you "reported" to the forum and your attitude. If you don't like Rugers, fine move on, everyone told you that is what you should do but you just go from Ruger forum to Ruger fourm hammering the product over and over and over and most get tired of it, evidently two other Ruger forums have gotten very tired of it. you were not the first to have issues with your lcp . reporting is one thing, hammering is another.. |
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Wow, a company making good and then some. This doesn't happen much any more. Ruger screwed up, they are busting ass to appease. My feelings is that if your not happy about the lcp recall. peddle it and move on to another pocket rocket and test their waters... If you could tell me EXACTLY how Ruger is busting ass I'd appreciate it. As a dealer I called in 3 guns within the first hour of the recall. I am still sitting on these guns and who knows when Ruger will actually get off their ass and correct the problem. I was forced to buy 3 pacakages worth several thousand dollars in order to just get these crappy rip-off guns that evidently don't work and now I have to sit on them until Ruger gets their shit together. They make an inferior product. This has been shown time and time again. They don't care about taking care of customers, this has been shown time and time again. Car Manufacturers who issue a recall take in cars on the first day. A faulty car can cause severe damage and kill people. Why does Ruger not care that a faulty gun can cause damage and kill people? Because they're a substandard company building substandard products. I know for a fact that WVLEO does NOT work for any gun company, he is in fact an LEO and depends on his BUG daily. If you were in the same position that he was then maybe you'd actually be pissed at Ruger for endangering your life. I believe that you have actually been accused more than once of working for Ruger and being a paid troll, and posts like the one above only strengthen those accusations. It's been over a month now, how much longer do they effing need? |
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I also received my box today. I boxed it up and called Ruger for the UPS call tag.
They mentioned that UPS would contact me about the pick up. Also mentioned that UPS would probably pick up tomorrow. I'll keep you loop as things progress. I received a box, a letter that you fill in your information and send back, a padded envelope and a Ruger LCP Recall Hotline card. |
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They emailed me a label and I dropped the pistol off at a UPS store today and it will overnight to Arizona. The woman I spoke to on the phone was unfailingly polite and friendly, which is rare and wonderful these days. She said about a week turnaround.
I am not a huge Ruger fan, but I think they are doing a pretty good job of handling this issue, and if the result is an improved product, then I'm happy to play along. Quoted:
I also received my box today. I boxed it up and called Ruger for the UPS call tag. They mentioned that UPS would contact me about the pick up. Also mentioned that UPS would probably pick up tomorrow. I'll keep you loop as things progress. I received a box, a letter that you fill in your information and send back, a padded envelope and a Ruger LCP Recall Hotline card. |